---
title: 'Principal Solutions Architect at Solo.io, Inc.'
canonical: 'https://feeny.ai/job/principal-solutions-architect-solo-io-inc-remote-dadpxg4mgzr6'
type: 'job'
last_seen: '2026-09-14'
---

# Principal Solutions Architect at Solo.io, Inc.

- **Company:** Solo.io, Inc.
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/soloioinc/jobs/4720174005

## Job description

Who we are.

Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities.

Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF.

About the role.

The Solutions Architect is a senior, post-sales technical role focused on the success of our most important customers. You will be the primary technical owner for a small number of strategic accounts, taking near-total responsibility for their technical well-being. This includes driving deep product adoption, ensuring swift resolution of any issues, and acting as the customer's trusted advisor and advocate within Solo.io. You will be a true expert on your customers' architecture, teams, and processes, consulting with them to optimize their use of Solo.io products and drive growth.

Job Description:

- Act as the primary technical point of contact for accounts, developing a deep understanding of their specific use cases, architecture, and business goals.
- Take the lead on technical issue resolution, working with the support organization to ensure timely and effective solutions. When capacity allows, you will be expected to provide the primary effort on solving issues within your accounts.
- Proactively drive product adoption by identifying new use cases and opportunities for the customer to gain more value from Solo.io's product suite.
- Consult with customers on best practices for using Solo.io products within their environment.
- Develop and deliver training sessions and workshops for customers.
- Act as the customer's advocate within Solo.io, providing feedback to the product management and engineering teams.
- Collaborate with the account team to identify and manage risks and opportunities related to product adoption, renewal, and expansion.

Job Requirements:

- 5+ years of experience in a customer-facing technical role such as a Solutions Architect, Site Reliability Engineer, or Senior Support Engineer.
- Deep expertise in cloud-native technologies, including Kubernetes, service mesh (such as Istio), and API gateways (such as Envoy).
- Experience in a post-sales role with a focus on customer success and adoption.
- Proven ability to manage technical relationships with large, strategic customers.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and presentation skills, with the ability to explain complex technical concepts to a variety of audiences.
- Experience with scripting or programming languages (e.g., Go, Python, Bash) is a plus.
- A bachelor's degree in Computer Science or a related field, or equivalent practical experience.

What you’ll love about Solo.

At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges.

Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow.

Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The company may use AI tools to help sort applicants based on job related criteria. However, the hiring team decides who moves forward and no employment decisions are made by AI.

## About Solo.io, Inc.

## Company Overview
- **One-liner**: Solo.io provides cloud-native application networking solutions that connect, manage, secure, and observe API traffic and service meshes, built on open-source technologies like Istio and Envoy.
- **Entity Type**: Private (Series C, valued at $1B in 2021)
- **Headquarters**: Cambridge, Massachusetts, USA
- **Founded**: 2017
- **Founders**: Idit Levine

## Core Business
- **Primary industry**: Cloud infrastructure, API Gateway, Service Mesh, AI connectivity
- **Target customers**: B2B, Enterprise (Fortune 2000), Platform engineering teams
- **Mission**: “Secure, observe, and control everything in your cloud environment, so you build confidently and scale for the future.”

## Products & Services
- **[Solo Enterprise for kgateway](https://www.solo.io)**: Cloud-native API gateway for Kubernetes platform teams and API pioneers.
- **[Solo Enterprise for agentgateway](https://www.solo.io)**: AI application gateway to secure, observe, and control AI workloads and agents.
- **[Solo Enterprise for Istio](https://www.solo.io)**: Enterprise service mesh management for Kubernetes, platform engineering, and GenAI workloads.
- **[Solo Enterprise for kagent](https://www.solo.io)**: AI control plane for managing and governing AI infrastructure.

## Market Standing
- **Valuation**: $1 billion (as of Series C in 2021)
- **Key Metric**: Total funding raised — $175 million
- **Notable Investors**: Altimeter Capital, Redpoint Ventures, True Ventures
- **Growth Signals**: Recognized as a top 10 CNCF contributor; trusted by Fortune 2000 enterprises; remote-first global footprint across North America, Europe, and APAC

## Competitive Advantages
- Deep leadership in open-source cloud-native projects (Istio, Envoy, Kubernetes, OpenTelemetry, SPIFFE/SPIRE) — holds seats on Istio Steering and Technical Oversight Committees.
- Unified platform that bridges API gateway, service mesh, and AI gateway — reducing operational complexity for enterprises.
- All products built on open-source foundations, ensuring portability and community-driven innovation.

## Strategic Focus
- Expanding into AI infrastructure connectivity (via agentgateway and kagent) to serve the growing demand for GenAI application management.
- Continuing to drive platform engineering and cloud-native best practices for large enterprises.

## Why Work Here
- **Remote-first**: Globally distributed workforce with stipends for home office setup and monthly phone/internet allowance.
- **Benefits**: Premium free health coverage, 35+ days off (PTO + holidays), stock options, annual professional development budget, fitness and wellness reimbursements.
- **Culture**: Values include “Get stuff done”, “Work as one”, “Lead with integrity”, and “Define the future”. Virtual team building, in-person gatherings, and celebrations for milestones.
- **Engineering focus**: Opportunity to contribute to major CNCF projects, attend conferences, and skill up in cutting-edge cloud-native tech.

## Sources
1. [Solo.io homepage](https://www.solo.io/)
2. [Solo.io About Us](https://www.solo.io/company/about-us)
3. [Solo.io Careers page](https://www.solo.io/company/careers)
4. [Greenhouse jobs board](https://job-boards.greenhouse.io/soloioinc)
5. [Built In company profile](https://builtin.com/company/soloio)

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