---
title: 'Product Analyst at Accurx'
canonical: 'https://feeny.ai/job/product-analyst-accurx-london-kr8bmdebh0kn'
type: 'job'
last_seen: '2026-09-26'
---

# Product Analyst at Accurx

- **Company:** Accurx
- **Location:** London, United Kingdom
- **Compensation:** £40k–£60k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-26
- **Apply:** https://jobs.ashbyhq.com/accurx/92c80ced-031a-4823-aecf-04eb3f58b480

## Job description

London/Hybrid £40,000 - £60,000 + share options up to £14,500 +[Benefits](https://www.notion.so/accurx/Perks-Benefits-f1e9148b71be486791aa2c503e5d775a?source=copy_link)

💬 Accurx is where conversations happen with and about patients. For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.

Our platform now powers [Total Triage](https://www.accurx.com/primary-care) to manage patient demand, and [Self-Book,](https://www.accurx.com/booking) which lets patients schedule their own appointments in seconds. We’ve automated routine care with [Patient Questionnaires](https://www.accurx.com/questionnaires) for long-term conditions, while [Accumail](https://www.accurx.com/accumail) finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with [Accurx Scribe](https://www.accurx.com/scribe), our AI-powered note-taker that drafts medical notes in real-time.

The team We have a massive vision and even more ideas, but right now, our ambitions are outstripping our capacity. That’s where you come in. We aren't looking for someone to just "run the reports" we’re looking for a foundational member of a growing function who is excited to help us redefine how data influences product.

At Accurx, we don't just wait for a roadmap to be handed down; we expect everyone to help shape it. While you'll be part of a team of expert data and product leaders, you'll be the one in the driver's seat for your domain. You won't be watching from the sidelines - you'll be proactively hunting for insights, challenging our current assumptions, and taking ownership of how data can save clinician time from day one. This is a role for a critical thinker who is energised by the "blank canvas" of a growing function and has the drive to turn raw data into a better reality for millions of patients.

Challenges you’ll solve...

- You will steer product strategy by partnering with Product Managers to define what success looks like and by monitoring the KPIs that prove our impact on the frontline of healthcare.
- You will interrogate user behaviour by performing deep-dive analyses that look past the surface to find the "why," ensuring we’re solving the right problems for the right people.
- You will lead rigorous experiments by helping design and run A/B tests, owning the process from the initial hypothesis through to the final, data-backed recommendation.
- You will build the engine for self-service insights by creating the dashboards and visualisations that ensure your pod has high-quality data at their fingertips to move fast.

You should apply if...

- You've worked within a product team environment (not just as a standalone data or BI function), partnering directly with Product Managers, Engineers, and Designers on live product decisions, not just reporting on outcomes after the fact.
- You are a proactive investigator who doesn't need a ticket to start digging; when things are quiet, you’re already looking for the next trend or bottleneck that we’ve missed.
- You have a "get stuck in" mindset - you’re excited by a lean environment where you can build your own processes and take on challenges that push you outside your comfort zone.
- You bring strong Product Thinking with an understanding of user funnels and a hunger to master metrics like activation, retention, and cohort behaviour.
- You are sharpening a strong technical toolkit, with a solid command of SQL and the ambition to use Python.
- You are a delivery-focused collaborator who thrives in agile environments and knows how to communicate technical findings clearly to engineers and designers.
- You’ve used tools like Mixpanel or Amplitude and are ready to become a power user who empowers the whole team through effective data storytelling.

What’s in it for me? You'll be joining an established but fast-growing Tech for Good movement, where we're led by our [Principles](https://www.notion.so/accurx/How-we-work-Accurx-Principles-211640edee304821b4480d3f9c30e051) and our [mission](https://accurx.notion.site/Mission-and-Vision-fe9b12ff78bd4a7996682fc5c09c2d8e) to Fix Healthcare Communication

- £40,000 - £60,000 salary + share options up to £14,500
- [Benefits to suit you:](https://accurx.notion.site/Perks-Benefits-f1e9148b71be486791aa2c503e5d775a?pvs=74)adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life
- Flexible working: We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am - 4pm
- Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
- Family matters: We offer enhanced parental leave, fertility support and parental loss support
- We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

## About Accurx

## Company Overview
- **One-liner**: Accurx provides a communication platform that connects patients and healthcare professionals across the NHS, making healthcare staff happier and patients healthier.
- **Entity Type**: Private (Series B)
- **Headquarters**: London, United Kingdom
- **Founded**: 2016
- **Founders**: Jacob Haddad and Laurence Bargery

## Core Business
- **Primary industry**: Healthcare Technology (HealthTech)
- **Target customers**: B2B, primarily the UK's National Health Service (NHS) — including GP practices, hospital trusts, and community care providers.
- **Mission**: To fix healthcare communication, making NHS professionals happier and patients healthier.

