---
title: 'Principal Product Manager, Global Payments Platform and Controls at Zip'
canonical: 'https://feeny.ai/job/principal-product-manager-global-payments-platform-and-controls-zip-toronto-85gyp5nr1y8b'
type: 'job'
last_seen: '2026-09-19'
---

# Principal Product Manager, Global Payments Platform and Controls at Zip

- **Company:** [Zip](https://feeny.ai/companies/zip)
- **Location:** Toronto, Canada
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-14
- **Last confirmed live:** 2026-09-19
- **Apply:** https://jobs.ashbyhq.com/zip/b9a66bf7-d4f0-4522-9ad2-67c00060090e/application

**Skills:** Product Management, Payments Infrastructure, Bank Integrations, Fraud Detection, API Design, Payment Processing Systems, Risk Modeling, Data Analysis

> Own the strategy and roadmap for Zip's global payments infrastructure, driving product development in bank integrations, fraud prevention, and payment controls. Partner with engineering and design to build scalable payment capabilities and ensure enterprise-grade reliability for billions in annual spend.

## Job description

## About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

## Your Role

As a Principal Product Manager on the Payments team, you will own the systems and strategy that power Zip's global payments infrastructure and make Zip the safest and most seamless way to pay vendors across tens of billions in annual spend. You will drive product development across the payments platform -- including bank integrations, payment provider partnerships, payout management, and payment routing -- as well as payment controls covering risk and fraud prevention, bank account verification, payment onboarding, currency management, and payment compliance. You will partner closely with Engineering, Design, Payment Operations, and cross-functional teams to deliver reliable, scalable payment infrastructure, proactively mitigate payment fraud, ensure smooth and secure payment onboarding, and manage payment compliance with confidence at enterprise scale.

You Will

- Own the payments platform strategy and roadmap, including direct bank integrations, payment provider partnerships, and payment routing infrastructure that supports tens of billions in annual volume across 40+ currencies and 130+ countries
- Drive the product strategy and roadmap to reduce payment risk -- including Zip's AI-powered fraud detection system that flags risky invoices directly to customers
- Own bank account verification– expanding provider coverage, increasing geographic reach, and ensuring reliable real-time verification across customer segments.
- Lead payments onboarding automation – building customer-facing workflows that reduce manual operational overhead and accelerate go-live.
- Define product strategy for payment method management to help buyers and vendors transact seamlessly, including multi-provider support and payout group management.
- Lead payments platform modernization -- expanding payment rails and payout capabilities, improving payment cycle times, and ensuring enterprise-grade reliability at scale.
- Drive currency localization across Zip – enabling customers to support multi-currency workflows across all payment surfaces.
- Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality, enterprise-grade payment capabilities.

## Qualifications

- 6+ years of product management and 10+ years of overall professional experience; experience working on payments infrastructure, fintech, bank integrations, risk/fraud, or financial compliance is a requirement.
- Ability to break down complex payment and risk problems into structured components and deliver clear product recommendations.
- Technical fluency with the ability to partner effectively with engineering on integration architectures, API design, payment processing systems, and data-driven risk systems.
- Ability to lead cross-functional initiatives, influence without authority, and drive alignment across engineering, design, operations, and customer-facing teams.
- Strong analytical skills and comfort using data to drive product decisions, measure fraud metrics, and evaluate risk model performance.
- Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences.
- Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.

## Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🍽️ Catered lunches & dinners for TO employees
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

## About Zip

## Company Overview
- **One-liner**: Zip is the AI platform for enterprise procurement, orchestrating the entire purchasing process from intake to pay for large organizations.
- **Entity Type**: Private (Series D, $371M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Rujul Zaparde (CEO), Lu Cheng (CTO), Felix Meng (GTM)

## Core Business
- **Primary industry/industries**: Procurement orchestration, spend management, AI-powered enterprise software
- **Target customers**: B2B, primarily large enterprises and mid-market companies (e.g., T-Mobile, OpenAI, AMD, Mars, Dollar Tree, Anthropic)
- **Mission or purpose statement**: "To unblock innovation by helping businesses procure with the fastest process, least risk, and best value."

