---
title: 'Product Counsel at Solace'
canonical: 'https://feeny.ai/job/product-counsel-solace-united-states-4e4w48q8crem'
type: 'job'
last_seen: '2026-09-21'
---

# Product Counsel at Solace

- **Company:** Solace
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-24
- **Last confirmed live:** 2026-09-21
- **Apply:** https://jobs.ashbyhq.com/solace/df5cc3d7-5ef5-4c97-be98-8b81c2283db3

## Job description

## About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement [here](https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall).

## About the Role

As Product Counsel, you'll be a trusted legal partner for the Product organization. This isn't a role for someone who wants to review finished specs from the sidelines. Reporting to the Head of Commercial Legal, you'll counsel teams from the earliest design conversations through launch, implement privacy-by-design across the company, and give practical, real-time advice that balances legal risk against the speed the business needs. The role is remote but requires occasional travel, including to Solace's headquarters in Redwood City, California.

## What You'll Do

- Serve as the primary legal partner to Product and related-Engineering teams, advising across the full product lifecycle—from early design through launch—so that legal risk is identified and addressed early rather than at the finish line.
- Consider privacy-by-design across Solace: advise on data flows, the collection, use, and protection of PHI and other sensitive data, and compliance with HIPAA/HITECH, state consumer-health-privacy laws (e.g., Washington's My Health My Data Act), CCPA/CPRA, and other applicable U.S. privacy and security requirements.
- Lead privacy assessments for new features and services, including AI-powered features, and translate the results into concrete product requirements.
- Partner with Marketing on advertising claims, consumer-protection and FTC considerations, and ad-tech practices.
- Draft, negotiate, and maintain the user-facing legal layer of our products—terms of service, consents, privacy notices, and telehealth-related disclosures—and keep them current as products and regulations evolve.
- Advise on data-sharing arrangements and vendor/partner integrations that touch product data, coordinating with the commercial and compliance teams on BAAs, DPAs, and related terms.
- Build the templates, playbooks, and self-service guidance to support a fast-scaling product organization without becoming a bottleneck.
- Partner cross-functionally with Security, Compliance, Operations, and Finance, and know what to escalate to the Chief Legal Officer and leadership.

## What You Bring

- JD from an accredited law school and active bar membership in good standing.
- 3-6 years’ experience counseling product and engineering teams on privacy and technology matters.
- Strong healthcare privacy and data-protection foundation—HIPAA/HITECH plus U.S. state privacy laws—ideally in a healthcare, digital-health, or other regulated environment.
- Fluency across the product-counsel toolkit: AI/ML, intellectual property, consumer protection, and advertising/marketing law.
- Sound instincts on risk versus velocity, and the judgment to land on real answers instead of hedges.
- Excellent communication and cross-functional skills—you can boil a complex issue down to a bottom line product and engineering can act on.
- Nice to have: privacy certification (e.g., CIPP/US); experience with health-data marketing/ad-tech; and familiarity with telehealth or marketplace models.

Applicants must be based in the United States.

Up for the Challenge? We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or [ashbyhq.com](http://ashbyhq.com). Report suspicious activity to recruiting@solace.health or advocate@solace.health.

## About Solace

## Company Overview
- **One-liner**: Solace is a healthcare advocacy platform that connects patients with dedicated, experienced healthcare advocates (nurses and care specialists) who navigate the complex U.S. healthcare system on their behalf, covered by insurance.
- **Entity Type**: Private (Series C)
- **Headquarters**: Redwood City, California, United States (also listed with an Austin, Texas address)
- **Founded**: 2022
- **Founders**: Jeremy Gurewitz (CEO) & Sara Sargent (CPO)

## Core Business
- **Primary industry**: Healthcare advocacy, care navigation, patient support services
- **Target customers**: B2C (patients and families with complex or chronic health needs) / B2B (health plans, employers, and organizations like The American Legion) / Enterprise
- **Mission**: To empower patients, improve outcomes, and restore the promise of the U.S. healthcare system.

## Products & Services
- **Solace Advocacy Platform (Core Service)**: A service that pairs patients with a dedicated healthcare advocate—a registered nurse or care specialist with an average of 16+ years of experience. The advocate helps navigate diagnoses, coordinate care, understand insurance benefits (Medicare, commercial insurance), find specialists, schedule appointments, and manage continuity of care across different providers and systems (VA, private, Medicare). This service is covered by insurance (including UnitedHealthcare, Aetna, BCBS, Cigna) for eligible members.
- **American Legion Partnership**: A specialized program offering dedicated healthcare advocacy to veterans and their families, helping them navigate both VA and private healthcare systems.

