--- title: 'Product Designer (Consumer) at Counsel Health' canonical: 'https://feeny.ai/job/product-designer-consumer-counsel-health-boston-7rgvthxzk2j8' type: 'job' last_seen: '2026-09-07' --- # Product Designer (Consumer) at Counsel Health - **Company:** Counsel Health - **Location:** Boston, MA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/counsel/9492d31d-2086-4fde-9350-b9a28ebc4a22 ## Job description ABOUT COUNSEL http://counsel.health/ Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog https://www.counselhealth.com/blog] Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms. Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, DeepMind, NVIDIA, Stripe, Meta) — and we’re looking for exceptional people to join us as we scale. Join us as we build the future of AI in healthcare! ----------------------------------------------------- ## ABOUT THE ROLE We're looking for an exceptional Product Designer to define what consumer healthcare should feel like. Counsel is leading the way to a world where every person has a trusted, AI-enabled doctor in their pocket. You’ll design that experience end-to-end, from a patient’s first question through advice, prescriptions, labs, and referrals. Healthcare has never been held to a consumer bar; most of it feels institutional, confusing, and cold. You’ll change that. Joining on the ground floor with real early traction, you’ll help shape the core patient experience by setting the visual, interaction, and motion standards that define our product. You’ll play a critical role crafting a product that patients trust with their health, as considered and alive as the best consumer products they use every day. ## WHAT YOU'LL DO - Shape the core experience of receiving care, from education and advice through prescriptions, labs, referrals, and follow-ups across our mobile and web surfaces - Set and continually raise the bar for visual, interaction, and motion craft, sweating the micro-interactions, transitions, and details that make an experience feel trustworthy & considered - Develop a deep understanding of patient and clinical needs, and translate the messy reality of healthcare into simple, intuitive experiences - Leverage cutting-edge tools to rapidly prototype, test, and iterate on innovative 0→1 experiences, moving fast from concept to polished execution - Build and evolve our product design system and interaction patterns so craft and consistency scale as the team grows - Collaborate cross-functionally with product, engineering, and clinical teams ## WHO YOU ARE - You’ve shipped consumer products people love, ideally in early-stage startups or high-growth, dynamic environments - You’re an early adopter of the latest design tools: Claude, Paper, Remotion, etc. You’re producing high quality work while reimagining how we work - You’re AI-native, you’re building tools to automate the routine parts of your work so you can focus on the highest impact areas - You’re technical. Code may not be your primary medium, but you’re fluent enough to prototype in it and collaborate deeply with engineers. - You care deeply about people and creating positive outcomes for their health ## WHAT YOU'LL BRING - 3+ years of consumer-focused product design experience, with a portfolio that demonstrates an exceptionally high bar for visual design - Mastery of interaction design and a strong point of view on motion. you know how timing, transitions, and feel build (or break) trust in a product - Comfort navigating ambiguity and moving confidently to bring new features to life 0→1 - Consumer sensibilities: taste shaped by the best consumer products, and the judgment to know what delight means in a healthcare context - Effective communication skills. You’re able to work cross-functionally. You calibrate to your audience, resolve open questions, and create momentum. ## ROLE LOCATION NYC - hybrid, Boston - hybrid, or East Coast - remote ## WHAT WE OFFER - Impact: Be at the forefront and contribute to groundbreaking, AI-driven healthcare experiences, directly interface with execs at the world's leading tech & healthcare orgs - Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup - Compensation: Competitive salary + equity - Benefits: Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave ----------------------------------------------------- ## OUR VALUES - Patients come first. We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision. - Innovate with optimism. We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows. - Right answer wins. Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team. - Simplicity over complexity. We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team. - Do fewer things, well. We focus, and hold ourselves to the highest bar and pursue excellence in those areas. ## #LI-PINJOB Recruitment Fraud Notice. Counsel Health only communicates with candidates using official @counselhealth.com http://counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at careers@counselhealth.com. Counsel Health participates in E-Verify https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf. All newly hired employees are processed through the E-Verify system to confirm employment eligibility. ## About Counsel Health ## Company Overview - **One-liner**: Counsel Health delivers AI-enabled, physician-supervised primary care through a secure messaging-based experience, combining medical AI with licensed physicians for fast, affordable, and personalized care. - **Entity Type**: Private (Series A, raised $25M in October 2025) - **Headquarters**: Boston, Massachusetts, United States - **Founded**: 2023 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Healthcare / Virtual Care / AI-Enabled Telemedicine - **Target customers**: B2B (health plans, employers, health systems) and B2C (individuals seeking direct primary care) - **Mission or purpose statement**: To make high-quality personalized medical advice available to everyone at all times, like having a doctor in the family. ## Products & Services - **[Counsel