## Products & Services
- **Intake-to-Procure**: AI-powered platform that guides every purchasing request from intake through approval, automating workflows and policy enforcement.
- **Procure-to-Pay**: Automates purchase orders and invoice processing to close the books faster.
- **Supplier Onboarding**: Streamlines the process of vetting and onboarding new suppliers.
- **Sourcing**: Improves RFx management with AI-driven decision support.
- **Global Payments**: Ensures accurate, compliant payments globally with AI oversight.
- **Vendor Cards**: Controls card spend with real-time visibility and intelligent controls.
- **AI Superagents**: A fleet of AI agents that automate real procurement work, such as the first AI Agent that saved a customer 1,400 hours.
- **App Studio**: Allows customers to build custom integrations and extensions on the Zip platform.

## Market Standing
- **Valuation/Market Cap**: $2.2 billion (most recent valuation, per company about page)
- **Key Metric**: Total Funding of $371M; Annual Revenue estimated at $22.0M (per LinkedIn data)
- **Notable Investors/Partners**: Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, Y Combinator. Partners include major ERP and systems integrators.
- **Growth Signals**: Headcount grew 62.1% YoY to 690 employees. Recognized as a Gartner Magic Quadrant Visionary for Source-to-Pay Suites 2026, Forbes Fintech 50, and Fast Company Most Innovative Companies. Customers have saved over $6.8 billion and processed over $500 billion in spend.

## Competitive Advantages
- **Category Creator**: Pioneered the "intake and orchestration" category in procurement, giving them a first-mover advantage and deep product moat.
- **AI-Native Platform**: Built from the ground up with AI, not retrofitted, allowing for more powerful automation and insights (e.g., AI Superagents).
- **Enterprise Transformation Office**: An in-house advisory team of former CPOs from major enterprises (UnitedHealth, MGM, Discover, NASA) that helps customers redesign their procurement operations, ensuring high-value outcomes and deep customer stickiness.
- **Strong Customer Base**: Trusted by high-profile, innovation-driven companies like OpenAI and Anthropic, which serves as a powerful reference and validation.

## Strategic Focus
- **AI-First Innovation**: Continuing to invest heavily in AI agents to automate more complex procurement tasks and drive efficiency.
- **Global Expansion**: Supporting payments in 140+ countries and operating in 13 countries, with a focus on scaling globally.
- **Platform Depth**: Expanding the platform's capabilities (e.g., App Studio, Vendor Cards) to become the single system of record for all procurement activity.
- **Enterprise Adoption**: Deepening relationships with large enterprises through the Enterprise Transformation Office and ensuring compliance and control at scale.

## Why Work Here
- **Culture & Values**: Emphasizes speed, collaboration ("Win as one"), and a bias for action ("Be the underdog," "Go upstream"). Described as a highly cross-functional and supportive environment where employees are encouraged to "dream big and build even bigger."
- **Remote/Hybrid/Office Policy**: Based in San Francisco, CA. The careers page mentions "catered in-office meals" and a "commuter benefit," suggesting a strong in-office or hybrid culture.
- **Notable Perks**: Start-up equity, health/vision/dental coverage, flexible PTO, generous home office stipend, parental leave, well-being resources, 401k plan, and shiny new Apple equipment.
- **Engineering Culture**: Product leaders from Apple, Airbnb, and Meta. The engineering blog is highlighted, and the team is described as turning concepts into high-quality realities quickly. The company is building a "Developer Platform" team, indicating investment in internal tooling and developer experience.
- **Growth Opportunity**: With 104 active job postings and rapid headcount growth, there is significant opportunity for career advancement and impact in a high-growth, well-funded company.

## Sources
1. [ziphq.com](https://ziphq.com/careers)
2. [ziphq.com](https://ziphq.com/)
3. [zip.com](https://zip.com/about)
4. [linkedin.com](https://www.linkedin.com/company/theziphq)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/zip)

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