## Market Standing
- **Valuation/Market Cap**: $1 Billion (as of February 2026, per reports from their Series C raise) [cbinsights.com]
- **Key Metric**: Total Funding of $204M raised to date.
- **Notable Investors/Partners**:
    - **Lead Investors (latest round)**: IVP (Series C lead) [linkedin.com]
    - **Other Investors**: Menlo Ventures (Series B lead), Inspired Capital Partners (Series A lead), Torch Capital, SignalFire, RiverPark Ventures [cbinsights.com]
    - **Key Partner**: The American Legion (nation's largest veterans service organization) [businesswire.com]
- **Growth Signals**:
    - **Valuation**: Reached $1B valuation in early 2026, just 4 years after founding. [cbinsights.com]
    - **Funding**: Raised $130M Series C in Feb 2026, following a $60M Series B in May 2025. [linkedin.com]
    - **Headcount**: 562 employees as of mid-2026, with a yearly growth rate of +402.6%. [linkedin.com]
    - **LinkedIn Growth**: 24,608 followers, with a yearly growth of +265.7%. [linkedin.com]
    - **Recognition**: Named to Jeffrey Bussgang's 2026 "Rocket Ship Startup List" of 35 Supernova companies out of 900 evaluated. [linkedin.com]
    - **New Markets**: Expanded services to commercially insured patients (Feb 2026). [cbinsights.com]

## Competitive Advantages
- **Insurance Coverage Model**: Unlike many advocacy services that are paid out-of-pocket, Solace is covered by major insurance plans (UnitedHealthcare, Aetna, BCBS, Cigna), removing the cost barrier for patients.
- **High-Touch, Longitudinal Care**: Each patient is paired with a single, dedicated advocate for the entire care journey, providing continuity. Advocates are highly experienced (avg. 16+ years).
- **Deep Veteran Focus**: A exclusive partnership with The American Legion gives them a unique and powerful distribution channel and brand credibility in the massive veterans' healthcare market.
- **Strong Traction & Funding**: Achieving unicorn status ($1B valuation) in just 4 years signals strong investor confidence and business model validation.

## Strategic Focus
- **Scale the Advocate Network**: Hiring heavily for clinical roles (Lead Advocate, Associate Researcher) to meet growing demand.
- **Deepen Insurance Partnerships**: Expanding coverage to more commercial and government insurance plans to reach a wider patient base.
- **Expand Veteran Programs**: Capitalizing on the American Legion partnership to become the leading patient advocacy solution for veterans.
- **Data & Technology Investment**: Hiring data analytics leads and impact researchers, suggesting a focus on measuring outcomes and using data to improve the platform and the care experience.

## Why Work Here
- **Mission-Driven Work**: Employees are motivated by a clear, tangible social impact—solving real suffering within a broken healthcare system. The company culture is described as one where the problem is "real, and so are the people living it."
- **Fully Remote & Anti-Meeting Culture**: The company is a "productive, fully-remote team" with a strong "anti-meeting culture" that values asynchronous work and quality conversations. [solace.health]
- **High-Growth Environment**: With 562 employees and a 402% yearly headcount growth rate, this is an extremely fast-scaling startup. This offers significant career advancement opportunities but also requires adaptability and a bias for action.
- **Culture of Feedback & Excellence**: The company values "feedback as a gift" and has a "bias toward action," emphasizing learning from mistakes while holding a high standard for performance.
- **Vibrant Work Environment**: High employee rating on LinkedIn (4.5/5.0) with strong marks for Work-Life (4.2) and Compensation (4.3). [linkedin.com]
- **Culture of Beauty**: The company believes in "functional beauty" in all they build, from design to code, fostering a culture of quality and delight.

## Sources
1. [Solace Careers Page](https://www.solace.health/careers)
2. [Solace Website](https://www.solace.health/)
3. [Solace LinkedIn Page](https://www.linkedin.com/company/find-solace)
4. [CBInsights - Solace Company Profile](https://www.cbinsights.com/company/solace-2)
5. [BusinessWire - American Legion Partnership](https://www.businesswire.com) (Source for business wire data)

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