---
title: 'Product Delivery Lead at FreedomPay'
canonical: 'https://feeny.ai/job/product-delivery-lead-freedompay-united-states-h8nmrfg6snzf'
type: 'job'
last_seen: '2026-11-10'
---

# Product Delivery Lead at FreedomPay

- **Company:** FreedomPay
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.lever.co/freedompay/95e04091-3209-42f5-80ab-149ee27995f5

## Job description

Core Responsibilities

- Drive programs and projects from planning and scope definition through testing, release and iteration, and go to market, across all phases of the life cycle
- Own the delivery plan and track every deliverable against it to ensure on-time, on-scope and on-budget delivery
- Act as the single point of contact for all delivery streams: software development, system and infrastructure integrations, certifications, quality assurance and production deployment
- Identifies, tracks and eliminates team impediments and process bottlenecks
- Resolve and escalate cross-team issues and blockers early, before they affect the schedule
- Coordinate across engineering, product management, design, security, network and business stakeholders to maintain transparency and manage expectations
- Manage and track all deliverables to the work/project plan, own the plan, ensure on time, on scope and on budget delivery.  Collaborate with other delivery leads and engineering managers to align resources to the plan
- Work directly with clients at all levels of management, including C-level, to define scope and high-level and detailed requirements, which lead to a delivery plan
- Manage relationships with clients, partners, integrators, vendors and internal teams throughout each engagement
- Establish communication plans and provide frequent updates to all internal and client stakeholders
- Partner with other project managers, delivery managers, scrum masters and senior leaders on resource allocation, prioritization, refinement and scheduling
- Recommend internal process, policy, and quality improvements
- Foster a culture of teamwork, collaboration, proactive and positive communication

Required Qualifications

- Bachelor's degree or higher in Computer Science, Management, MIS, Engineering or a related discipline
- 3-5+ years delivering software development and related IT projects across multi-faceted teams
- Demonstrated experience managing multiple concurrent work streams across a program or major clients
- Experience working with both enterprise-level clients and fast-moving agile projects
- Experience interfacing with external and internal stakeholders, SMEs and C-level personnel
- Experience translating business processes, architecture discussions and requirements into clear deliverables
- Possess an eagerness to learn the details of the platform, infrastructure, and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used)

Desired Skills

- Strong leadership, decision-making and problem-solving skills
- Polished communicator: well organized, detail oriented and hands on
- Ability to turn client issues and requests into clear deliverables and well-structured plans
- Eagerness to learn how the platform works technically and how merchants use it
- Comfortable in a fast-paced, entrepreneurial environment
- Experience within the payments and/or financial services industry a plus
- Experience with hands on coding is a plus

## About FreedomPay

## Company Overview
- **One-liner**: FreedomPay provides a flexible, agnostic payment orchestration platform that connects commerce systems (POS, e-commerce, mobile) with 1,500+ third-party solutions to enable secure, omnichannel transactions.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: Philadelphia, Pennsylvania, USA (with a UK/Europe headquarters in London, England)
- **Founded**: Not publicly disclosed (company has over 20 years of history)
- **Founders**: Not publicly available

## Core Business
- Primary industry: Payment Technology / Commerce Platform
- Target customers: B2B, primarily mid-market and enterprise merchants across multiple verticals (retail, food service, hospitality, etc.)
- Mission or purpose statement: "We exist to help forward thinkers, fast movers, and next-level achievers unleash the power of pay to sell, manage, and grow like never before." [corporate.freedompay.com]

## Products & Services
- **FreedomPay Payment Orchestration Platform**: A SaaS-based platform that unifies POS, e-commerce, mobile payments, loyalty programs, and more into a single integration. Features include advanced security (PCI-validated P2PE, encryption, fraud prevention), real-time transaction processing (<600ms), and data-driven analytics. [corporate.freedompay.com]

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over "billions of transactions managed annually" and 100% client retention at the enterprise level [corporate.freedompay.com]
- **Notable Investors/Partners**: Shake Shack, Klarna, Microsoft, JP Morgan, Foot Locker, Amazon, Citi, Worldpay, Lloyds Bank, Toast, Visa, and many more [corporate.freedompay.com/about-us/our-story]
- **Growth Signals**: Rapid expansion across 88 countries; announced global expansion to Europe and Asia; launched a rebrand to "Next Level Commerce™"; maintains a start-up mentality despite 20+ years of history. [corporate.freedompay.com/about-us/our-story]

## Competitive Advantages
- **Independent and agnostic**: FreedomPay is not tied to any single processor or payment method, giving merchants flexibility and freedom to adapt to new trends.
- **1,500+ integrations**: The platform connects to a vast ecosystem of POS, PMS, kiosk, web, and mobile solutions – a strong network effect.
- **Industry‑leading security**: Pioneered one of the first PCI‑validated P2PE solutions in North America, including EMV and NFC support.
- **Proven enterprise retention**: 100% client retention at the enterprise level demonstrates deep customer loyalty and value.

## Strategic Focus
- Continued global expansion (Europe, Asia) and deepening partnerships with major processors and merchants.
- Innovation in payment security, compliance, speed of integrations, business intelligence, and loyalty.
- Maintaining an open, agnostic platform that allows merchants to avoid vendor lock‑in and easily adapt to new payment trends.

## Why Work Here
- **Culture**: Described as a diverse, inclusive environment with a "start-up mentality" where everyone is all‑hands‑on‑deck. Employees are empowered to be their best selves. [corporate.freedompay.com/resources/blogs/life-at-freedompay]
- **Workplace Flexibility**: Flexible working environment offering remote and hybrid options depending on role (e.g., Select USA Remote Locations, London hybrid). [jobs.lever.co/freedompay]
- **Benefits**: Above‑market and comprehensive healthcare, company‑wide bonus plan based on shared performance, above‑market compensation, and strong emphasis on training and advancement. [corporate.freedompay.com/about-us/careers]
- **Growth Environment**: A rapidly growing company that attracts top talent – "talent attracts talent." Employees work with thought leaders and have the opportunity to grow into new roles as the company scales.

## Sources
1. [corporate.freedompay.com/about-us/careers](https://corporate.freedompay.com/about-us/careers)
2. [jobs.lever.co/freedompay](https://jobs.lever.co/freedompay)
3. [corporate.freedompay.com](https://corporate.freedompay.com/)
4. [corporate.freedompay.com/about-us/our-story](https://corporate.freedompay.com/about-us/our-story)
5. [corporate.freedompay.com/resources/blogs/life-at-freedompay](https://corporate.freedompay.com/resources/blogs/life-at-freedompay)

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