--- title: 'Print Services Operator (Mailroom) at National Information Solutions Cooperative (NISC)' canonical: 'https://feeny.ai/job/print-services-operator-mailroom-national-information-solutions-cooperative-ffmmqc87tb3k' type: 'job' last_seen: '2026-11-04' --- # Print Services Operator (Mailroom) at National Information Solutions Cooperative (NISC) - **Company:** National Information Solutions Cooperative (NISC) - **Location:** Lake Saint Louis, MO - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-04 - **Apply:** https://job-boards.greenhouse.io/nisc/jobs/8349974 ## Job description Please Note: Training is on first shift for 1-3 months for the mailroom. These positions will move to third shift after training. Availability to work third shift is required. Starting pay is $18/hr. Applicants must be able to successfully pass a pre-employment drug screening and background check as a contingency of employment. National Information Solutions Cooperative (NISC) is a software cooperative that develops and supports software and hardware solutions for our Member/Owners mainly in rural portions of the United States. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. About This Job: Print Services operators run machines that insert utility and telecom bills (and other mailings) for our Members, and process all necessary paperwork to make sure our member's end customers receive their utility and telecom bills, newsletters, and other mailers in a timely manner. Mailroom staff works in a climate controlled warehouse setting. This job is physically based at our Lake Saint Louis, Missouri, office location. Candidates must be local to the office, or willing to commute or relocate to the area for this position. Full benefits are included: health insurance with zero premiums out of your paycheck, dental, vision, generous 401k base contribution and match, earn a "holiday week" each subsequent year after your first year of employment, or bank your holiday weeks towards a month-long sabbatical paid outside of accruing PTO, and more! NISC also offers pay increases twice a year and the opportunity for a discretionary incentive bonus. Come see why we've been ranked one of the top employers in the area and voted one of the top IT companies by Computer World for the past 20 years! What you will do as a Mailroom Operator at NISC: - Pack goods, reports, etc. and use PC with mailing machine and electronic scale to produce mailing labels and packing slips for shipments, check rates, etc. and perform daily and weekly backups, as required. - Maintain adequate levels of supplies needed for production such as trays, sleeves and carts. - Clean mailroom and shipping area as required insuring quality control. - Coordinate with various vendors to repair shipping equipment. - Ship packages using the shipping system. - Process reports. - Uses scale, postage meter and printers - Operate inserting equipment - Process paperwork for mailings. - Assisting in the use of Strapping Equipment, including changing rolls. - Assisting in the use of the Shrink Wrap Machine for wrapping skids. ## Experience - You must be comfortable operating and navigating a computer. - Our mailroom operators interact positively with internal and external contacts, and are able to work within a team, as well as on their own if necessary. - Candidates must possess a strong attention to detail, and be available for 3rd shift hours. - Commitment to NISC’s Statement of Shared Values Required Education: - High school degree or equivalent. Minimum Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. ## About National Information Solutions Cooperative (NISC) ## Company Overview - **One-liner**: An information technology cooperative that develops and supports software and hardware solutions for rural energy and communications companies across the U.S. - **Entity Type**: Private (Cooperative) - **Headquarters**: Mandan, North Dakota, USA (with offices in Lake Saint Louis, Missouri; Cedar Rapids, Iowa; and Blacksburg, Virginia) - **Founded**: July 2000 (formed from the consolidation of Central Area Data Processing Cooperative, est. 1967, and North Central Data Cooperative, est. 1966) - **Founders**: Not applicable (formed as a cooperative consolidation) ## Core Business - Primary industry/industries: Information Technology, Utilities (Energy & Electric), Telecommunications (Broadband & Communications) - Target customers: B2B — specifically rural electric cooperatives, public power districts, and telecommunications companies across the U.S., American Samoa, Palau, and Canada (over 970 Member organizations) - Mission statement: "To deliver information technology solutions and services that are Member and Customer focused, quality driven and value priced." ## Products & Services - **Consumer & Subscriber Billing**: Software for managing billing and customer accounts for energy and communications providers. - **Accounting Solutions**: Financial management and accounting software tailored to utility and telecom cooperatives. - **Engineering & Operations**: Software for grid management, power flow analysis, and operational workflows (e.g., Distributed Engineering Workstation). - **Broadband Services**: Solutions for broadband network management and subscriber services. - **iGEAR (subsidiary)**: An online store platform for NISC Members, processing over 5,000 orders totaling more than $1.1 million in annual online sales with nearly 7,800 active users. - **Print Services**: Produced 338 million statement images in 2025, including 78.6 million e-bill only statements and 177 million mail pieces. - **Payroll Products**: Calculates nearly 1.8 million paychecks annually and tracks an annual payroll in excess of $6.8 billion for 74,000 professionals employed by NISC Members. