--- title: 'Principal Solutions Consultant at Attentive' canonical: 'https://feeny.ai/job/principal-solutions-consultant-attentive-united-states-tkvexbr0dt1p' type: 'job' last_seen: '2026-09-11' --- # Principal Solutions Consultant at Attentive - **Company:** Attentive - **Location:** United States - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/attentive/jobs/4356042009 ## Job description Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in [Deloitte’s Fast 500](https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf) (four years running!), [LinkedIn’s Top Startups](https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states), [Forbes’ Cloud 100](https://www.forbes.com/lists/cloud100/) (five years running!), [Inc.’s Best Workplaces](https://www.inc.com/best-workplaces/2025), and the [Human Rights Campaign Foundation's Corporate Equality Index](https://www.hrc.org/resources/corporate-equality-index)! ## About the Role We are a team of problem-solvers, innovators, and collaborators focused on driving excellence in expanding our email and AI solutions. Passionate about delivering value to our clients, we prioritize creativity, technical expertise, and customer-first thinking to stay ahead in a competitive landscape. Join a team where your technical skills and strategic mindset will make a direct impact on client success and company growth. You’ll be empowered to take ownership, collaborate with talented peers, and shape the future of our email and AI offerings. ## What You’ll Accomplish - Serve as the technical backbone of our sales process, guiding prospects through solution evaluations and overcoming technical challenges - Develop and deliver customized product demos that address customer-specific use cases - Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation - Act as the go-to expert for technical inquiries, including security and compliance assessments - Share insights with product teams to help shape the roadmap and improve our competitive edge - Lead product enablement initiatives to empower internal teams and enhance overall effectiveness ## Your Expertise - 5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs and/or another retention marketing solution. - Strong technical acumen, with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python. - Adept at building relationships and communicating technical concepts to a diverse range of stakeholders. - Experienced with tools like Looker, Salesforce, Jira, and RFP software. - Driven by curiosity, innovation, and a desire to make a significant impact in a fast-paced environment. You'll get competitive[perks and benefits](https://www.attentive.com/benefits), from health & wellness to equity, to help you bring your best self to work. For US based applicants: - The US base salary range for this full-time position is $155,000 - $190,000 annually + commission + equity + benefits - Our salary ranges are determined by role, level and location ## #LI-AR1 By applying for this position, your data will be processed as per [Attentive's Privacy Policy](https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing). Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about [AWAKE](https://www.attentive.com/awake), Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. ## About Attentive ## Company Overview - **One-liner**: Attentive helps brands create more personal customer experiences through an AI-powered SMS, email, RCS, and push marketing platform. - **Entity Type**: Private (late-stage venture-backed) - **Headquarters**: New York, NY, USA (with offices in San Francisco, London, and Sydney) - **Founded**: 2016 (founded as Franklin Mobile) - **Founders**: Not publicly listed in provided materials ## Core Business - **Primary industry**: Marketing technology (SMS, email, push, RCS) - **Target customers**: B2B – e-commerce brands ranging from startups to global enterprises - **Mission/purpose**: “Marketing made personal” – create timely, relevant, and real connections between brands and customers across channels ## Products & Services - **SMS Marketing**: AI-driven text message campaigns with personalization and compliance built in. - **Email Marketing**: Integrated email campaigns powered by customer signals and a single customer ID. - **Push Notifications**: Timely, targeted push messages to re-engage users. - **RCS (Rich Communication Services)**: Next-generation messaging with rich media and interactivity. - **AI Journeys & AI Pro**: Agentic AI tools that turn customer signals into automated, multi-channel journeys. - **Single Customer ID**: Unifies customer data across channels for consistent, personalized messaging. - **Omnichannel Platform**: Plan, send, and measure across SMS, email, push, and RCS in one place. - **100+ Integrations**: Connects with major e-commerce and CRM platforms. