---
title: 'Principal Product Manager, Agentic Systems at CloudZero'
canonical: 'https://feeny.ai/job/principal-product-manager-agentic-systems-cloudzero-san-francisco-f0ffg5xj9p3k'
type: 'job'
last_seen: '2026-09-10'
---

# Principal Product Manager, Agentic Systems at CloudZero

- **Company:** CloudZero
- **Location:** San Francisco, CA
- **Compensation:** $220k–$240k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-20
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/cloudzero/db37847f-6a87-4b9d-8650-1544ba931d5b

## Job description

## About the Role

CloudZero is growing fast. Our customer base is expanding, the data challenges we're solving are getting more complex, and the platform is scaling to match. As a Principal Product Manager for Agentic Systems, you'll own some of the hardest product problems at CloudZero: translating noisy financial and operational signals into trusted, explainable, and safe recommendations or actions that engineers and finance teams can act on with confidence. This is real systems product work at scale, not a stakeholder management role or a roadmap shuffling job. You'll work at the intersection of cloud infrastructure, data orchestration, automation, and human-in-the-loop decision-making, shaping how CloudZero evolves from insight delivery toward intelligent action. You'll define when a system should observe, recommend, require approval, or act autonomously, and you'll build the trust frameworks that make that spectrum safe and usable. This role is ideal for a PM who thrives on deep systems thinking, prefers owning one complex problem end-to-end over managing teams, and measures career growth by problem difficulty and impact, not org size.

## What You'll Do

Agentic Product Strategy & Problem Definition

- Own the vision, strategy, and multi-quarter roadmap for CloudZero's agentic and automated decision systems
- Identify high-impact opportunities to translate financial signals (spend anomalies, budgets, forecasts, unit economics) and operational signals (usage, performance, configuration) into clear recommendations or automated actions
- Define when systems should observe, recommend, require human approval, or act autonomously
- Explicitly model trust, safety, blast radius, rollback, and auditability in all designs
- Partner with customers, prospects, and internal experts (FinOps, Engineering, Finance) to validate where automation creates value and where it creates risk

Systems Design & Execution

- Lead end-to-end product development for complex, system-level workflows
- Write clear, precise product requirements and specifications for signal ingestion and normalization, prioritization and decision logic, human-in-the-loop controls, and explanations, confidence signals, and guardrails
- Partner deeply with engineering on architectural and technical tradeoffs, balancing correctness, latency, scalability, and user trust
- Collaborate with experience design to ensure agentic behavior is understandable, predictable, and usable, not opaque or magical
- Drive iterative delivery with explicit success criteria, learning plans, and rollback strategies

Customer Trust, Validation & Enablement

- Engage directly with enterprise customers to validate where automation is welcomed, where explainability is required, and where human approval is non-negotiable
- Support pre-sales and post-sales conversations around intelligent automation, including demos, roadmap discussions, and risk assessments
- Partner with product marketing and sales engineering to clearly articulate what the system does, what it does not do, and why users should trust it
- Act as the internal subject-matter expert on CloudZero's automation and agentic capabilities for both internal teams and strategic customers

Cross-Functional Leadership

- Serve as the connective tissue between platform engineering, data engineering, design, security, and customer-facing teams
- Communicate complex system behavior and tradeoffs clearly to both technical and non-technical audiences
- Influence without authority; align teams around shared outcomes, not just shipped features
- Mentor peers and cross-functional partners through technical product decision-making

## What You Bring

- 5–8+ years of experience as a Product Manager building B2B SaaS products in technically complex domains
- Strong product craft, including writing detailed PRDs, specs, and decision documents, and translating ambiguous problems into well-scoped, testable solutions
- Experience owning products involving automation, orchestration, or decision systems, such as infrastructure or DevOps tooling, data orchestration or pipeline management, observability and operational analytics, or security and remediation workflows
- Comfort working closely with engineers on system behavior, edge cases, and failure modes
- Experience designing workflows where trust, correctness, and false positives matter
- Demonstrated ability to own a complex product area end-to-end and ship outcomes, not just capabilities

Bonus If You Have...

