--- title: 'Product Design Lead at Carrot' canonical: 'https://feeny.ai/job/product-design-lead-carrot-remote-yb75hytrtn9t' type: 'job' last_seen: '2026-09-26' --- # Product Design Lead at Carrot - **Company:** Carrot - **Location:** Remote - **Work type:** remote - **Posted:** 2026-09-23 - **Last confirmed live:** 2026-09-26 - **Apply:** https://job-boards.greenhouse.io/carrotfertility/jobs/6204994004 ## Job description About Carrot: [Carrot](https://c212.net/c/link/?t=0&l=en&o=4420559-1&h=3535232987&u=https%3A%2F%2Fwww.carrotfertility.com%2F&a=Carrot+Fertility) is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at [get-carrot.com](http://get-carrot.com). ## About Carrot Carrot is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support. The Opportunity 🚀 We're looking for a Lead Product Designer to shape the end-to-end experience for members. You'll own design from concept through execution for our mobile app priorities. You'll report to our Director of Product and be the design lead for this team, with the opportunity to pair with product designers working on other parts of the Carrot experience. The work spans two levels. You'll go deep on individual mobile-first experiences, including Sprints, our program for members working on their metabolic health alongside fertility, pregnancy, and menopause care. You'll also design how distinct pieces of the member experience fit together into one seamless mobile experience. ## What You’ll Own 💼 In this role, you will: - Own mobile design end to end — concept through high-fidelity execution on iOS and Android. - Bring the pieces together — design the information architecture and navigation that make distinct parts of the member experience feel like one product. - Design for return, not just first use — drive adoption and retention through experiences that earn a member's attention daily, weekly, and monthly. - Make complexity feel simple — turn large, dynamic, nuanced information into something members trust at a glance. - Partner closely with our Content Designer so visual and written communication land as one experience. - Ground decisions in evidence — run qualitative and quantitative research, and use it to back what we build. - Grow our design system with accessibility, consistency, and scalability in mind. What Success Looks Like  📈 In your first 12–18 months, you will have: - Shipped design work that measurably moved member adoption and engagement, with metrics you can point to. - Conducted user research and testing and developed a sharp sense of updates to best drive member engagement and business goals. - Contributed to our design system- letting teams ship faster and more consistently. ## About You ✨ You likely have: - A Bachelor's Degree - 10+ years in product/UX design, with a portfolio of mobile-first work and end-to-end ownership of complex, multi-step journeys - Experience building and working on consumer apps focused on daily and weekly active usage - A track record designing for engagement and retention — habit formation, behavior change, wellness, or similar - AI as a core part of your design practice, plus experience designing AI-powered product experiences - Systems thinking to create experiences that feel clean and simple for users - Strong visual and interaction craft, hands-on prototyping, and fluency with building products people love to use - Experience leading user research or usability testing ## Nice to Have ⭐ While not required, we would be especially excited if you bring: - Experience with behavior change frameworks or gamification - Experience helping teammates develop as designers - Empathy and sensitivity to the challenges of healthcare journeys ## Why This Role Matters 🧡 Fertility, pregnancy, and menopause care unfold over years, not appointments. Much of what shapes a member's outcome happens between clinical visits. Nobody returns to an app out of obligation — they return because it's useful, respects their time, and doesn't make them feel judged. Design is the difference. Engagement here isn't a vanity metric; it's how the product does anything at all for a member's health. You will shape that experience, with the opportunity to put your work in front of millions of people. Interview Process 🤝 We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: - Recruiter Screen — 30 minutes - Hiring Manager Interview — 30 minutes - Portfolio Interview — 1 hour - Final Round Interviews — 2 hours Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role. ## Why Candidates Join Carrot 🌍 Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: - A mission-driven company focused on expanding access to fertility and family-forming care globally. - A high-growth environment where leaders are empowered to shape strategy and drive impact. - Competitive compensation, equity, and comprehensive benefits. - Flexible Time Off and a culture that actively encourages employees to recharge. - Comprehensive parental leave and family-forming benefits. - A collaborative, inclusive, and values-driven culture. - The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. ## Compensation 💰 Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $145,000-$170,000.  Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com. ## About Carrot ## Company Overview - **One-liner**: Carrot Fertility is the leading global fertility and family-building platform providing personalized, inclusive care for everyone, everywhere. - **Entity Type**: Private - **Headquarters**: West Des Moines, Iowa, USA - **Founded**: 2016 - **Founders**: Tammy Sun (CEO), Dr. Asima Ahmad (Chief Medical Officer) ## Core Business - **Primary industry**: Healthcare technology / Fertility and family-building benefits - **Target customers**: B2B (multinational employers, health plans, health systems, unions) - **Mission statement**: "To provide access to fertility care and family-building support — for everyone, everywhere." ## Products & Services - **Global Fertility & Family-Building Platform**: A comprehensive program covering the full spectrum of reproductive health – from maternity through menopause, pre-pregnancy through parenting. Services include egg, sperm, and embryo freezing; assisted reproduction (IVF and IUI); gestational surrogacy; adoption; pregnancy and postpartum support; parenting and return-to-work guidance; menopause support; and men's health. The platform offers personalized care plans, 24/7 expert support, and a network of 17,000+ eligible providers across 195+ countries. [get-carrot.com](https://www.get-carrot.com/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company) - **Key Metric**: Serves more than 1,000 customers globally, including multinational employers and health plans. [get-carrot.com](https://www.get-carrot.com/) - **Notable Investors/Partners**: Not disclosed in provided source materials, but the company serves a global client base of employers and health plans. - **Growth Signals**: Reports an IVF live birth rate of 55.4% (approximately 24% higher than the national average) and the highest single embryo transfer (SET) rate of any fertility benefits provider, with methodology independently validated by Milliman. 89% of Carrot members intend to transfer a single embryo after engaging with Carrot. 9 in 10 employees say they’ll stay longer at their employer because it offers Carrot. [get-carrot.com](https://www.get-carrot.com/) ## Competitive Advantages - **Global Scale & Localization**: Network of providers in 195+ countries with language, currency, and payment options tailored to each member's location. - **Clinical Outcomes**: Industry-leading IVF live birth rates (55.4%) and highest single embryo transfer rates, validated by Milliman, driving better outcomes and lower costs for employers. - **Inclusive & Personalized Care**: Supports all types of family-building journeys regardless of age, race, income, sex, sexual orientation, gender, faith, marital status, or geography. Personalized plans from localized experts. - **Cost Savings for Employers**: Reports lowered claims spend through effective clinical management, with 60% of members opting for less invasive, lower-cost options over IVF. [get-carrot.com](https://www.get-carrot.com/) ## Strategic Focus - **Current priorities**: Expanding global access to fertility and family-building care, deepening clinical program outcomes, and serving a growing base of multinational employers and health plans. Focus on innovation in care delivery and flexible benefit design. [get-carrot.com](https://www.get-carrot.com/) ## Why Work Here - **Culture**: 78% of employees say Carrot is a great place to work (compared to 57% at a typical U.S. company) according to Great Place To Work®. Employees report high levels of camaraderie (91% say people care about each other), trust (94% say people are willing to give extra), and flexibility (90% say they can take time off when needed). The company is fully distributed, with team members across 40+ U.S. states and dozens of countries. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7026431) [get-carrot.com](https://www.get-carrot.com/company) - **Workplace Awards**: Includes Fortune's Best Workplaces in Healthcare (2024, 2023, 2022), Fortune Best Medium Workplaces (2024), Fortune Best Workplaces for Millennials (2024), Quartz’s Best Companies for Remote Workers, and certifications for Great Place to Work and Age-Friendly Employer. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7026431) [get-carrot.com](https://www.get-carrot.com/company/careers) - **Remote/Hybrid Policy**: Fully distributed team. Employees have options for home office setup stipend and co-working space access. [get-carrot.com](https://www.get-carrot.com/company/careers) - **Notable Perks**: Comprehensive healthcare coverage (medical, dental, vision, plus fertility and family-building care), mental health support via Modern Health, 14 weeks of fully paid parental leave, 401(k) retirement savings, generous time off policy, a monthly productivity stipend, and telehealth resources. [get-carrot.com](https://www.get-carrot.com/company/careers) ## Sources 1. [Carrot Fertility Homepage](https://www.get-carrot.com/) 2. [Carrot Fertility Careers Page](https://www.get-carrot.com/company/careers) 3. [Carrot Fertility About Page](https://www.get-carrot.com/company) 4. [Carrot Fertility Open Roles](https://www.get-carrot.com/company/careers/open-roles) 5. 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