---
title: 'Principal Product Manager, AI Workflows at Mural'
canonical: 'https://feeny.ai/job/principal-product-manager-ai-workflows-mural-united-states-y7e7fy7keyga'
type: 'job'
last_seen: '2026-11-04'
---

# Principal Product Manager, AI Workflows at Mural

- **Company:** Mural
- **Location:** United States
- **Compensation:** $210k–$263k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/mural/249e37aa-9fd2-47be-b0db-dbf54162ea8c

## Job description

## ABOUT THE TEAM

Mural helps teams think, decide, and follow through together. AI made producing content cheap. It did not make agreement, commitment, or follow-through any easier. The AI Workflows team builds the AI and agentic experiences inside Mural that help teams reach decisions and keep them.

## YOUR MISSION

You will own the outcomes for new AI experiences from first idea to proven value. You will partner with the Engineering Manager and the Agentic Design Director for AI Workflows as counterparts, and together you will own the strategy. You will work with a wider team of engineers, ML engineers, designers, and product managers, moving from hypothesis to working prototype to evidence in weeks, not quarters. You will build prototypes yourself and decide what ships, what changes, and what we stop, based on what users do and what the evals tell us.

## WHAT YOU'LL DO

- Set strategy for AI Workflows together with your engineering and design counterparts, own the outcomes and the evidence behind what we build, and engage deeply in the end-to-end user experience
- Find the team workflows where AI adds clear value, at the intersection of collaboration, alignment, and decision making.
- Build working prototypes with modern AI tools (Claude, Cursor, Codex, or similar) to test ideas with users before committing further investment.
- Turn each release into a hypothesis with pass/fail criteria, and make the call on whether to iterate, scale, or kill it.
- Define product-quality evals with engineering that measure usefulness, trust, and reliability, and own the call on whether an experience meets the bar to ship.
- Decide with engineering and ML when to use frontier models, when to route across models, when to bring in a new model, and when a model of our own is worth building.
- Understand the cost to serve each workflow, and work with growth and finance on how usage is metered and what the unit of value is.
- Set up the data loops that improve quality, including what we collect, how we label it, and how it feeds evals and model work.
- Design agentic experiences that work in real multiplayer sessions, where people need to understand, steer, and correct what the agent does.
- Talk with users every week and bring what you learn back into the work.
- Work with design, engineering, marketing, sales, legal, and security teams to align on shipping decisions.
- Share what you learn across the product organization so other teams can adopt the practices that work.

## WHAT YOU'LL BRING

- 7+ years in product management, including shipping at least one AI product from concept to real users.
- Recent hands-on experience building agentic or LLM-based products, including what went wrong and what you changed.
- Technical fluency to design and read evals, and to work as a peer with engineers and ML engineers on context management, latency, reliability, and failure modes.
- Sound judgment on model decisions: comparing models, routing across them, adopting new ones, and deciding when fine-tuning or a custom model is worth it.
- Understanding of AI unit economics, including cost to serve, usage-based metering, and how model choices change margin.
- A record of launching, rebuilding, changing direction, and killing ideas based on evidence
- Comfort making high-stakes decisions with incomplete information, and being candid about the tradeoffs.
- Experience owning outcomes while partnering with expert engineering and design leaders as true counterparts.
- Experience creating structure where no playbook exists.
- Experience with collaboration or productivity software.
- Experience with forward-deployed or customer-embedded product work.
- Experience with agent interoperability, including MCP.

## Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

## About Mural

## Company Overview
- **One-liner**: Mural provides an AI-powered visual workspace for team collaboration, helping organizations align strategy with execution through digital whiteboarding and facilitation tools.
- **Entity Type**: Private (Series C, total funding ~$200M)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2011
- **Founders**: Mariano Suarez-Battan, Patricio Jutard (originally created as a side project for their digital agency)

## Core Business
- Primary industry/industries: Visual collaboration software, digital whiteboarding, teamwork facilitation
- Target customers: B2B, Enterprise (trusted by over 50% of the Fortune 100, including IBM, Microsoft, and SAP), as well as mid-market teams in sales, product, research, and consulting
- Mission or purpose statement: “To improve how companies communicate and collaborate to foster growth, productivity, and innovation.”