AI + Physician Platform]**: A chat- and voice-based virtual care platform where medical AI handles initial triage and guidance, and board-certified physicians can join the conversation within minutes for diagnosis, prescriptions, referrals, and follow-up. Available via web and mobile app. Pricing: $0 for AI chat (unlimited), $29 per 7-day visit when a doctor is involved, or $199/year for premium membership (includes unlimited AI + physician visits). [counselhealth.com](https://www.counselhealth.com/) - **[Enterprise/Partnership Offering]**: A white-label or integrated “front door to care” for health plans, employers, and health systems, replacing nurse triage lines and legacy telehealth. Includes audit-ready guardrails for payer compliance and measurable savings (average $381 per engaged member per year). [hitconsultant.net](https://hitconsultant.net/2025/10/16/counsel-health-raises-25m-to-launch-physician-supervised-ai-care-platform/) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total Funding – $36M ($11M Seed in October 2024, $25M Series A in October 2025) - **Notable Investors/Partners**: Andreessen Horowitz (a16z) led both rounds; Google Ventures (GV) participated in Series A. [hitconsultant.net](https://hitconsultant.net/2025/10/16/counsel-health-raises-25m-to-launch-physician-supervised-ai-care-platform/) - **Growth Signals**: - Over 100,000 members served nationwide as of October 2025. - 96% issue-resolution rate, average physician response time of 2 minutes. - Headcount grew ~190% year-over-year (from ~13 to 38 employees as of mid-2026). - Active job postings: 14 (as of July 2026), with strong engineering and clinical hiring. - LinkedIn followers: 10,521 (+152.8% yearly). ## Competitive Advantages - **Physician-supervised AI**: Unlike pure chatbots (ChatGPT, WebMD), Counsel’s AI is trained on clinical guidelines and patient records, with seamless escalation to licensed physicians. This ensures safety, compliance (HIPAA, SOC 2), and high-resolution rates. - **Integrated care record**: Unified health data from patient portals and past interactions, enabling continuous, personalized care. - **No insurance friction**: Simple transparent pricing ($29/visit) without prior authorizations or insurance requirements. - **Enterprise-grade safety**: Designed for payer compliance and risk standards, making it attractive for health plan adoption. ## Strategic Focus - **Expand physician network and AI capabilities** to scale care to millions of members. - **Deepen enterprise partnerships** with payers, employers, and health systems (already serving over 100,000 members). - **Geographic expansion**: Currently available in most U.S. states (excluding AR, DC, KS, MS, RI, WA, WI, and partial availability in CO, FL, TX via partnerships). - **Product development**: Adding lab testing, chronic disease management, and specialist referrals to broaden the care spectrum. ## Why Work Here - **Culture & Mission**: Opportunity to build the “modern front door to healthcare” with a strong emphasis on safety, privacy, and evidence-based medicine. The company is mission-driven to make high-quality care accessible to everyone. - **Growth Trajectory**: Rapidly scaling startup (190% headcount growth YoY) backed by top-tier VCs (a16z, GV). Employees can have significant impact in a small but growing team (38 people). - **Remote/Hybrid Policy**: Not explicitly stated, but the team is distributed across multiple countries (US, Nigeria, Ireland, Iran, South Africa). Likely remote-friendly with a hub in Boston. - **Engineering Culture**: Heavy focus on AI, data, and fullstack engineering (multiple open roles for Software Engineers, Analytics Engineer, Product Manager). The tech stack involves medical AI, HIPAA/SOC 2 compliance, and building scalable enterprise integrations. - **Perks**: Unlimited AI chat for free, physician visits at $29 (or $199/year), transparent pricing, and a focus on user privacy (no data sold, no AI training on user data). ## Sources 1. [counselhealth.com](https://www.counselhealth.com/) – Official website (pricing, features, FAQ) 2. [jobs.ashbyhq.com/counsel](https://jobs.ashbyhq.com/counsel) – Careers page (open roles, company description) 3. [linkedin.com/company/counselhealth](https://www.linkedin.com/company/counselhealth) – LinkedIn profile (employees, growth, funding, locations) 4. [hitconsultant.net](https://hitconsultant.net/2025/10/16/counsel-health-raises-25m-to-launch-physician-supervised-ai-care-platform/) – News article on Series A funding and platform launch 5. [tracxn.com](https://tracxn.com/d/companies/counselhealth/__kpyaylTBUpzlLgfhyoSMbkl8a93LIrA83HREcPt9O1g) – Tracxn profile (funding details, founders not listed) ## Other roles at Counsel Health - [Research Scientist](https://feeny.ai/job/research-scientist-counsel-health-new-york-47ay7d24amf1) — New York, NY - [Client Delivery Manager](https://feeny.ai/job/client-delivery-manager-counsel-health-new-york-y0cnndq94t4h) — New York, NY - [Strategic Finance Lead](https://feeny.ai/job/strategic-finance-lead-counsel-health-boston-k9wr650e0d6d) — Boston, MA - [Growth Marketing Manager](https://feeny.ai/job/growth-marketing-manager-counsel-health-boston-jf5kj7ffdqg7) — Boston, MA - [Founding Data Analyst](https://feeny.ai/job/founding-data-analyst-counsel-health-boston-b13ated52ab3) — Boston, MA - [Senior Software Engineer (Fullstack)](https://feeny.ai/job/senior-software-engineer-fullstack-counsel-health-new-york-1fa4swy5ghb8) — New York, NY - [Software Engineer (Fullstack)](https://feeny.ai/job/software-engineer-fullstack-counsel-health-new-york-svk49z8y1t95) — New York, NY - [Senior Software Engineer (Backend)](https://feeny.ai/job/senior-software-engineer-backend-counsel-health-new-york-9zc7067008rd) — New York, NY - [Analytics Engineer](https://feeny.ai/job/analytics-engineer-counsel-health-new-york-qtbcxj5jdjxs) — New York, NY - [Senior Software Engineer (Frontend)](https://feeny.ai/job/senior-software-engineer-frontend-counsel-health-new-york-se6krpejr5hr) — New York, NY