- Experience with FinOps, cloud cost management, or cloud infrastructure platforms
- Familiarity with AWS/GCP/Azure billing and usage data, data pipelines and orchestration frameworks, or IaC and CI/CD concepts
- Background in data engineering, DevOps, SRE, or systems engineering prior to PM
- Comfort analyzing telemetry, logs, or metrics and reasoning about system performance and tradeoffs
- Experience working with enterprise customers in high-stakes or regulated environments
- Exposure to AI/ML-enabled products, especially where explainability and control are required

## About CloudZero

CloudZero is the AI ROI Company. We built the financial control plane for AI: the system finance, IT, and engineering use to connect every AI dollar to the outcome it produced. Across every provider. In real time. AI spend is the fastest-growing line on enterprise P&Ls and the least understood. Only 14% of CFOs can prove AI ROI today. CloudZero answers the question no one else can: what did it cost to produce this outcome, for this customer, on this model. The largest cloud spenders on the planet already run on CloudZero, including Coinbase, Duolingo, DoorDash, and Shutterstock. We processed 14 trillion billing events in the last twelve months. We're the first listed partner on Anthropic's cost and usage API. We've raised over $119 million, including a[$56 million Series C](https://www.cloudzero.com/press-releases/20250528/) backed by leading venture capital firms. Why Join Our Team? At CloudZero, you’ll find a collaborative, fast-moving environment where your work makes a direct impact. We’re a team that values ownership, creativity, and curiosity — and we’re tackling some of the most complex challenges in the cloud space. If you’re excited by working with cutting-edge technology, driving meaningful outcomes, and growing with a company that’s scaling fast, we’d love to hear from you!

## About CloudZero

## Company Overview
- **One-liner**: CloudZero is the AI ROI Company that provides a financial control plane for cloud and AI spend, helping businesses connect every dollar spent to measurable business outcomes.
- **Entity Type**: Private (Series B)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2016
- **Founders**: Erik Peterson (co-founder)

## Core Business
- **Primary industry**: FinOps / Cloud Cost Management / AI Spend Intelligence
- **Target customers**: B2B, Enterprise (Engineering leaders like CTOs, VPs of Engineering; Finance leaders like CFOs, FP&A; Platform and cloud ops teams)
- **Mission / Purpose**: To help the world's most ambitious businesses turn cloud and AI spend into measurable value. The company's vision is to be the only platform to quantify and maximize the ROI of every cloud and AI dollar spent.

## Products & Services
- **CloudZero Platform**: A SaaS platform that unifies cost and usage data from any AI platform, cloud provider (AWS, GCP, Azure), and SaaS tool (Snowflake, Datadog, MongoDB, Kubernetes) into a single pane of glass. It provides multi-dimensional allocation, real-time anomaly detection, and AI outcome attribution.
- **CostFormation**: A code-driven approach for allocating costs, allowing platform and cloud ops teams to author allocation structure so finance and engineering see the same numbers.
- **AI Hub**: Connects AI spend to specific models, providers, prompt patterns, and coding agents (Claude Code, Cursor, GitHub Copilot) to show cost context where engineers work.
- **Analytics (BI capability)**: A business intelligence feature released in 2023 to improve business efficiency.
- **AnyCost**: An API launched in 2019 to combine cost data from any cloud provider.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Over $14 billion in cloud spend under management. The company raised $32 million in Series B funding.
- **Notable Investors/Partners**: Not fully disclosed, but notable milestones include joining the AWS ISV Accelerate Program, the FinOps Foundation Governing Board, and achieving SOC 1 Type 2 certification. Phil Pergola (former CloudHealth executive) joined as CEO.
- **Growth Signals**: Named a "Strong Performer" in the Forrester CCMO Wave, a "Visionary" in the Gartner MQ for CFM Tools, and "Best Places to Work" by Boston Business Journal. The platform is certified by the FinOps Foundation. Average time to pay for itself is 3 months, with average cloud savings of 22% in year one and a 33% average Cloud Efficiency Rate improvement.

