--- title: 'Product Data Analyst - Acquiring Operations at NMI' canonical: 'https://feeny.ai/job/product-data-analyst-acquiring-operations-nmi-united-states-f2zmd3esrce8' type: 'job' last_seen: '2026-09-07' --- # Product Data Analyst - Acquiring Operations at NMI - **Company:** NMI - **Location:** United States - **Compensation:** $90k–$125k - **Work type:** remote - **Posted:** 2026-06-01 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/nmi/jobs/5232258008 ## Job description NMI is looking for a highly analytical and data-obsessed Product Data Analyst to help power decision-making across our acquiring operations and merchant lifecycle products. This role sits at the intersection of product, operations, and business intelligence — transforming large datasets into actionable insights that improve operational efficiency, merchant growth, product adoption, and financial performance. You’ll partner closely with Product Managers, Operations, Engineering, Sales, Finance, and Support teams to deliver analytics and reporting across NMI’s acquiring ecosystem, including ISO management, Merchant Central, ScanX, business capital solutions, and other operational extensions. This is an ideal role for someone who loves diving deep into data, building scalable reporting frameworks, uncovering trends and anomalies, and translating complex operational metrics into clear business insights. Strong SQL skills and a passion for data visualization through Tableau are essential. If you thrive in fast-paced fintech environments and enjoy solving complex operational and product problems through data, we’d love to hear from you. ## About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. ## How We Work - Our Core Values - Be a Good Person, It's Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And we serve with care, because customers are never a transaction, and always our focus - Align, Trust & Go. We debate openly,  listen carefully and challenge thoughtfully. Once we decide, we move forward together - holding ourselves accountable to our commitments, and focusing on what matters most to our customers. That alignment creates momentum. - Raise the Bar. Good enough isn't enough. We stay curious, measure everything, stay honest about progress and keep pushing ourselves to think creatively. We drive change, again and again. And leave things better than we found them. When we raise the bar, our customers feel it too. ## Key Responsibilities Product & Operational Analytics - Lead the collection, analysis, and interpretation of operational and product data to drive strategy, optimization, and growth across NMI’s acquiring platform and Merchant Central CRM - Partner closely with Product Managers supporting ISO operations, Merchant Central, ScanX, Business Capital lending, and additional acquiring extensions. - Build analytical frameworks that empower product and business teams to make data-driven decisions. - Conduct opportunity sizing, forecasting, trend analysis, and operational performance analysis to support strategic planning. Dashboarding & Data Visualization - Design, build, and maintain Tableau dashboards and reporting frameworks that provide actionable visibility into KPIs, operational health, merchant performance, and product adoption. - Create executive-ready visualizations and narratives that clearly communicate insights to technical and non-technical stakeholders. - Develop self-service reporting capabilities that enable teams to independently explore operational and product data. Data Integrity & Operational Insights - Monitor data quality, transaction integrity, and operational reporting accuracy across the acquiring lifecycle. - Investigate anomalies, breakages, settlement discrepancies, reconciliation issues, and operational incidents proactively. - Analyze large transactional datasets to uncover trends, operational bottlenecks, growth opportunities, and merchant behavior insights. - Partner across teams to ensure accuracy in financial reporting, ACH reconciliation, settlement operations, and partner reporting. Cross-Functional Collaboration - Collaborate with Engineering and Data teams to define event tracking, instrumentation, and data collection standards. - Support business stakeholders across Product, Operations, Finance, Sales, and Support with timely insights and ad-hoc analysis. - Help establish KPI cadences and operational review