--- title: 'Procurement Operations Director at ShiftKey' canonical: 'https://feeny.ai/job/procurement-operations-director-shiftkey-irving-7pmf9945sd1d' type: 'job' last_seen: '2026-11-11' --- # Procurement Operations Director at ShiftKey - **Company:** ShiftKey - **Location:** Irving, TX - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/ShiftKey/eeb4158b-d627-42b4-b0ec-391d84577722 ## Job description ## About ShiftKey ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit [www.ShiftKey.com](http://www.ShiftKey.com). ## The role Procurement here covers the whole company, not just IT. Everything the business buys goes through it, from small one-off purchases to contracts worth millions, and you’ll be the person who gets those deals right. The process is already built and running on Zip, so you won’t be designing it from scratch. Your job is to run it well: move requests through intake, negotiate renewals and new contracts with vendors, read the terms closely, and advise business leaders on whether they need to buy something new or whether a tool they already have covers the need. Where you’ll work We’re open to remote candidates across the US, but we prefer to hire in the Dallas-Fort Worth metro area. Most of the team is based there and goes into our HQ regularly. There’s no hard requirement around office presence. ## What you’ll be doing - Review purchase requests and move them through the established intake workflow, from first request to signed contract. - Lead negotiations and renewals for software, cloud services, contractors, and other vendors. - Review contract terms, licensing, and pricing against the market, and push back where the numbers don’t hold up. - Check whether existing tools can meet a business need before anything new gets bought, and evaluate alternatives when they can’t. - Track license usage and renewal dates so decisions get made well ahead of deadlines. - Advise business owners, including executives and VPs, on procurement decisions and cost avoidance. - Work with Finance, Security, and Legal to get deals through review and approval. ## What you’ll need - A strong finance background: budgets, cost analysis, and the ability to show that a deal’s numbers hold up. - Hands-on vendor negotiation experience, ideally with software or services. - Procurement experience at a level where you’ve run the process end to end, with a track record of progressing in the field. - Executive presence: you’re comfortable in the room with executives and VPs and hold your position when it counts. - Relationship-building skills: you earn trust with business leaders and can work independently without much oversight. - An IT background, or enough fluency in IT purchasing to hold your own in technical conversations. - Experience at a technology or SaaS company is a plus. Procurement in other industries is also considered. ## Perks of working for ShiftKey - Inclusive and collaborative work environment where all voices are valued. - Hybrid-friendly office spaces designed to be fun and engaging. - Comprehensive health, vision, and dental coverage. - Benefits begin on your first day. - Generous PTO and company-paid holidays, including flexible floating holidays. - 100% 401(k) employer match up to 6%. - Paid parental leave. - Wellness support, including access to mental health resources. #LI-Remote Our Commitment to Diversity ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. ## EEO Statement ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com ## About ShiftKey ## Company Overview - **One-liner**: ShiftKey is a digital marketplace platform that directly connects healthcare facilities with licensed independent professionals to fill open shifts, replacing traditional staffing agencies and outdated scheduling practices. - **Entity Type**: Private (Total Funding: $300M) - **Headquarters**: Irving, Texas, USA (with offices in Austin, TX; Cleveland, OH; and Warsaw, Poland) - **Founded**: 2016 - **Founders**: Tom Ellis ## Core Business - **Primary Industry**: Healthcare Technology / Digital Staffing Marketplace - **Target Customers**: B2B (healthcare facilities including hospitals, clinics, and senior care communities) and B2C (licensed independent healthcare professionals such as nurses and aides) - **Mission Statement**: To transform access and integrity in the workplace and make a profound human impact by empowering people to work on their own terms. ## Products & Services - **The ShiftKey Platform (Core Marketplace)**: A digital marketplace where licensed healthcare professionals (e.g., nurses) can browse, bid on, and accept open shifts at facilities. Facilities use the platform to post opportunities, fill gaps, and gain data-driven workforce visibility with complete transparency and no hidden fees. - **Schedule Automation Marketplace Integration (SAMI)**: A product that allows healthcare facilities to take a holistic view of their full schedule and proactively identify and fill workforce gaps. This product earned ShiftKey recognition as one of Fast Company’s Most Innovative Companies in 2024. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of **$300M**. Annual revenue is estimated at $5M (likely an underreport or partial figure from aggregator sources; actual revenue is not publicly disclosed). - **Notable Investors/Partners**: Lorient Capital (led the most recent round). Earlier investors include other private equity backers. - **Growth Signals**: - Employs **1,204 people** (up 18.9% year-over-year) - Operates in 7 countries (US, Poland, Brazil, Ghana, India, South Korea, Spain) - Currently has **524 active job postings** (job postings grew 5,140% year-over-year) - Named one of *Fast Company’s Most Innovative Companies* in 2024 - LinkedIn following of 13,387 (growing at +28.3% annually) ## Competitive Advantages - **Direct Marketplace Model**: Eliminates the "adversarial relationship" and costly overhead of traditional staffing agencies by connecting facilities and professionals directly, with full transparency and no hidden fees. - **Data-Driven Workforce Strategy**: Provides facilities with advanced data visibility and predictive tools (e.g., SAMI) to proactively manage scheduling, not just reactively fill gaps. - **Scalability Beyond Healthcare**: The company explicitly states its model is "poised to revolutionize the entire licensed professional workforce," indicating a platform that can expand into other regulated industries. - **Large, Engaged Supply Side**: Engages "hundreds of thousands" of licensed professionals, creating a strong network effect that is difficult for competitors to replicate. ## Strategic Focus - **Scaling the Marketplace**: Continuing to grow the network of both healthcare facilities and independent professionals across the US. - **Product Innovation**: Expanding capabilities of the SAMI product and the core platform to deepen data-driven workforce solutions. - **Expansion into Adjacent Industries**: Actively exploring bringing the marketplace model to other industries with licensed professional workforces. - **Community & Advocacy**: Reinvesting in the professional community and advocating for legislative proposals that support flexible work for licensed professionals. ## Why Work Here - **Culture & Mission**: The company emphasizes a mission of "profound human impact," solving the critical healthcare staffing crisis and giving professionals control over their work-life balance. Values include freedom, flexibility, transparency, fairness, and data-driven dependability. - **Work Policy**: A mix of remote, hybrid, and in-office roles are available. Offices are located in Irving (HQ), Austin, Cleveland, and Warsaw. Job postings on Built In list roles as both "Remote" and "Hybrid" with varying degrees of on-site time. - **Company Review Highlights**: Employer rating of 3.4/5 on LinkedIn. Work-life balance scores highest at 3.8/5, while career opportunity scores 3.0/5. - **Team & Location**: Fast-growing team of over 1,200 people with a strong engineering and product presence. The company has a significant technical workforce (78 technical staff, 15 product staff) and is actively hiring for senior engineering and architecture roles. - **Giving Back**: Strong commitment to community service through partnerships with local organizations in Dallas and Warsaw (e.g., Annie’s Place, Feed the City). ## Sources 1. [shiftkey.com](https://www.shiftkey.com/) 2. [shiftkey.com](https://www.shiftkey.com/who-we-are/) 3. [builtin.com](https://builtin.com/company/shiftkey) 4. [linkedin.com](https://www.linkedin.com/company/myshiftkey) 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/Shiftkey) ## Other roles at ShiftKey - [Staff Accountant I](https://feeny.ai/job/staff-accountant-i-shiftkey-irving-bvfwnjmefmeg) — Irving, TX - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-shiftkey-united-states-xg0p07a4dpdq) — United States - [Staff Site Reliability Engineer](https://feeny.ai/job/staff-site-reliability-engineer-shiftkey-united-states-pvspkssh3avj) — United States - [Director, Sales - Acute Division](https://feeny.ai/job/director-sales-acute-division-shiftkey-irving-fgyn7zhwmnjz) — Irving, TX - [Account Executive, SaaS](https://feeny.ai/job/account-executive-saas-shiftkey-irving-en9v3r6te2a5) — Irving, TX - [Vice President, Controller](https://feeny.ai/job/vice-president-controller-shiftkey-irving-tt0mgq916x0g) — Irving, TX - [Sales Executive - Hospitals](https://feeny.ai/job/sales-executive-hospitals-shiftkey-irving-49n1gyts3h9v) — Irving, TX - [Staff Product Manager - Marketplace Supply](https://feeny.ai/job/staff-product-manager-marketplace-supply-shiftkey-united-states-aa94rf11qfrd) — United States - [Staff Product Manager - Professional Experience](https://feeny.ai/job/staff-product-manager-professional-experience-shiftkey-united-states-c9nyynmw1bm5) — United States - [Staff AI Engineer - AI Infrastructure & Agentic Platform](https://feeny.ai/job/staff-ai-engineer-ai-infrastructure-agentic-platform-shiftkey-united-states-7g98zhzmx61r) — United States