--- title: 'Principal/Senior VIP Product Manager, Onshore Markets at OKX' canonical: 'https://feeny.ai/job/principal-senior-vip-product-manager-onshore-markets-okx-hong-kong-6wfyxvq8rt1g' type: 'job' last_seen: '2026-10-30' --- # Principal/Senior VIP Product Manager, Onshore Markets at OKX - **Company:** OKX - **Location:** Hong Kong, Hong Kong SAR - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-10-30 - **Apply:** https://job-boards.greenhouse.io/okx/jobs/8069473003 ## Job description ## Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. ## About the Opportunity OKX is looking for an experienced VIP Product Manager to build a compelling product proposition for high-net-worth clients across regulated markets. You will own the VIP product strategy and roadmap, bringing together Trading, Earn, Assets products, benefits, and personalized experiences that meet the needs of this customer segment. Working closely with VIP Relationship Managers and teams across Product, Design, Engineering, Operations, and Risk, you will turn client insights into products and tools that support acquisition, engagement, and retention. You will also help bring new offerings to market and measure their impact on client experience, trading activity, and assets under management. ## What You’ll Be Doing - Define the VIP product strategy, roadmap, and value proposition, with clear benefits and points of differentiation. - Develop VIP offerings and benefit programs that address client needs across our exchanges products, and other relevant services. - Partner with VIP Relationship Managers to understand client needs and improve the tools and experiences they use to acquire, serve, and retain clients. - Design customer lifecycle journeys, campaigns, and CRM capabilities that support acquisition, cross-selling, engagement, and retention. - Work with Design, Engineering, Operations, Risk, and other product teams to deliver high-quality solutions that meet business and regulatory requirements. - Use client feedback, market research, and performance data to prioritize improvements and measure results, including adoption, trading activity, and AUM. - Track competitor offerings and regional market developments to shape VIP propositions suited to different regulated markets. ## What We Look For In You - Bachelor’s degree or equivalent experience, with 10 or more years in product management or product strategy. - Strong understanding of crypto and Web3, particularly exchange products such as trading and Earn, and customer benefit or loyalty programs. - Experience building products for high-net-worth clients at a crypto exchange, brokerage, or financial institution is preferred. - Sound commercial judgment, strong customer insight, and a track record of working across teams to deliver products. - Ability to use data to make decisions, set priorities, and evaluate outcomes. - Fluency in English; additional languages and experience working across markets are a plus. ## Perks & Benefits - Competitive total compensation package - Various team building programs and company events - Wellness and meal allowances - Comprehensive healthcare schemes for employees and dependants - More that we love to tell you along the process! ## #LI-WWW ## #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's [Candidate Privacy Notice](https://www.okx.com/en-eu/help/okx-candidate-privacy-notice). ## About OKX ## Company Overview - **One-liner**: OKX is a world-leading digital asset exchange and Web3 platform offering spot and derivatives trading, a self-custody wallet, and decentralized application access to over 100 million users globally. - **Entity Type**: Private (venture-backed; last round $200M in March 2026) - **Headquarters**: Seychelles (legal entity: Aux Cayes FinTech Co. Ltd.) - **Founded**: 2017 - **Founders**: Star Xu ## Core Business - **Primary industry**: Cryptocurrency exchange, digital asset trading, Web3 infrastructure. - **Target customers**: B2C (retail traders, crypto enthusiasts) and B2B (institutions, high-frequency traders, liquidity providers). Serves both individuals and large institutions. - **Mission**: To reshape the world with crypto, contributing to every individual’s freedom, and to build a fairer, more transparent, and accessible society through blockchain technology. ## Products & Services - **Spot Trading**: Buy and sell over 300 cryptocurrencies with low fees. - **Derivatives**: Futures, options, and perpetual swaps for advanced trading strategies. - **Structured Products**: Yield-bearing products for passive income. - **OKX Wallet**: Self-custody Web3 wallet supporting dApps, DeFi, NFTs, and cross-chain swaps. - **OKX Pay**: Fiat on-ramp and payment infrastructure for seamless deposits. - **Institutional Services**: Ultra-low latency API connectivity, prime brokerage, and tailored liquidity solutions. - **Proof of Reserves**: Monthly public attestation of asset backing (1:1). ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metrics**: Over 100 million customers worldwide; 2,886 employees (as of mid-2026, +14.3% YoY); $200M total funding (venture round, March 2026). - **Notable Investors/Partners**: One undisclosed investor in the latest round. Partnerships include McLaren F1, Manchester City FC, Tribeca Film Festival. - **Growth Signals**: Expanded into Australia, Brazil, Netherlands, Singapore, and Turkey in the last year; plans to enter US, Belgium, and UAE. Active job postings: 246. Employee headcount grew 14.3% YoY. ## Competitive Advantages - **Liquidity & Low Fees**: One of the top crypto exchanges by trading volume with competitive fee structures. - **Transparency**: Monthly proof-of-reserves reports publicly verifiable. - **Security**: Multi-layer security, GSLB, distributed server clusters, and dedicated security engineering teams. - **Global Reach**: Available in over 180 countries/regions with localized support. - **Web3 Integration**: Deeply connected wallet bridging centralized and decentralized finance. ## Strategic Focus - **AI-Native Product & Engineering**: Investing heavily in AI agents, chatbots, and infrastructure for automated trading and user experience. - **Institutional Growth**: Expanding VIP relationship management, prime brokerage, and institutional-grade tools. - **Global Regulatory Compliance**: Obtaining licenses in new jurisdictions (e.g., Singapore, Turkey, Brazil) while maintaining a robust compliance center. - **Web3 Ecosystem**: Growing the OKX Wallet and dApp connectivity to drive DeFi adoption. ## Why Work Here - **Culture**: Values-driven environment with core principles: "WE before Me", "Do the right thing", and "Get things done". Emphasis on ownership, transparency, and innovation. - **Work Policy**: Hybrid/office roles across multiple global hubs (Singapore, Hong Kong, San Jose, Dubai, etc.). Remote flexibility varies by role. - **Perks**: Competitive benefits including learning budgets, team events, and the "Supernova Program" for early-career talent. Engineering teams work on cutting-edge blockchain and AI problems. - **Engineering Culture**: Strong focus on AI-native development, Rust/Java/Go, mobile infrastructure, and security. High percentage of technical roles (721 engineers, 10% of workforce). - **Growth Opportunity**: Rapidly scaling company with global expansion, offering cross-functional mobility and exposure to senior leadership. ## Sources 1. [okx.com - About & Careers](https://www.okx.com/en-us/join-us) 2. [LinkedIn - OKX Company Page](https://www.linkedin.com/company/okxofficial/jobs) 3. [Greenhouse - OKX Job Board](https://job-boards.greenhouse.io/okx) 4. 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