---
title: 'Product Analyst – Provisioning at National Information Solutions Cooperative (NISC)'
canonical: 'https://feeny.ai/job/product-analyst-provisioning-national-information-solutions-cooperative-nisc-829fn57ckds2'
type: 'job'
last_seen: '2026-09-09'
---

# Product Analyst – Provisioning at National Information Solutions Cooperative (NISC)

- **Company:** National Information Solutions Cooperative (NISC)
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/nisc/jobs/8161777

## Job description

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.

Summary:

The Product Analyst – Provisioning serves as the business and technical subject matter expert for NISC's Provisioning and Integrations solutions, driving product strategy, roadmap execution, and business analysis for provisioning capabilities and third-party integrations. This role partners closely with development teams, internal stakeholders, and external technology partners to define business requirements, evaluate integration opportunities, and support the design of scalable provisioning solutions. The Product Analyst ensures product enhancements align with Member needs, technical architecture, and business objectives while advancing NISC's Cloud Provisioning Framework and integration capabilities.

Essential Duties:

- Own and maintain the Provisioning and Integrations product roadmap by collaborating with cross-functional teams to prioritize business needs, drive product strategy, and support delivery of scalable solutions.
- Partner with internal development teams and third-party technical resources to evaluate, document, and support new system integrations, including reviewing technical specifications and defining implementation and support expectations.
- Contribute to the design, standardization, and continuous improvement of the Cloud Provisioning Framework, including provisioning business rules and API integration capabilities, while translating technical concepts into clear business requirements.
- Research and document users integrated/enterprise business processes, needs, and challenges, including in the context of the overall business and industry requirements for assigned solutions; create detailed and thorough use cases, scenarios, and user stories for complex, integrated software solutions.
- Partner with and provide guidance where applicable to NISC teams in the research and interpretation of complex-level technical design specifications.
- Proactively seek out, work with, and advise on best ways to determine how to implement requested business needs while limiting scope.
- Serve as key point of contact for leadership on identifying, defining functional, processing, reporting, data use cases.
- Analyze and capture complex level business needs while translating and championing them from use case approaches.
- Research and document business-related parameters or constraints that may be integral to the software solution, including legal, regulatory, or industry standards, that may impact or dictate certain business needs.
- Other related duties as assigned.
- Commitment to NISC’s Statement of Shared Values.

Knowledge, Skills & Abilities Preferred:

- 5+ years of related experience preferred.
- Working knowledge of REST APIs, JSON data structures, API testing tools (e.g., Postman, Swagger), and system integration concepts, including the ability to understand data schemas.
- Strong understanding of product roadmap development and experience leading complex, cross-functional initiatives from concept through implementation, including creating a product business plan and feature rollout plan
- Working knowledge of broadband provisioning concepts and technologies, including Fiber networks, with the ability to communicate technical concepts effectively to business and development teams.
- Working level knowledge of business-related software applications and services.
- Working level knowledge of product portfolio’s functionalities, integrations, and technical architecture.
- Working level knowledge of other integrated industry applications and services.
- Strong verbal and written communication skills.
- Working knowledge of Project Management processes and theory.
- (Optional) Working knowledge of the Utility or Telecom industries.
- Working level knowledge of end-to-end software development lifecycles.
- Strong ability to effectively lead, influence, teach and mentor others.
- Ability to identify key performance indicators and define sound business process of product development.
- Ability to travel as often as necessary to meet the goals and objectives of the position.

Education Preferred:

- Bachelor’s Degree in a business-related field or equivalent experience.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

## About National Information Solutions Cooperative (NISC)

## Company Overview
- **One-liner**: An information technology cooperative that develops and supports software and hardware solutions for rural energy and communications companies across the U.S.
- **Entity Type**: Private (Cooperative)
- **Headquarters**: Mandan, North Dakota, USA (with offices in Lake Saint Louis, Missouri; Cedar Rapids, Iowa; and Blacksburg, Virginia)
- **Founded**: July 2000 (formed from the consolidation of Central Area Data Processing Cooperative, est. 1967, and North Central Data Cooperative, est. 1966)
- **Founders**: Not applicable (formed as a cooperative consolidation)

## Core Business
- Primary industry/industries: Information Technology, Utilities (Energy & Electric), Telecommunications (Broadband & Communications)
- Target customers: B2B — specifically rural electric cooperatives, public power districts, and telecommunications companies across the U.S., American Samoa, Palau, and Canada (over 970 Member organizations)
- Mission statement: "To deliver information technology solutions and services that are Member and Customer focused, quality driven and value priced."

