--- title: 'Product Designer at AirOps' canonical: 'https://feeny.ai/job/product-designer-airops-new-york-rkqyf5mkgjc2' type: 'job' last_seen: '2026-10-16' --- # Product Designer at AirOps - **Company:** AirOps - **Location:** New York, NY / San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.ashbyhq.com/airops/74341d78-7a8c-462d-93bf-648472710b43 ## Job description ## About AirOps AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running. Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo. ## About the Role We're looking for a Lead Product Designer who's excited about shaping the future of AI Search. In this role, you'll build products that help brands succeed as AI agents become the main way people discover them. You'll own large portions of our platform experience - from search visibility tools to last-mile editing experiences - that are fundamentally changing how marketing teams drive revenue in the AI era. You thrive on moving fast while tackling complex information architecture challenges. You'll prototype rapidly using tools like Cursor and Figma Make, working directly with content and marketing teams to build intuitive and delightful experiences. ## Key Responsibilities - Own end-to-end product design for core platform features, from initial concept through launch and iteration based on user feedback - Partner with product and engineering leads to translate AI search visibility challenges into elegant design solutions that content teams actually want to use - Design intuitive workflows for complex tasks like content gap analysis, AI agent optimization, and multi-channel content publishing - Create information hierarchies and data visualizations that make sense of large datasets without overwhelming users - Build and maintain our design system while establishing patterns that scale across different user personas and use cases - Conduct user research with content teams, SEO professionals, and marketing leaders to understand their workflows and pain points - Prototype rapidly to test assumptions and validate design decisions with real users before engineering investment - Collaborate with customer success to understand how teams actually use our platform and where they get stuck - Help define product strategy by identifying opportunities where better design can directly impact customer outcomes - Mentor junior designers and contribute to building a design culture focused on measurable business impact ## Qualifications - 6+ years of product design experience with at least 3 years working on B2B SaaS platforms - Portfolio demonstrating your ability to simplify complex workflows and data-heavy interfaces - Experience designing for technical audiences while maintaining accessibility for non-technical users - Strong understanding of content management systems, SEO tools, or marketing technology platforms - Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git - Track record of shipping products that directly impact business metrics and user adoption - Ability to work autonomously while actively seeking feedback and collaboration - Excellent written and verbal communication skills with the ability to articulate design decisions to stakeholders - Comfort with ambiguity and the ability to define structure where none exists - Genuine interest in how AI is changing search, content discovery, and digital marketing Our Guiding Principles - Extreme Ownership - Quality - Curiosity and Play - Make Our Customers Heroes - Respectful Candor ## Benefits - Equity in a fast-growing startup - Competitive benefits package tailored to your location - Flexible time off policy - Parental Leave - A fun-loving and (just a bit) nerdy team that loves to move fast! ## About AirOps ## Company Overview - **One-liner**: AirOps provides an end-to-end content engineering platform that helps brands optimize their visibility across AI search engines like ChatGPT, Google AI Mode, Perplexity, and Claude. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States - **Founded**: 2021 - **Founders**: Alex Halliday (CEO) and Matt Hammel (COO) ## Core Business - **Primary industry**: AI-powered marketing technology / AI Engine Optimization (AEO) - **Target customers**: B2B – marketing teams at mid-market and enterprise companies; also e-commerce, marketplaces, and product teams - **Mission or purpose**: Help brands get found – and stay found – in the AI era by giving marketing teams the systems they need to win visibility across AI search and SEO with quality content. ## Products & Services - **AirOps Platform**: A SaaS platform that monitors brand visibility across eight AI search engines (ChatGPT, Claude, Perplexity, Google AI Mode, Amazon Rufus, etc.), identifies content gaps, and orchestrates content creation and updates. Includes citation tracking, competitor intelligence, and share-of-voice measurement. - **Quill (AI Agent)**: An autonomous AI agent that continuously monitors content performance, identifies stale or missing information, and drafts updates or new content for human approval. Quill is powered by a proprietary dataset of over 2.5 billion AI search responses. - **AirOps University**: A certification program to train marketers as “Content Engineers” in AI search strategies. - **Professional Services**: Hands-on training, strategy consulting, and dedicated support from AirOps’ AEO and SEO experts. