--- title: 'Principal Solution Architect at Backbase' canonical: 'https://feeny.ai/job/principal-solution-architect-backbase-atlanta-ahr40mxr76wd' type: 'job' last_seen: '2026-10-17' --- # Principal Solution Architect at Backbase - **Company:** Backbase - **Location:** Atlanta, GA - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/8172733 ## Job description ## About the job As a Principal Solutions Architect at Backbase, you help banks integrate BankingOS with their existing technology and build solutions for Digital Banking and Agentic Banking. You combine architecture expertise with hands-on development. You work with AI models, agent frameworks, APIs and integrations to build prototypes, test ideas and understand what works in practice. You work alongside Solutions Engineers to design the overall architecture, connecting BankingOS with the bank’s systems, data and security requirements. You explain technical decisions to executives, architects and engineers, and adjust your approach based on testing and evidence. This is a senior individual contributor role focused on technical design, practical experimentation and mentoring colleagues. You also contribute to product improvements and develop reusable architecture patterns. ## What you'll own - Work with bank technology teams: Understand their technical requirements and help them make architecture decisions. - Design BankingOS integrations: Define how banking journeys, AI agents, data and existing systems connect through APIs, events and other integration patterns. - Design Agentic Banking solutions: Define how AI agents use data and tools, including permissions, human approvals, testing and traceability. - Address AI limitations: Assess reliability, hallucinations, privacy and agent autonomy. Test solutions and define where additional controls are needed. - Build and test prototypes: Work directly with AI agents, knowledge retrieval, tools and integrations. Investigate failures and use the results to improve the architecture. - Plan for production: Consider performance, security, reliability, cost and implementation effort. Document the architecture in the Digital Solution Document (DSD) and align customer teams, Services and partners on delivery requirements. - Lead technical evaluations: Run architecture workshops, technical assessments and RFP responses. Explain how the proposed solution meets requirements and where compromises may be needed. - Share technical knowledge: Build demos, reusable components and architecture patterns. Mentor colleagues and help them apply new technologies in customer projects. - Contribute to product development: Share customer feedback and testing lessons with the product team to help improve BankingOS. ## What you'll bring - Experience designing complex enterprise solutions in customer-facing architecture or technical consulting. - Practical experience building AI applications and agent workflows, including an understanding of their limitations and trade-offs. - Strong knowledge of enterprise integration, distributed systems, APIs, event-driven architectures, and cloud-native deployment. - Engineering experience with Java, Spring, identity and access management, DevOps and modern cloud platforms. - Understanding of security, data privacy, access permissions and operational resilience in banking or other regulated industries. - Ability to explain technical decisions to executives, architects and engineers and connect them to business requirements. - A hands-on approach to testing new technologies, building prototypes and sharing knowledge with colleagues. - Ability to work independently, solve technical problems and make decisions when requirements are unclear. - Experience mentoring colleagues and willingness to travel for customer engagements approximately 25% of the time. ## About Backbase ## Company Overview - **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform. - **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown) - **Headquarters**: Amsterdam, Netherlands - **Founded**: 2003 - **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources) ## Core Business - **Primary industry**: Banking technology / financial services software - **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users) - **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.” ## Products & Services - **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.” ## Competitive Advantages - **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security - **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision - **Progressive modernization** – works with existing cores, no big-bang migration required - **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012 ## Strategic Focus - Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount) - Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto) - Continuing to shift banks from legacy fragmentation to a unified, composable operating system ## Why Work Here - **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement. - **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally. - **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one. - **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots. ## Sources 1. [backbase.com/careers](https://www.backbase.com/careers) 2. [backbase.com/about](https://www.backbase.com/about) 3. [backbase.com](https://www.backbase.com/) 4. 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