## Products & Services
- **Consumer & Subscriber Billing**: Software for managing billing and customer accounts for energy and communications providers.
- **Accounting Solutions**: Financial management and accounting software tailored to utility and telecom cooperatives.
- **Engineering & Operations**: Software for grid management, power flow analysis, and operational workflows (e.g., Distributed Engineering Workstation).
- **Broadband Services**: Solutions for broadband network management and subscriber services.
- **iGEAR (subsidiary)**: An online store platform for NISC Members, processing over 5,000 orders totaling more than $1.1 million in annual online sales with nearly 7,800 active users.
- **Print Services**: Produced 338 million statement images in 2025, including 78.6 million e-bill only statements and 177 million mail pieces.
- **Payroll Products**: Calculates nearly 1.8 million paychecks annually and tracks an annual payroll in excess of $6.8 billion for 74,000 professionals employed by NISC Members.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private cooperative)
- **Key Metric**: Over $55 million invested annually in Research, Development and Quality (RDQ)
- **Notable Investors/Partners**: Not applicable (member-owned cooperative; no external investors)
- **Growth Signals**: Over 1,400 employees across four facilities and remote across the U.S.; named a Computerworld Magazine Top 100 "Best Places to Work in IT" for the 23rd consecutive year in 2026; serves Members in American Samoa, Palau, and Canada alongside domestic operations.

## Competitive Advantages
- **Cooperative Structure**: As a member-owned cooperative, NISC's primary focus is serving its Members and employees rather than maximizing shareholder returns, creating a unique alignment of interests.
- **Deep Specialization**: Decades of domain expertise in rural energy and communications, serving a niche market with highly tailored solutions.
- **R&D Investment**: Over $55 million per year in research, development, and quality, ensuring continuous innovation for a specialized industry.
- **Long-Term Stability**: Operating since 1966 (in predecessor forms) with consistent recognition as a top IT employer for 23 straight years.

## Strategic Focus
- **Innovation for Members**: Continuously investing in R&D to solve emerging challenges in the energy and communications industries, including grid modernization and broadband expansion.
- **Service Excellence**: Prioritizing world-class support through a dedicated Member Success team.
- **Diversification**: Helping Members compete effectively in the changing energy and communications landscapes through advanced IT solutions.
- **Remote & Distributed Workforce**: Supporting employees across the U.S. with multiple office hubs and remote work capabilities.

## Why Work Here
- **Culture**: A cooperative driven by six Shared Values developed by employees: Integrity, Relationships, Innovation, Teamwork, Empowerment, and Personal Development. Emphasis on "doing the right thing, always" and work/life balance.
- **Work Policy**: Hybrid/remote-friendly with four physical office locations (Mandan, ND; Lake Saint Louis, MO; Cedar Rapids, IA; Blacksburg, VA) and remote employees across the U.S.
- **Benefits**: Zero premium medical insurance; medical, dental, and vision insurance; Health Savings Account with $100 monthly NISC contributions (plus up to $800/year in Wellness Rewards); fully covered life insurance (4x salary); fully covered short- and long-term disability; 401(k) with 4% salary base contribution and up to 6% employee match; PTO accrual, 120 Life Event Leave hours, 9 paid holidays, and 1 paid Holiday Week/Sabbatical.
- **Notable Perks**: $2,500 interest-free technology loan program; $25,000 employee educational assistance program; free coffee/hot chocolate/tea/water; onsite markets; monthly onsite meet-ups; Employee Assistance Program; Benevolence Fund (employee-supported financial hardship assistance).
- **Engineering & Tech**: Described as having "some of the best software developers in the business" and working with "the latest and greatest technology." Roles include Software Developers, Quality Engineers, IT Application Specialists, and Database Conversion (ETL) Associates.
- **Community**: Strong emphasis on social responsibility with eco-friendly office practices (recycling, filtered faucets, automated LED & solar lighting), volunteer committees, and charitable fundraising for organizations like United Way and the Alzheimer's Association.

## Sources
1. [nisc.coop - About Us](https://www.nisc.coop/about/)
2. [nisc.coop - Careers](https://www.nisc.coop/careers/)
3. [nisc.coop - The NISC Difference](https://www.nisc.coop/the-nisc-difference/)
4. [LinkedIn - NISC](https://www.linkedin.com/company/nisc)
5. [nisc.coop - Open Positions](https://www.nisc.coop/careers/open-positions/)

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