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding of **$62.5 million** (Seed: $7M led by Wing Venture Capital; Series A: $15.5M led by Unusual Ventures; Series B: $40M led by Greylock) – [linkedin.com](https://www.linkedin.com/company/airopshq) - **Estimated Annual Revenue**: $500,000 (source: LinkedIn, likely a third-party estimate) – [linkedin.com](https://www.linkedin.com/company/airopshq) - **Notable Investors/Partners**: Wing Venture Capital, Unusual Ventures, Greylock - **Growth Signals**: - Headcount grew **260% YoY** to 117 employees (LinkedIn data) – [linkedin.com](https://www.linkedin.com/company/airopshq); more recent reporting in May 2026 indicates **140 employees** with plans to exceed 200 by year-end – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - One customer reported a **165% increase in AI citations** and a **42% increase in share of voice** after deploying Quill – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - Active job postings: 23 (LinkedIn), with strong hiring momentum (+2200% YoY in job postings) – [linkedin.com](https://www.linkedin.com/company/airopshq) ## Competitive Advantages - **First-mover in AEO**: AirOps is one of the first dedicated platforms for AI Engine Optimization, a rapidly growing market as AI-generated search answers replace traditional blue links. - **Proprietary data moat**: Has collected over 2.5 billion AI search responses to understand citation patterns, freshness, authority, and writing structure – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - **End-to-end automation with human oversight**: Quill autonomously monitors, drafts, and suggests content but keeps final publishing human-approved, balancing scale with quality control. - **Multi-engine coverage**: Tracks eight major AI search platforms, not just one, giving customers a holistic view of their AI visibility. ## Strategic Focus - **Pure AEO focus**: AirOps has pivoted from a broader ChatGPT workflow tool to a dedicated AEO platform, which is now its sole focus – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - **Continuous content freshness**: The company emphasizes that “freshness matters much more in AI search than in traditional SEO,” driving a shift from campaign-based to continuous content optimization. - **Scaling the team**: Plans to grow headcount to over 200 by end of 2026, with open roles in engineering, product, sales, partnerships, and customer enablement – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) ## Why Work Here - **Culture & ratings**: 4.1/5.0 on LinkedIn (28 reviews) with strong marks for culture (4.1), compensation (4.0), and career growth (4.0) – [linkedin.com](https://www.linkedin.com/company/airopshq) - **Work model**: Hybrid / in-office (San Francisco HQ) and remote options available; many roles are listed as “In-Office or Remote” – [builtin.com](https://builtin.com/company/airops/jobs) - **Engineering culture**: Emphasis on LLM-powered AI features, data engineering (ClickHouse, Rails), and building autonomous agents. The team is technically driven with a focus on innovation. - **Growth opportunity**: Fast-growing startup (260% headcount growth) with a clear market niche; employees can have outsized impact and career acceleration. - **Hands-on training**: AirOps provides dedicated onboarding, certification through AirOps University, and ongoing support – not just “handing you a login” – [airops.com](https://www.airops.com/) ## Sources 1. [airops.com](https://www.airops.com/) – Official website (product features, mission, services) 2. [linkedin.com](https://www.linkedin.com/company/airopshq) – LinkedIn company page (headcount, revenue, funding, employee breakdown, ratings) 3. [builtin.com](https://builtin.com/company/airops/jobs) – Built In profile (open jobs, work model, company details) 4. [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) – SiliconANGLE article (Quill launch, headcount, strategy, customer results) ## Other roles at AirOps - [Senior AI Data Analyst](https://feeny.ai/job/senior-ai-data-analyst-airops-new-york-ec8y86vfg6s9) — New York, NY / San Francisco, CA - [Enterprise Strategy Lead](https://feeny.ai/job/enterprise-strategy-lead-airops-new-york-san-francisco-or-wq8wcnnhsb61) — New York San Francisco OR, United States - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-airops-new-york-pg2sap6bchma) — New York, NY / San Francisco, CA - [Sales Development Representative - EMEA](https://feeny.ai/job/sales-development-representative-emea-airops-london-s8ykp8w3bbh8) — London, United Kingdom - [Senior Customer Marketing Manager](https://feeny.ai/job/senior-customer-marketing-manager-airops-new-york-djwjz8jy6qfe) — New York, NY / San Francisco, CA - [Senior Product Marketing Manager - Platform](https://feeny.ai/job/senior-product-marketing-manager-platform-airops-new-york-skmhmmb0xtwd) — New York, NY / San Francisco, CA - [Lead Product Manager, Ads](https://feeny.ai/job/lead-product-manager-ads-airops-new-york-10e3z2v80c0h) — New York, NY / San Francisco, CA - [Senior Product Marketing Manager - Business Value](https://feeny.ai/job/senior-product-marketing-manager-business-value-airops-new-york-7p73hym1t484) — New York, NY / San Francisco, CA - [GTM Strategist - New Verticals](https://feeny.ai/job/gtm-strategist-new-verticals-airops-new-york-san-francisco-3rv1735v6te8) — New York San Francisco, OR - [Outbound Services Lead](https://feeny.ai/job/outbound-services-lead-airops-new-york-san-francisco-h0qzbmdk9we0) — New York San Francisco, OR