## Products & Services
- **Mural (Core Platform)**: An AI-powered visual workspace with real-time collaborative digital whiteboards, templates, and facilitation tools for brainstorming, strategy mapping, project management, and workshops. Type: SaaS.
- **Mural AI**: AI features that accelerate brainstorming, analyze feedback, generate summaries, and optimize next steps. Includes integrations with Microsoft 365 Copilot.
- **Mural Integrations**: Seamless connections with tools like Microsoft Teams, Zoom, Slack, Jira, Confluence, and others to embed collaboration into existing workflows.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Exceeded $100 million in annual recurring revenue (ARR) in 2022. Total funding raised: approximately $200 million.
- **Notable Investors/Partners**: Backed by leading venture capital firms (specific names not listed in search results, but described as “leading investors”). Partners include IBM, Microsoft, SAP, and over 50% of the Fortune 100.
- **Growth Signals**: Team of 600+ employees across 22 countries; fully remote since founding; launched Mural AI and Microsoft 365 Copilot integration in 2024; consistently included in “Best Workplaces” lists (e.g., Fortune Best Workplaces in the Bay Area™ 2022).

## Competitive Advantages
- **Category Leadership**: Positioned as the #1 visual work solution for the enterprise, trusted by 95% of the Fortune 100.
- **AI-First Innovation**: Mural AI provides a competitive edge with automated insights, feedback analysis, and workflow optimization that goes beyond basic whiteboarding.
- **Remote-First DNA**: Fully remote since 2011, with a decade-plus of proven distributed collaboration practices and culture.
- **Brand Trust**: Strong partnerships with major tech companies (Microsoft, IBM, SAP) and a reputation for enterprise-grade security and reliability.

## Strategic Focus
- **AI Integration**: Deepening AI capabilities (Mural AI, Copilot integration) to automate facilitation, analysis, and decision-making within the workspace.
- **Enterprise Expansion**: Continuing to serve large organizations with solutions tailored to sales, product, research, and consulting teams.
- **Global Talent**: Maintaining a fully remote, globally distributed team to hire the best talent regardless of location.
- **Workplace Transformation**: Driving adoption of visual collaboration as a core practice for hybrid and remote work models.

## Why Work Here
- **Fully Remote Team**: Mural has been fully remote for over a decade, with employees in 22 countries. They emphasize maintaining culture, connection, and productivity from anywhere.
- **Flexible Work Culture**: Flexible working hours, flexible time off (suggested minimum 15 days/year), and a full week off at the end of December for rest.
- **Competitive Benefits**: Competitive salary, health/dental/vision insurance (in most countries), 401(k) with up to $5k matching (US only), $150 monthly “Muralvida” stipend for fitness/wellness/learning/coworking, and a premium personal Mural account.
- **Growth & Development**: Internal trainings, unique career growth ladders for each team, and design thinking trainings.
- **Culture & Values**: Values include “Triumph through teamwork,” “Adapt to thrive,” and “Commit to caring.” Employees rate the company highly on Great Place To Work® (81% say it’s a great place to work vs. 57% at typical US companies). High marks for trust, responsibility, and authenticity.
- **Inclusive Hiring**: Committed to reducing bias in hiring processes and building a diverse, equitable team.

## Sources
1. [mural.co](https://www.mural.co/) – Official website, product overview, AI features
2. [mural.co/careers](https://www.mural.co/careers) – Careers page, benefits, culture
3. [mural.co/about-us](https://www.mural.co/about-us) – About page, mission, leadership team, company history
4. [jobs.ashbyhq.com/mural](https://jobs.ashbyhq.com/mural) – Active job listings
5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7025189) – Great Place To Work® certification and employee survey data

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