--- title: 'Proactive Moderation Operations Specialist at Roblox' canonical: 'https://feeny.ai/job/proactive-moderation-operations-specialist-roblox-gurugram-haryana-dqcdkg67tey1' type: 'job' last_seen: '2026-09-09' --- # Proactive Moderation Operations Specialist at Roblox - **Company:** Roblox - **Location:** Gurugram Haryana, India - **Posted:** 2026-08-05 - **Last confirmed live:** 2026-09-09 - **Apply:** https://careers.roblox.com/jobs/8069989?gh_jid=8069989 ## Job description Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Specialist on the Proactive Moderation Operations team, you will carry out the day-to-day work of our proactive human moderation efforts. You will own multiple moderation cases at a time, taking each from ticket creation through moderation, QA, and golden labeling. You will build deep expertise in our proactive moderation tooling and processes, apply rapid and accurate labels to user-generated content, and help interpret grey-area policies and detect and moderate new abuse trends. Acting as an expert judge on every case you handle, you will weigh tradeoffs between false positive rates, speed, and urgency, and surface bugs, feature limitations, and feature requests that help improve overall operations. You will report to the Lead, Proactive Moderation Operations. The role is based out of our Gurugram, India office and follows a rotational on-call work schedule. You Will: - Manage multiple moderation cases at once and own each one end to end, including creating moderation tickets, moderating those tickets, conducting QA, golden labeling, reporting on the latest trends and data, and more - Shift fluidly between different policy violation areas as priorities and abuse trends change - Stay current on developing, sensitive real-world events and factor that context into your case management and moderation decisions - Apply rapid and accurate labels to user-generated content, serving as an expert judge who weighs tradeoffs between false positive rates, speed, and urgency - Execute and help refine the workflows our content safety moderation response teams use to ensure timely and effective moderation of user-generated content - Develop deep, hands-on expertise in our proactive moderation tooling and processes, and help interpret grey-area policies as new situations arise - Proactively hunt for threats and undetected abuse by leveraging internal data sets, open-source intelligence, and third-parties - Partner with third-parties and cross-functional teammates to conduct effective, metrics-driven content moderation - Surface bugs, feature limitations, and feature requests, and collaborate on solutions that improve operations and enhance the safety of our users - Consistently meet your quality and throughput targets, and use data to inform your moderation decisions - This role requires on-call work at weekends on a rotational basis - This role involves exposure to graphic and/or objectionable content You Have: - Bachelor's degree in business, operations, or a related field - 3+ years of experience in content moderation, trust & safety, or a similar field, ideally with exposure to content safety moderation workflows and threat hunting - Strong attention to detail and sound judgment, with the ability to apply policies consistently and accurately under time pressure - Experience following and improving processes that support operational efficiency - Comfort using data to inform day-to-day decision-making - Strong collaboration skills, with the ability to work with cross-functional teams, specifically product, engineering, and BPO workforces - Strong analytical and critical thinking skills, with the ability to conduct deep-dive investigations, and make sound, evidence-based decisions in ambiguous and fast-paced environments. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time. ## About Roblox ## Company Overview - **One-liner**: Roblox is a global platform where millions of people create, play, and connect in immersive 3D experiences built by a community of developers and creators. - **Entity Type**: Public (NYSE: RBLX) - **Headquarters**: San Mateo, California, United States - **Founded**: 2004 - **Founders**: David Baszucki and Erik Cassel ## Core Business - Primary industry: Online gaming platform and creation system - Target customers: B2C (players, especially children and teens) and B2B (creators/developers who build experiences) - Mission: “Reimagine the way people come together” and “connect a billion people with optimism and civility” ## Products & Services - **Roblox Platform**: An immersive 3D experience where users can play millions of user-generated games and social experiences. Accessible on mobile, console, desktop, and web. - **Roblox Studio**: Free, powerful creation tool that allows developers to build, publish, and monetize their own 3D experiences using Lua scripting. - **Roblox Economy**: Virtual currency (Robux) used to purchase in-experience items, avatar accessories, and developer products. Developers earn real money through the Developer Exchange program. - **Safety & Moderation Systems**: Multiple layers of content moderation including text filtering, safe training data, and Vision-Language Models to enforce Community Standards. ## Market Standing - **Valuation/Market Cap**: As a public company, market cap fluctuates. Recent reports place it around $30–35 billion (early 2026). - **Key Metric**: Over 150 million daily active users (DAU) and 45 million concurrent users (greater than the population of Canada). Annual revenue for 2024 was approximately $3.5 billion. - **Notable Investors/Partners**: Public shareholders; major institutional investors include Vanguard, BlackRock, and others. Strategic partners include Sony, Walmart, and various entertainment brands. - **Growth Signals**: Scaling toward a goal of 1 billion users; expanding into AI with generative AI and 3D foundation models; opening a new immersive Careers Experience on the platform; strong early-career hiring and internship programs. ## Competitive Advantages - **Massive Network Effects**: The more creators build, the more players join, attracting even more creators. This flywheel is difficult for competitors to replicate. - **User-Generated Content Ecosystem**: Roblox Studio empowers millions of creators to generate endless fresh content, keeping the platform sticky and diverse. - **Safety by Design**: Proactive, layered moderation and AI-driven safety features build trust with parents and regulators. - **Cross-Platform Ubiquity**: Seamless experience across mobile, desktop, console, and web, reaching a broad global audience. ## Strategic Focus - **AI & Machine Learning**: Investing heavily in generative AI tools for creators, machine learning systems for the economy, and 3D foundation models. - **Scaling Infrastructure**: Building backend services and data centers capable of supporting a billion users. - **Immersive Experiences**: Expanding beyond gaming into social, education, commerce, and live events (e.g., concerts, brand activations). - **Creator Monetization**: Enhancing tools and revenue-sharing to attract and retain top developers. ## Why Work Here - **Culture & Values**: “Respect the Community, Take the Long View, Be Responsible, Get Stuff Done.” Emphasis on innovation, continuous learning, and ownership. - **Work Model**: Hybrid – onsite Tuesday, Wednesday, Thursday in San Mateo; optional Monday and Friday. - **Compensation & Benefits**: Competitive base salary (e.g., Senior Fullstack Engineer: $242,100–$293,800), plus equity and comprehensive benefits focusing on health, wealth, and happiness. - **Career Growth**: Early ownership, mentorship from industry leaders, and the chance to ship features to hundreds of millions of users. Interns work on real projects that often go live. - **Assessment-First Hiring**: Early-career roles use skills-based assessments (coding, problem-solving, decision-making) to reduce bias and level the playing field. - **Diverse Technical Challenges**: Work across AI, real-time communication, massive data processing, 3D rendering, and more. ## Sources 1. [careers.roblox.com](https://careers.roblox.com/) – Careers homepage, values, and culture 2. [about.roblox.com/engineering](https://about.roblox.com/engineering) – Engineering overview and roles 3. [about.roblox.com/newsroom/2026/01/now-live-the-immersive-roblox-careers-experience](https://about.roblox.com/newsroom/2026/01/now-live-the-immersive-roblox-careers-experience) – 2026 Careers Experience announcement 4. [careers.roblox.com/early-career](https://careers.roblox.com/early-career) – Early career programs and assessment process 5. 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