--- title: 'Principal Software Engineer (Infra/Platform) at Gradial' canonical: 'https://feeny.ai/job/principal-software-engineer-infra-platform-gradial-seattle-rattbmrp2962' type: 'job' last_seen: '2026-09-11' --- # Principal Software Engineer (Infra/Platform) at Gradial - **Company:** Gradial - **Location:** Seattle, WA - **Posted:** 2026-06-19 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/gradial/jobs/4290694009 ## Job description Gradial is the marketing operations system of work that helps marketers and creatives move from idea to execution faster. Our platform orchestrates across martech stacks, workflows, and people to automate marketing execution, cutting execution time, so marketers focus on the work only humans can do: shaping brands, understanding customers, and creating the work that moves people. Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here. ## The Role As a Principal Software Engineer (Infra/Platform) at Gradial, you will shape the foundation our platform runs on as we scale. You will work closely with the CTO and engineering team to make our systems faster, more resilient, and easier to operate in a high-growth environment. This is a hands-on individual contributor leadership role for someone who wants real ownership, high leverage, and the opportunity to define how platform reliability looks at an AI-native company. ## What You’ll Own - Own the reliability, scalability, and operational health of Gradial’s production platform. - Lead the evolution of Kubernetes, CI/CD, observability, and infrastructure as code across the stack. - Set the standard for how we design, ship, and operate reliable systems. - Build the tooling and automation that help engineers move faster with more confidence. - Drive improvements in monitoring, alerting, incident response, and service readiness. - Partner with engineering to identify scaling risks early and solve them before they slow us down. - Influence the long-term direction of our platform across reliability, security, performance, and cost. ## What We’re Looking For - 7+ years of experience in platform engineering, infrastructure, SRE, DevOps, or related roles with direct ownership of production systems. - Proven success designing and operating production-grade infrastructure in fast-moving, high-growth environments. - Deep expertise in Kubernetes, cloud-native architecture, and container orchestration. - Strong experience with infrastructure as code, GitOps, CI/CD workflows, and modern deployment practices. - Strong command of observability and reliability fundamentals across metrics, logging, tracing, alerting, and incident response. - A track record of leading through influence, making sound technical decisions, and raising the bar across engineering teams. ## Nice to Have - Familiarity with AI or ML infrastructure, including GPU provisioning, model deployment, or compute-intensive workloads. - Experience supporting cloud or multi-cloud environments with a focus on resilience and scale. - Comfort with TypeScript or Python for internal tooling and operational automation. The salary range for this position is $180,000 – $235,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. ## What we offer - Performance-based annual bonus - Meaningful equity awards - Medical, dental & vision (fully covered for employees with 75% for dependents) - Fertility & family-planning support - 401k plan - Unlimited PTO - A beautiful Seattle office with a gym, sauna, and bike parking - Free lunch three days a week in our HQ - A front-row seat to building category-defining AI infrastructure You'll thrive here if you - Learn quickly, actively seek out new challenges, and regularly reconsider “how it’s always been done.” - Want to have real impact with zero bureaucracy. - Have an innate drive for being 1% better than the day before, building towards greatness. - Embrace AI as a core tool for problem-solving, innovation, and scale. - Show customer-obsession (internal or external), high ownership/accountability, and bias for action. - Communicate clearly, directly, with curiosity, and assuming good intentions. - Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo. AI Literacy & Interviewing Tools As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI. Gradial is dedicated to creating an environment where diverse perspectives are valued and all team members can grow. We offer competitive compensation, equity, flexible work hours, comprehensive benefits, and a collaborative culture focused on learning and impact. ## About Gradial ## Company Overview - **One-liner**: Gradial provides an agentic marketing operations platform that automates campaign execution, content assembly, and brand governance for large enterprises. - **Entity Type**: Private (Series C, last funding $65M) - **Headquarters**: Seattle, Washington, United States - **Founded**: 2023 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Enterprise marketing technology (MarTech) - **Target customers**: Large enterprises (B2B, B2C) – examples include T-Mobile, AWS, Prudential, Avalara - **Mission/purpose**: “Enable marketing at the speed of thought” – turning fragmented marketing execution into a governed operating system so enterprise teams can move from strategy to live work with speed, visibility, and control. ## Products & Services - **Gradial Platform**: An agentic operating system for marketing operations. Agents handle authoring, QA, tagging, assembly, and execution of campaigns (landing pages, PDPs, emails, etc.). Includes built-in brand compliance, accessibility checks, and governance. Supports personalization at scale and optimization. ## Market Standing - **Valuation**: Not publicly available - **Key Metric**: Latest funding round – $65M Series C (raised in 2026). Prior total funding reported as $53.4M (likely including earlier rounds). - **Notable Investors**: Madrona Venture Group, PruVen Capital, VMG Partners, Insight Partners, General Advance, and six others. - **Growth Signals**: Strong enterprise customer logos (T-Mobile, AWS, Prudential, Avalara); 24 open job postings across Engineering, Product, Revenue, and Delivery teams; named a leader in a competitive landscape including Braze, Zeta Global, and Jasper. ## Competitive Advantages - **Agentic execution layer** that automates high-volume, high-risk marketing work without requiring a full stack rebuild. - **Governance-first design** – brand compliance and accessibility checks run automatically on every execution. - **Trusted by top-tier enterprises** – AWS uses it as a “control tower”; T-Mobile modernized campaign launches; Prudential enables personalization at scale. - **Speed and scalability** – teams increase throughput without adding headcount. ## Strategic Focus - Scale adoption among large enterprises by deepening integrations and expanding agent capabilities for performance marketing, content updates, and asset management. - Continue building the “system of work” that makes marketing execution faster, cleaner, and more governable. ## Why Work Here - **Culture values**: Pragmatic AI, care for craft (quality and intentionality), end-to-end ownership, clarity under pressure, execution first, and systems that compound. - **Work model**: Hybrid (Seattle office at 2505 2nd Avenue) and remote roles available across the US. Many engineering roles are Seattle-based; some Forward Deployed and Sales roles are remote. - **Engineering culture**: Building “frontier systems for enterprise execution” – emphasis on product craft, applied AI, and solving complex workflow problems at scale. - **Team structure**: Small-but-growing company – 24 open roles span Applied AI, Platform, Infrastructure, Forward Deployed, and Product Design. Opportunity for high ownership and impact. - **Notable perks**: Not explicitly listed, but the focus on “clarity under pressure” and “compounding systems” suggests a structured, high-autonomy environment. ## Sources 1. [Gradial Website](https://www.gradial.com/) 2. [Gradial About Page](https://www.gradial.com/about) 3. [CBInsights Company Profile](https://www.cbinsights.com/company/gradial) 4. [Gradial Greenhouse Job Board](https://job-boards.greenhouse.io/gradial/jobs/4260900009) ## Other roles at Gradial - [Principal Software Engineer](https://feeny.ai/job/principal-software-engineer-gradial-seattle-fff9tpc3w2ff) — Seattle, WA - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-gradial-seattle-6df5v6eec6ag) — Seattle, WA - [Product Engineer (UX/UI)](https://feeny.ai/job/product-engineer-ux-ui-gradial-seattle-r7cv4mzqzp92) — Seattle, WA - [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-gradial-seattle-m5b8whja0wkh) — Seattle, WA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-gradial-seattle-sscjtwt2fdv4) — Seattle, WA - [Sales Enablement Specialist](https://feeny.ai/job/sales-enablement-specialist-gradial-seattle-dsraysbztf0s) — Seattle, WA - [RVP of Sales, EMEA](https://feeny.ai/job/rvp-of-sales-emea-gradial-emea-london-united-kingdom-j4g5r0trr69y) — EMEA / London, United Kingdom - [Head of Sales, Canada](https://feeny.ai/job/head-of-sales-canada-gradial-canada-3e0dqwxf2mcz) — Canada