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (achieved unicorn status in 2021) - **Key Metric**: Annual Recurring Revenue (ARR) surpassed **$500M** in 2024 - **Notable Investors/Partners**: Not specified in provided materials (known investors from external reports include Sequoia Capital and IVP) - **Growth Signals**: - 1,000+ employees worldwide - Offices in 4 cities (NYC, San Francisco, London, Sydney) - Named to **2025 Forbes Cloud 100** - Recognized as **America’s Greatest Workplaces for Diversity 2024** - Achieved **HRC Corporate Equality Index 2026** - **Best generative AI platform** award ## Competitive Advantages - **AI-powered personalization**: Real-time signal processing for individualized messaging. - **Single Customer ID**: Unified view of each customer across channels. - **Built-in compliance**: Tools designed to protect against risk (e.g., TCPA, GDPR). - **100+ integrations**: Seamless connection with existing tech stacks. - **Hands-on support**: Dedicated team to help launch, optimize, and grow. - **Global reach**: Active in 20+ countries. ## Strategic Focus - **Expanding AI capabilities**: Continued investment in AI Journeys, AI Pro, and agentic AI. - **Omnichannel depth**: RCS and push as new channels alongside core SMS/email. - **International growth**: Offices in London and Sydney to serve global brands. - **Product innovation**: Turning customer signals into smarter, automated marketing decisions. ## Why Work Here - **Hybrid work model**: Offices in NYC, San Francisco, London, and Sydney; some teams (especially Engineering and Product) work best with more in-person time. - **Culture & belonging**: Employee Resource Groups (e.g., AWAKE) foster connection and inclusion. - **Recognition**: Great Place to Work (2025), Forbes Cloud 100, Campaign’s UK Best Places to Work. - **Benefits**: Medical/dental/vision insurance, generous PTO, parental leave, company equity, remote work & wellness benefits. - **Engineering impact**: “Build the systems and tools that power billions of messages every month” – solving meaningful technical challenges at scale. - **Core values**: Innovation, collaboration, personalization, and inclusion. ## Sources 1. [attentive.com/about](https://www.attentive.com/about) 2. [attentive.com/careers](https://www.attentive.com/careers) 3. [attentive.com](https://www.attentive.com/) 4. [linkedin.com/company/attentivehq](https://www.linkedin.com/company/attentivehq) 5. [job-boards.greenhouse.io/attentive](http://job-boards.greenhouse.io/attentive) ## Other roles at Attentive - [Senior Manager, Editorial and Strategic Communications](https://feeny.ai/job/senior-manager-editorial-and-strategic-communications-attentive-united-states-vvzny5k3gs07) — United States - [Engineering Manager, Journeys](https://feeny.ai/job/engineering-manager-journeys-attentive-new-york-jqrn5bs8g5mq) — New York, NY - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-attentive-new-york-6xf9ywvsx13q) — New York, NY - [Software Engineer II, Segment Optimization](https://feeny.ai/job/software-engineer-ii-segment-optimization-attentive-united-states-41n4g2rva8as) — United States - [Staff Software Engineer, Shopper Data Platform](https://feeny.ai/job/staff-software-engineer-shopper-data-platform-attentive-united-states-nhm365bap6y7) — United States - [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-attentive-united-states-47vnjbdavq49) — United States - [Software Engineer II, Integrations](https://feeny.ai/job/software-engineer-ii-integrations-attentive-united-states-g4ehj2b0htaq) — United States - [Senior Software Engineer, Intelligent Messaging, AI Journeys](https://feeny.ai/job/senior-software-engineer-intelligent-messaging-ai-journeys-attentive-san-k5ft24kx78kn) — San Francisco, CA - [Commercial Counsel](https://feeny.ai/job/commercial-counsel-attentive-united-states-h8ee5wv646vf) — United States - [Finance Manager, Revenue](https://feeny.ai/job/finance-manager-revenue-attentive-united-states-r8k7xcf1jm1b) — United States