---
title: 'Product Builder, Learning & Operations at Clutch Technologies Inc.'
canonical: 'https://feeny.ai/job/product-builder-learning-operations-clutch-technologies-inc-toronto-mbe5j9gze3bb'
type: 'job'
last_seen: '2026-11-07'
---

# Product Builder, Learning & Operations at Clutch Technologies Inc.

- **Company:** Clutch Technologies Inc.
- **Location:** Toronto, Canada
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.greenhouse.io/clutch/jobs/6241640004

## Job description

## About Clutch

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience. Customers can sell their car instantly online using our ML-driven pricing model, or browse thousands of cars to buy, all from the comfort of their home.

Named three years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and is backed by world-class investors including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90.

## About the team

Clutch is an operations-heavy business. Every vehicle moves through a complex lifecycle before reaching a customer: pickup, inspection, reconditioning, detailing, photography, movement between facilities, preparation for sale, and delivery.

Hundreds of employees make that happen every day, and nearly all of them use software we build.

We’re looking for a Product Builder focused on learning and frontline operations — someone who can build products that help our teams learn faster, perform better, and become exceptional at their jobs.

The goal isn’t to build a traditional LMS. It’s to make the software people already use an increasingly powerful tool for training, feedback, progression, and mastery.

## What you’ll do

- Own learning and training problems end-to-end, from understanding the job through designing, building, launching, and improving the solution
- Spend time with frontline teams to understand how they work, where people struggle, and what separates good performance from great performance
- Build learning directly into Clutch’s internal tools and operational workflows
- Create onboarding, training, certification, and feedback experiences that help employees become proficient faster
- Use gamification thoughtfully to motivate progress, mastery, consistency, and engagement
- Explore simulations, challenges, scoring, progression systems, AI coaching, and other ways to make learning more effective
- Measure whether what you build actually improves performance, quality, productivity, and time-to-proficiency
- Work across product, design, engineering, data, and operations rather than handing work from one function to another
- Ship quickly, observe how people use what you’ve built, and continuously iterate

## Minimum requirements

- 6+ years of experience building digital products, learning products, educational products, or similarly user-facing systems
- Strong product sense and an ability to identify the underlying problem rather than simply building what was requested
- A genuine passion for education, learning, training, and how people develop mastery
- Strong UX instincts and a high bar for simple, intuitive, engaging experiences
- Experience designing products that drive repeated use, motivation, or behavioural change
- Comfort working directly with frontline users and learning how their jobs actually work
- Comfort using AI-assisted or agentic tools to build software, or a strong desire to become highly proficient with them
- Willingness to work outside the traditional boundaries of your discipline
- Ability to measure whether a product actually changed behaviour or improved outcomes

## Preferred qualifications

- Experience in edtech, education, learning technology, or training products
- Experience building gamified or highly engaging consumer products
- Experience at companies such as Duolingo, Khan Academy, Quizlet, Codecademy, Brilliant, or similar
- Experience building onboarding, certification, coaching, or performance-management products
- Experience building internal tools or software for operationally complex businesses
- Experience working at a startup, either as an early employee or founder
- Evidence of having taught yourself skills outside your formal discipline

You WILL NOT enjoy this role if

- You think training primarily means creating courses, documentation, or slide decks
- You want your responsibilities to stay strictly within product, design, education, or engineering
- You prefer handing work off once your part is complete
- You don’t enjoy spending time with frontline users
- You value engagement without asking whether people are actually learning
- You use gamification as decoration rather than as a tool for motivation and mastery
- You prefer firm processes over adaptive ones
- You don’t like being scrappy
- You don’t like small, agile teams

## Why you’ll love it at Clutch

- Autonomy & ownership — own meaningful problems from beginning to end
- Real-world impact — improve how hundreds of frontline employees learn and work
- A unique design space — combine product, learning, gamification, AI, and operations
- Fast feedback loops — put working software in front of users and improve it quickly
- Competitive compensation and equity incentives
- Generous time off program
- Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

## About Clutch Technologies Inc.

## Company Overview
- **One-liner**: Canada’s largest online used-car retailer, buying, reconditioning, and selling vehicles directly to consumers through a fully digital, vertically integrated experience.
- **Entity Type**: Private (venture-backed, growth stage)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2016 (operations began 2017 in Halifax)
- **Founders**: Stephen Seibel, Andrew Dolinski, Chris Dolinski

## Core Business
- Primary industry: Online used‑car retailing, automotive e‑commerce
- Target customers: B2C – individual car buyers and sellers across Canada (Ontario, Atlantic Canada, and British Columbia)
- Mission: “Reinventing how Canadians buy and sell cars” – making the transaction effortless, honest, and transparent.

## Products & Services
- **Clutch Retail Platform (SaaS‑inspired marketplace)**: A fully online car‑buying and selling experience. Customers browse a curated inventory, get an instant data‑driven offer for their trade‑in, purchase with financing, and receive home delivery with a 10‑day money‑back guarantee.
- **Vehicle Financing**: In‑house financing options offered during checkout.
- **Inspection & Reconditioning Services**: In‑house mechanical inspections and cosmetic reconditioning at company‑owned facilities (Mississauga, Halifax, Richmond).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; a 2025 funding round reset the valuation “slightly above” the 2021 peak of approximately C$575 million [en.wikipedia.org](https://en.wikipedia.org/wiki/Clutch_(company))
- **Key Metric**: Total funding – at least C$217 million including debt (C$7M seed, C$60M Series A/2021, C$100M Series B, and C$50M in 2025 from Altos Ventures)
- **Notable Investors/Partners**: D1 Capital Partners, Canaan Partners, Altos Ventures, Real Ventures, BrandProject, BMO, Upper90, FJ Labs
- **Growth Signals**:
  - Revenue of C$320 million in 2024, up ~81% YoY; reached profitability
  - Cumulative C$1.7 billion paid out to Canadian vehicle sellers, 95,000+ cars bought/sold
  - Re‑entered British Columbia (Richmond) in August 2025 after a 2023 exit
  - Opened a new inspection facility in Mississauga
  - Named to Deloitte Technology Fast 50 and Globe & Mail’s Canada’s Top Growing Companies (2025 rank: 132nd)