processes across monthly, quarterly, and annual business rhythms. - Contribute to building a strong data discipline across product and operations teams through experimentation, measurement, and analytical rigor. Process Improvement & Automation - Identify inefficient operational workflows and opportunities for automation through data and reporting improvements. - Help streamline operational reporting and reduce manual analysis through scalable analytics solutions and tooling. - Support experimentation frameworks, A/B testing analysis, and operational performance measurement initiatives. As well as being a part of something exciting everyday, you will also receive the following benefits: - A remote first culture! - Competitive compensation and benefits - Personal growth and advancement opportunities - Flex PTO & dedicated sick time - Health, Dental and Vision Insurance - Life, ADD, Short-term and Long-term Disability insurance - 401k matching up to 4% after two months of service - Flexible Spending Account - Paid Parental Leave - Company volunteer days - Employee referral program - Bonusly colleague recognition We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. ## Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/ #LI-Remote Salary range, depending on experience: $90,000—$125,000 USD ## About NMI ## Company Overview - **One-liner**: NMI is a leading global embedded payments enablement platform that provides a modular, white-label payment gateway and processing solutions for businesses of all sizes. - **Entity Type**: Private (Privately Held) - **Headquarters**: Schaumburg, Illinois, United States - **Founded**: Not publicly available (the company has operated for over 20 years) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Financial Services / Payments (embedded payments, payment gateway, payment processing) - **Target customers**: B2B – primarily SaaS platforms, Independent Sales Organizations (ISOs), Payment Facilitators (PayFacs), banks, and large enterprises. - **Mission statement**: “To develop cutting-edge payment technology accessible to everyone, enabling easy, frictionless payments across the full spectrum of commerce. Because we want payments to disappear, to become seamless.” [nmi.com](https://www.nmi.com/about-us/careers/) ## Products & Services - **Payment Gateway**: A feature-rich, white-label payment gateway enabling secure online, in-app, in-store, mobile, and unattended payment acceptance. Supports no-code to full API integrations. [nmi.com](https://www.nmi.com/) - **Merchant Central**: A combined CRM and underwriting platform that helps manage the full merchant lifecycle—onboarding, risk monitoring, and insights. [nmi.com](https://www.nmi.com/) - **Embedded Payments**: A modular solution that allows software platforms and ISVs to embed payments directly into their products, share in net payment revenue, and monetize transactions. [nmi.com](https://www.nmi.com/) - **A2A & Money Movement (via Dwolla acquisition)**: Real-time account-to-account payment capabilities and money movement services. [nmi.com](https://www.nmi.com/) - **Pricing Intelligence (via Fee Navigator acquisition)**: AI-powered tools for competitive pricing analysis and optimization. [nmi.com](https://www.nmi.com/) ## Market Standing - **Valuation**: Not disclosed - **Key Metrics**: - Annual Revenue: $125.0 million [linkedin.com](https://www.linkedin.com/company/nmipayments) - Total Funding: $620.0 million (latest round in September 2021 led by Insight Partners) [linkedin.com](https://www.linkedin.com/company/nmipayments) - Annual Payments Volume: Over $502 billion processed annually [nmi.com](https://www.nmi.com/) - Active Merchants: 1.2 million [nmi.com](https://www.nmi.com/) - Technology Partners: Over 6,000 [linkedin.com](https://www.linkedin.com/company/nmipayments) - Connected Devices: 235,000+ [nmi.com](https://www.nmi.com/) - Processor Connections: 300+ [nmi.com](https://www.nmi.com/) - **Notable Investors**: Insight Partners, Bregal Sagemount, Great Hill Partners [linkedin.com](https://www.linkedin.com/company/nmipayments) - **Growth Signals**: - 11.3% year-over-year headcount growth (now ~316 employees) [linkedin.com](https://www.linkedin.com/company/nmipayments) - Recent acquisitions: Dwolla (real-time payments), Fee Navigator (AI pricing), Agreement Express (onboarding automation), IRIS CRM, Creditcall, USAePay [linkedin.com](https://www.linkedin.com/company/nmipayments) - Expanded global presence in 15 countries including UK, South Africa, Canada, Ukraine, Australia [linkedin.com](https://www.linkedin.com/company/nmipayments) ## Competitive Advantages - **Modular white‑label platform**: Partners can pick and choose capabilities (gateway, underwriting, compliance, risk) without being locked into a single vendor. - **Massive processing scale**: Over $502B in annual volume and 300+ processor connections provide unmatched flexibility and reliability. - **Deep network of EMV device certifications and connected devices** (235K+), enabling omnichannel acceptance. - **Partner‑first approach**: ISOs and PayFacs can fully brand the solution and monetize payments as a strategic profit center. - **Proven M&A integration**: Successfully integrated multiple acquisitions (Creditcall, USAePay, IRIS CRM, Dwolla, Fee Navigator) to expand capabilities without disrupting existing partners. ## Strategic Focus - **Embedded payments**: Deepening integration with SaaS platforms and ISVs to make payments a seamless part of their software. - **Real‑time payments (A2A)**: Expanding money‑movement rails via the Dwolla acquisition to offer faster, lower‑cost payment options. - **AI‑driven intelligence**: Leveraging Fee Navigator’s AI pricing tools to give partners data‑backed pricing strategies. - **Global expansion**: Continuing to grow headcount and offices across North America, Europe, and Africa to support international partners. ## Why Work Here - **Remote‑first culture**: NMI is a remote‑first company, giving employees autonomy to work from home, co‑working spaces, or on the go. Hybrid and in‑office options are also available at hubs in New York, Chicago, Bristol (UK), and Cape Town (South Africa). [nmi.com](https://www.nmi.com/about-us/careers/) - **Award‑winning workplace**: Recognized as a 2023 Best Places to Work in Fintech (American Banker), 2022 Best Place to Work in Tech (Sparkies), and multiple ETA awards. [nmi.com](https://www.nmi.com/about-us/careers/) - **Comprehensive benefits**: Enhanced maternity & parental pay, competitive time‑off, 401k/pension contributions, medical insurance & wellness benefits, mental health first aiders program. [nmi.com](https://www.nmi.com/about-us/careers/) - **Inclusive environment**: Active IDEA Committee, LGBTQ+ Network, and social responsibility initiatives (e.g., renewable energy, waste reduction). [nmi.com](https://www.nmi.com/about-us/careers/) - **Growth opportunities**: Open roles include Product Management, Engineering (PHP, Platform), Marketing, and Partner Success — with clear paths for advancement in a fast‑growing company. [greenhouse.io](http://job-boards.greenhouse.io/nmi) ## Sources 1. [nmi.com - Corporate Homepage](https://www.nmi.com/) 2. [nmi.com - Careers Page](https://www.nmi.com/about-us/careers/) 3. [nmi.com - Open Positions](https://www.nmi.com/about-us/careers/open-positions/) 4. [greenhouse.io - NMI Jobs Board](http://job-boards.greenhouse.io/nmi) 5. [linkedin.com - NMI Company Page](https://www.linkedin.com/company/nmipayments) ## Other roles at NMI - [Partner Success Specialist](https://feeny.ai/job/partner-success-specialist-nmi-united-states-x8a617s54yeg) — United States - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-nmi-united-states-afzsxqb89vdn) — United States - [Corporate Legal Counsel](https://feeny.ai/job/corporate-legal-counsel-nmi-united-kingdom-w6fxjbzpv13d) — United Kingdom - [Corporate Legal Counsel](https://feeny.ai/job/corporate-legal-counsel-nmi-united-states-sy6gwbd6nmcn) — United States - [Account Executive](https://feeny.ai/job/account-executive-nmi-united-states-xvqp3qtm7zn2) — United States - [Integration Analyst (Bilingual Spanish/English)](https://feeny.ai/job/integration-analyst-bilingual-spanish-english-nmi-united-states-kt92bz1ews1h) — United States - [Channel Account Manager](https://feeny.ai/job/channel-account-manager-nmi-cape-town-wx3nm19f1a78) — Cape Town, South Africa - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-nmi-united-kingdom-38f2bg273wd3) — United Kingdom - [Senior Staff Information Security Engineer](https://feeny.ai/job/senior-staff-information-security-engineer-nmi-canada-0xykkt00q28q) — Canada - [Senior Staff Information Security Engineer](https://feeny.ai/job/senior-staff-information-security-engineer-nmi-united-states-2r7ng7g08r0f) — United States