## Competitive Advantages
- **Depth of Allocation**: The only engine that allocates AI, cloud, and Kubernetes cost at the depth of customer, feature, workflow, and model, fueling unit economics.
- **Real-time Data**: Streaming telemetry captures every AI call as it happens, with anomaly signals in seconds and full dimensional allocation in hours.
- **Outcome Attribution**: Maps AI spend to business outcomes (customer, product, transaction, P&L), not just activity metrics.
- **No Monthly Overages**: Uses a tiered, predictable pricing model that doesn't vary month to month.
- **Speed to Value**: Can connect in minutes and uncover unit cost metrics in hours.

## Strategic Focus
- **AI ROI Leadership**: Positioning itself as the "AI ROI Company," the strategic focus is on helping companies govern AI spend and value as AI adoption explodes.
- **Category Creation**: Moving from category-creator to category-leader in the AI financial control plane space.
- **Platform Expansion**: Continuing to integrate with more AI platforms, coding agents, and business systems to unify the cost conversation across engineering and finance.

## Why Work Here
- **Remote-First Environment**: The company is remote-first, with a hub in Boston.
- **Culture & Values**: Core values include "Commit then iterate," "Own the outcome," "We, not I," "Delight the customer," "Nothing is sacred," "Less is more," and "Wait for no one."
- **Benefits**: Flexible Time Off, Home Office Stipend, "CZ Wellness" program, Recognition Program, Commuter Stipend, Catered Lunches, Focus Fridays, AI Build Days, and a Holiday Schedule.
- **Engineering Culture**: Emphasizes high-bar, low-ego talent, and a passion for all things cloud. The company is described as a "tight-knit team in a high-growth, fast-moving environment."
- **Growth Trajectory**: Job seekers are drawn to the opportunity to work at a high-growth startup that is defining a new category in AI spend intelligence.

## Sources
1. [CloudZero.com](https://www.cloudzero.com/)
2. [CloudZero About Page](https://www.cloudzero.com/about/)
3. [CloudZero Careers Page](https://www.cloudzero.com/careers/)
4. [CloudZero Jobs (Ashby)](https://jobs.ashbyhq.com/cloudzero)
5. [Built In Boston - CloudZero](https://builtin.com/company/cloudzero/faq/workplace-perception)

## Other roles at CloudZero

- [Senior AI Systems Engineer](https://feeny.ai/job/senior-ai-systems-engineer-cloudzero-boston-077tq4myxg1d) — Boston, MA
- [Technical Support Engineer II](https://feeny.ai/job/technical-support-engineer-ii-cloudzero-boston-m6mpncc0p1p3) — Boston, MA
- [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-cloudzero-boston-kcpebqvk70fv) — Boston, MA
- [Staff/Principal Software Engineer-Windows Endpoint Agent](https://feeny.ai/job/staff-principal-software-engineer-windows-endpoint-agent-cloudzero-remote-f7nw3tr1rpev)
- [Senior Director, Revenue Operations](https://feeny.ai/job/senior-director-revenue-operations-cloudzero-boston-9gva59n4f4jx) — Boston, MA
- [Senior Content Marketing Manager](https://feeny.ai/job/senior-content-marketing-manager-cloudzero-boston-5p5w4vw9jwm3) — Boston, MA
- [AI ROI Consultant](https://feeny.ai/job/ai-roi-consultant-cloudzero-boston-p3der7w7yxpa) — Boston, MA
- [Senior Technical Account Manager](https://feeny.ai/job/senior-technical-account-manager-cloudzero-boston-w0bzae0yzv77) — Boston, MA
- [Staff Technical Account Manager](https://feeny.ai/job/staff-technical-account-manager-cloudzero-boston-qh9y3hdf2jy8) — Boston, MA
- [Director, Brand & Corporate Communications](https://feeny.ai/job/director-brand-corporate-communications-cloudzero-san-francisco-b1gre1y8v4a4) — San Francisco, CA