## Products & Services
- **Accurx Platform (Core)**: A unified communication platform for the NHS. It enables secure messaging, appointment booking, test results delivery, and online consultations between patients and healthcare professionals. It is used by 98% of GP practices in England and 68% of NHS trusts.
- **Accurx Scribe**: An AI-powered medical scribe built for general practice. It captures consultations, drafts clinical notes, and frees clinicians from typing.
- **Accurx Triage**: A smart triage system to help manage patient demand and route them to the right care first time.
- **Accurx Coordinate**: A platform for coordinating care across the whole health system, including hospital specialists and community care.
- **Vaccine Booking System**: A system built in four weeks during the COVID-19 pandemic that managed almost 30 million life-saving vaccinations.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding of approximately $180 million (Series B).
- **Notable Investors/Partners**: Top-tier investors (specific names not listed in provided sources, but described as "top-tier investors"). An approved supplier to the NHS.
- **Growth Signals**: Used by 98% of GP practices in England and 68% of NHS trusts. 74% of UK adults have communicated via Accurx. Over 200,000 healthcare staff use the platform daily. 330.8 million messages were sent via the platform in 2025. The company has grown from a tiny team to around 250 people.

## Competitive Advantages
- **Deep NHS Integration**: An approved NHS supplier with near-universal adoption in primary care (98% of GP practices) and rapidly expanding into secondary care (68% of NHS trusts).
- **Mission-Critical Platform**: The platform is deeply embedded in the daily workflow of the NHS, handling over 200,000 messages per day and 330.8 million messages in 2025.
- **High Barriers to Entry**: Replicating the level of trust, integration, and adoption across the entire NHS is an enormous challenge for any competitor.
- **Proven Impact**: Demonstrated ability to reduce "Did Not Attend" (DNA) rates by 50% and cut 10% of patients from waiting lists, providing clear ROI for the health system.

## Strategic Focus
- **AI Deployment**: Harnessing AI to improve healthcare access and productivity, with products like the AI medical scribe and upcoming smart summaries and AI phone assistant.
- **Network Adoption**: Expanding adoption across the entire health system so that everyone involved in a patient's care can communicate with each other.
- **Care Model Innovation**: Modernising how care is delivered, including moving care out of hospitals and into patients' homes, and slashing wait times.
- **Data Security**: Ensuring patient data is kept safe while enabling access for all who need it.

## Why Work Here
- **Mission-Driven**: The company is obsessed with its mission to fix healthcare communication, offering a rare opportunity to have a massive, positive impact on society's greatest challenge.
- **Goldilocks Size**: At around 250 people, the company is small enough for individuals to make a significant mark, but established enough with top-tier investors to provide security and scale.
- **Office-First Culture**: The company emphasizes an "office-first" culture with breakfast and lunch provided, fostering collaboration and team building.
- **Close to Users**: Everyone at Accurx spends time on the frontline with users (NHS staff) to gain context and ideas.
- **Benefits**: 28 days holiday, enhanced pension scheme, meaningful share options, flexible working, electric car and cycle schemes, and access to a flexible benefits provider (Happl).
- **Diverse Team**: The team combines backgrounds from big tech, startups, the NHS, and consulting, united by the mission.

## Sources
1. [accurx.com](https://www.accurx.com/)
2. [accurx.com/careers](https://www.accurx.com/careers)
3. [accurx.com/who-we-are](https://www.accurx.com/who-we-are)
4. [accurx.com/our-story](https://www.accurx.com/our-story)
5. [uk.linkedin.com/company/accurx](https://uk.linkedin.com/company/accurx)

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