## Competitive Advantages
- **Vertical integration**: Clutch owns the full supply chain – purchasing, inspecting, reconditioning, listing, financing, and delivering – enabling tight quality control and cost efficiency.
- **Proprietary technology**: Custom‑built pricing engine using machine learning, VIN decoding, automated title transfers, and inventory routing. No off‑the‑shelf dealership software.
- **Data‑driven pricing**: Real‑time offers informed by millions of data points (make, mileage, condition, regional demand).
- **Trust and transparency**: Non‑negotiable upfront prices, 10‑day money‑back guarantee, and a “radically transparent” culture that reduces traditional dealership friction.

## Strategic Focus
- **Profitable growth**: After a 2023 downturn and 65% workforce reduction, the company shifted from “aggressive growth to profitability at all costs.” Focus on margin improvement and operational efficiency.
- **Expansion in Western Canada**: Re‑entered British Columbia with a wholesale‑focused model; aims to bring direct‑to‑consumer sales back over time.
- **Tech‑enabled scale**: Continue investing in in‑house software, ML model retraining, and automation to handle growing transaction volumes without proportional headcount increase.
- **Inventory sourcing**: Prioritise purchases directly from individual sellers (vs. wholesale auctions) to keep margins competitive.

## Why Work Here
- **Engineering culture**: Engineers own large domains, deploy multiple times a day with feature flags, and work directly with operations. Stack is built from scratch – no legacy dealership software.
- **Autonomy & ownership**: “Create your own path and own your work” – cross‑functional teams with direct lines to the field.
- **Compensation**: Competitive base pay plus equity (stock options for roles that shape the company’s future).
- **Benefits**: Medical, dental, wellness support; generous time off and parental leave.
- **Work mode**: Primarily office‑based at locations in Toronto (HQ), Mississauga, Halifax, and Richmond (BC). Field Operations and Production roles are on‑site; engineering roles appear to be in‑office as well (no explicit remote‑first policy).
- **People principles**: Radically transparent, always improving, reliably clutch (go‑above‑and‑beyond), people first – values strongly emphasised in internal culture.

## Sources
1. [clutch.ca/about](https://www.clutch.ca/about) – Company overview, mission, key stats ($1.7B paid, 95,000+ cars, 650+ employees)
2. [clutch.ca/careers](https://www.clutch.ca/careers) – Perks, values, engineering culture, employee count (450), annual revenue ($700M reported; note discrepancy with Wikipedia’s C$320M for 2024)
3. [boards.greenhouse.io/clutch](https://boards.greenhouse.io/clutch) – Current job openings, description of teams, investor list
4. [en.wikipedia.org/wiki/Clutch_(company)](https://en.wikipedia.org/wiki/Clutch_(company)) – History, funding rounds, revenue (C$320M in 2024), valuation, employee count (~510 in 2025), recognition
5. [ca.linkedin.com/company/clutch-canada](https://ca.linkedin.com/company/clutch-canada) – Company LinkedIn page (headcount, location, industry)

## Other roles at Clutch Technologies Inc.

- [Associate, Strategic Finance](https://feeny.ai/job/associate-strategic-finance-clutch-technologies-inc-toronto-c90gx37kchwf) — Toronto, Canada
- [Licensed Automotive Technician](https://feeny.ai/job/licensed-automotive-technician-clutch-technologies-inc-etobicoke-6xvrpw7z7vtk) — Etobicoke, Canada
- [Art Director](https://feeny.ai/job/art-director-clutch-technologies-inc-toronto-e34tyfq1mgyv) — Toronto, Canada
- [Vehicle Inspector](https://feeny.ai/job/vehicle-inspector-clutch-technologies-inc-etobicoke-ke480sj1j3es) — Etobicoke, Canada
- [Inventory Photographer](https://feeny.ai/job/inventory-photographer-clutch-technologies-inc-etobicoke-jaa3ypks7h4a) — Etobicoke, Canada
- [Vehicle Shuttler](https://feeny.ai/job/vehicle-shuttler-clutch-technologies-inc-etobicoke-hxheb9ge6500) — Etobicoke, Canada
- [Vehicle Detailer](https://feeny.ai/job/vehicle-detailer-clutch-technologies-inc-etobicoke-beyrtnc3g4ph) — Etobicoke, Canada
- [Arrivals Vehicle Inspector](https://feeny.ai/job/arrivals-vehicle-inspector-clutch-technologies-inc-etobicoke-9fa4a0dx2dv3) — Etobicoke, Canada
- [IT Operations Specialist](https://feeny.ai/job/it-operations-specialist-clutch-technologies-inc-mississauga-h83zk8f67era) — Mississauga, Canada
- [Lot Attendant](https://feeny.ai/job/lot-attendant-clutch-technologies-inc-new-westminster-zs1e4tdfaysx) — New Westminster, Canada