--- title: 'Principal Product Manager (AI) at Craniometrix' canonical: 'https://feeny.ai/job/principal-product-manager-ai-craniometrix-new-york-0wcdy5hmh4np' type: 'job' last_seen: '2026-09-14' --- # Principal Product Manager (AI) at Craniometrix - **Company:** Craniometrix - **Location:** New York, NY - **Compensation:** $180k–$200k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-23 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.gem.com/craniometrix-com/am9icG9zdDqDco3kx7IRdKGLAXjoQknQ ## Job description Our care navigators are the heart of our service, connecting regularly with patients and families. Your job is to build the AI frameworks and internal tools that eliminate administrative friction, maximize clinical accuracy, and deepen personalization. By ensuring our AI has the high-fidelity context it needs—and the safety guardrails it requires—you will empower our team to focus 100% of their energy on supporting families. This is a senior IC role for a builder who sits at the intersection of Operations, Product, and Engineering. You will report to the VP of Operations and be responsible for the internal AI frameworks that power our staff-facing tools. You aren't just a PM writing specs—you are a systems architect. You will define the logic and safety rules for our internal AI, and then use our AI codex and low-code infrastructure to help build the tools our care navigators and operations managers use every day. ## What You’ll Do - Build the Navigator Workbench: Design and ship internal AI tools that help our care navigators summarize patient history, deliver more personalized care, flag risks, and automate Medicare-compliant documentation. - Optimize the Data Feed: You will be a key stakeholder in our data collection process. You’ll provide a critical feedback loop to the team on how we capture data—improving transcript quality, refining form inputs, and optimizing assessment tools to ensure the AI has high-fidelity context. - Define the Rules & Frameworks: Develop the "logic engine" for our internal AI. You’ll create the prompts, decision trees, and guardrails that ensure our staff receives safe, reliable, and unbiased support. - Bridge to Engineering: While you will build extensively using our AI codex, you will work closely with the core Engineering team to ensure your internal tools integrate deeply with our data architecture and production stack. - Architect the Operational Sandbox: Build the underlying frameworks—including data schemas and logic evaluators—that allow non-technical operational leads to contribute to the build process, effectively turning your architectural work into a force multiplier for the entire department. - Operational Safety & QA: Own the monitoring of AI outputs. You will build the frameworks to audit AI suggestions, ensuring every piece of support provided to our navigators meets our high quality bar. - Efficiency Architecture: Constantly identify "friction points" in the navigator workflow and build AI-driven solutions to remove them, while managing model costs and latency. ## Who You Are - The "Systems" PM: You have 5–7+ years of experience in healthcare or high-complexity operations. You think in workflows, edge cases, and feedback loops. - Data-Obsessed: You understand that "Garbage In = Garbage Out." You are proactive about identifying when a lack of context or poor data quality is hampering AI performance and you know how to fix it at the source. - Hands-on AI Builder: You have 2+ years of experience building with LLMs. You are skilled in using AI to build and don't need a dev team to move an idea from "concept" to "internal tool." - Internal-Tool Obsessed: You find joy in building tools that make it easier to deliver care. You care about utility and safety above all else. - Pragmatic Engineer-Lite: You understand enough about software architecture to partner effectively with engineers, but you prefer the high-velocity environment of building in the Ops layer. ## About Craniometrix ## Company Overview - **One-liner**: Craniometrix provides AI-powered care navigation for dementia patients and their families, helping them stay at home by replacing fragmented support with always-on coaching and guidance. - **Entity Type**: Private (Series A, backed by Y Combinator) - **Headquarters**: New York, New York, United States - **Founded**: 2023 (according to company “About” page; Y Combinator batch Winter 2022) - **Founder**: Nikhil Patel (CEO & Co-Founder) ## Core Business - **Primary industry**: Healthcare services / Dementia care navigation - **Target customers**: B2B – healthcare providers (enabling them to offer Medicare GUIDE model programs) and B2C – families caring for someone with dementia - **Mission / purpose**: “Make dementia suck less” by giving families the right non-clinical coaching and support, avoiding unnecessary hospitalizations, and keeping patients at home for as long as possible. ## Products & Services - **Craniometrix Care Navigation Platform**: An AI-driven service that combines human care navigators, technology, and a partner ecosystem to deliver continuous support for dementia patients and caregivers. Medicare reimburses this service through the GUIDE Model. The platform handles care planning, coaching, coordination, and escalation – all designed to reduce hospitalizations by 30%. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private) - **Key Metric**: Annual Recurring Revenue (ARR) – hit $4M shortly after launch in July 2025 and grew to $8M ARR by early 2026. - **Total Funding**: Over $21M, including a $15M Series A (mid-2025) and a $6M seed round (led by Quiet Capital, 2022). - **Notable Investors / Partners**: - Y Combinator (Winter 2022 batch) - Quiet Capital (Seed lead) - MIND at Home® (a Johns Hopkins Medicine program) – strategic partner - **Growth Signals**: - Headcount grew 130% year-over-year (LinkedIn reports 22 employees; YC page shows team size of 64, likely including contractors or more recent hires) - Rapid ARR growth from $0 to $8M in less than a year - 35+ active job postings (as of Sep 2026) - Medicare reimbursement tailwind (GUIDE Model) ## Competitive Advantages - **Proven clinical outcome**: Demonstrated ability to reduce hospitalizations by 30%, which directly ties to Medicare’s GUIDE Model reimbursement. - **AI at scale**: Uses AI to augment human care navigators, enabling efficient, always-on support without sacrificing the human touch. - **First‑mover in a regulated market**: Built a solution that aligns with a new Medicare payment model, creating a moat against generic elderly‑care platforms. - **Partnership with Johns Hopkins**: Exclusive technology partnership with MIND at Home, a research‑backed dementia care protocol. ## Strategic Focus - **Scale the care navigation service**: Expand the number of provider partners and enrolled families across the US. - **Hire aggressively**: Building out engineering (especially AI), growth, operations, and partnerships teams. - **Deepen AI capabilities**: Leverage AI to reduce costs and improve care quality while maintaining human oversight. - **Achieve market leadership**: Capture a significant share of the dementia care navigation market as Medicare adoption grows. ## Why Work Here - **Mission‑driven work**: Directly improve the lives of 11 million American families affected by dementia. - **High‑growth startup**: Series A stage with proven product‑market fit and hyper‑growth (employees own meaningful projects from day one). - **Culture**: Small team, high trust, low ego. Emphasizes “applied AI, healthcare ops, and human‑centered design.” - **Remote / hybrid**: Based in New York, NY but distributed team across the US, Canada, Brazil, and Georgia. Many roles list New York preference, but some may be remote. - **Compensation**: Competitive for early‑stage healthtech (e.g., Software Engineer $160K–$250K, Director roles $200K–$275K). - **Team**: YC‑backed, leads from McKinsey, Palantir, and clinical backgrounds. ## Sources 1. [craniometrix.com/careers](https://www.craniometrix.com/careers) 2. [craniometrix.com/about](https://www.craniometrix.com/about) 3. [linkedin.com/company/craniometrix](https://linkedin.com/company/craniometrix) 4. [ycombinator.com/companies/craniometrix](https://www.ycombinator.com/companies/craniometrix) 5. [ycombinator.com/companies/craniometrix/jobs](https://www.ycombinator.com/companies/craniometrix/jobs) ## Other roles at Craniometrix - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-craniometrix-new-york-trr46j0j8a0p) — New York, NY - [Principal Product Manager (AI)](https://feeny.ai/job/principal-product-manager-ai-wisdom-remote-k4wrf6abw8yj)