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private cooperative) - **Key Metric**: Over $55 million invested annually in Research, Development and Quality (RDQ) - **Notable Investors/Partners**: Not applicable (member-owned cooperative; no external investors) - **Growth Signals**: Over 1,400 employees across four facilities and remote across the U.S.; named a Computerworld Magazine Top 100 "Best Places to Work in IT" for the 23rd consecutive year in 2026; serves Members in American Samoa, Palau, and Canada alongside domestic operations. ## Competitive Advantages - **Cooperative Structure**: As a member-owned cooperative, NISC's primary focus is serving its Members and employees rather than maximizing shareholder returns, creating a unique alignment of interests. - **Deep Specialization**: Decades of domain expertise in rural energy and communications, serving a niche market with highly tailored solutions. - **R&D Investment**: Over $55 million per year in research, development, and quality, ensuring continuous innovation for a specialized industry. - **Long-Term Stability**: Operating since 1966 (in predecessor forms) with consistent recognition as a top IT employer for 23 straight years. ## Strategic Focus - **Innovation for Members**: Continuously investing in R&D to solve emerging challenges in the energy and communications industries, including grid modernization and broadband expansion. - **Service Excellence**: Prioritizing world-class support through a dedicated Member Success team. - **Diversification**: Helping Members compete effectively in the changing energy and communications landscapes through advanced IT solutions. - **Remote & Distributed Workforce**: Supporting employees across the U.S. with multiple office hubs and remote work capabilities. ## Why Work Here - **Culture**: A cooperative driven by six Shared Values developed by employees: Integrity, Relationships, Innovation, Teamwork, Empowerment, and Personal Development. Emphasis on "doing the right thing, always" and work/life balance. - **Work Policy**: Hybrid/remote-friendly with four physical office locations (Mandan, ND; Lake Saint Louis, MO; Cedar Rapids, IA; Blacksburg, VA) and remote employees across the U.S. - **Benefits**: Zero premium medical insurance; medical, dental, and vision insurance; Health Savings Account with $100 monthly NISC contributions (plus up to $800/year in Wellness Rewards); fully covered life insurance (4x salary); fully covered short- and long-term disability; 401(k) with 4% salary base contribution and up to 6% employee match; PTO accrual, 120 Life Event Leave hours, 9 paid holidays, and 1 paid Holiday Week/Sabbatical. - **Notable Perks**: $2,500 interest-free technology loan program; $25,000 employee educational assistance program; free coffee/hot chocolate/tea/water; onsite markets; monthly onsite meet-ups; Employee Assistance Program; Benevolence Fund (employee-supported financial hardship assistance). - **Engineering & Tech**: Described as having "some of the best software developers in the business" and working with "the latest and greatest technology." Roles include Software Developers, Quality Engineers, IT Application Specialists, and Database Conversion (ETL) Associates. - **Community**: Strong emphasis on social responsibility with eco-friendly office practices (recycling, filtered faucets, automated LED & solar lighting), volunteer committees, and charitable fundraising for organizations like United Way and the Alzheimer's Association. ## Sources 1. [nisc.coop - About Us](https://www.nisc.coop/about/) 2. [nisc.coop - Careers](https://www.nisc.coop/careers/) 3. [nisc.coop - The NISC Difference](https://www.nisc.coop/the-nisc-difference/) 4. [LinkedIn - NISC](https://www.linkedin.com/company/nisc) 5. [nisc.coop - Open Positions](https://www.nisc.coop/careers/open-positions/) ## Other roles at National Information Solutions Cooperative (NISC) - [Project Manager II](https://feeny.ai/job/project-manager-ii-national-information-solutions-cooperative-nisc-atlanta-v45addeh5g0e) — Atlanta, GA - [Software Developer III - Cloud Platform (Back End, Authentication)](https://feeny.ai/job/software-developer-iii-cloud-platform-back-end-authentication-national-sct4mgdhmx1p) - [Sales Operations Specialist](https://feeny.ai/job/sales-operations-specialist-national-information-solutions-cooperative-nisc-s6sf4egbqdvn) - [Member Value Consultant - AI Assistant](https://feeny.ai/job/member-value-consultant-ai-assistant-national-information-solutions-cooperative-d663ghj14z2t) - [Intern - Operations Analytics Implementations](https://feeny.ai/job/intern-operations-analytics-implementations-national-information-solutions-0afmpsm0q131) - [Implementation Specialist I (Futura)](https://feeny.ai/job/implementation-specialist-i-futura-national-information-solutions-cooperative-s41tfjmj32w1) — Atlanta, GA - [Intern - Application Analyst (Financials Software)](https://feeny.ai/job/intern-application-analyst-financials-software-national-information-solutions-cg9xher0jwb5) — Mandan, ND - [Account Manager - Broadband (Southeast Territory)](https://feeny.ai/job/account-manager-broadband-southeast-territory-national-information-solutions-jwkxnh7edr3y) - [Software Developer - Service/Billing Software (Full Stack, Angular)](https://feeny.ai/job/software-developer-service-billing-software-full-stack-angular-national-p0mkaaj82zge) - [Software Developer - SmartHub (Angular, Java)](https://feeny.ai/job/software-developer-smarthub-angular-java-national-information-solutions-b1jd5pf05jx4)