--- title: 'Product Designer, Credit at Felix Technologies, Inc.' canonical: 'https://feeny.ai/job/product-designer-credit-felix-technologies-inc-miami-4bkvseh84ma3' type: 'job' last_seen: '2026-09-14' --- # Product Designer, Credit at Felix Technologies, Inc. - **Company:** Felix Technologies, Inc. - **Location:** Miami, FL - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.gem.com/felix/am9icG9zdDoJ_oeOlaIH4XzukGkS6k4W ## Job description ## About Us At [Félix](https://felixpago.com/), we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked. We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better. ## About the role We started with remittances. Credit is where Félix becomes something bigger: not just moving a family's money, but extending them the loans and credit they've long been shut out of. That raises what we owe our users: terms they understand, repayment they can see coming, and the confidence that we extend credit to help them get ahead, never to trap them. This is a chance to own real surface area on that product, end to end, alongside a lead credit designer. What makes this seat distinct is the surface. Credit is a regulated product where the stakes are real money, real trust, and real debt, and most of it lives inside a WhatsApp conversation before it ever reaches an app. You'll design the interaction and visual patterns for how Félix lends: the offer, the borrowing flow, disclosures, repayment, and the history that ties it together, all within the constraints of a chat thread, while helping define what those experiences become as Félix expands to native iOS and Android. You'll be a designer for Credit, working shoulder to shoulder with a lead credit designer who to help shape the vision for the system, and paired directly with the Credit PM in a highly collaborative, async-first environment with lightweight process and fast decision-making. The wider design team and Head of Product Design stay close to the work. It's a hands-on role: you'll research, present, and generate both the quantity and quality of concepts it takes to find the right answer, while welcoming feedback, balancing usability with well-judged risk, and partnering with product and engineering to hit deadlines. ## Responsibilities - Widen credit access for underserved users. Many are credit-invisible in the U.S. The surfaces you own (the borrowing flow, disclosures, repayment, and transaction history) are how they reach a first line of credit and use it with confidence. - Design for a conversational, AI-native medium. Failure, latency, trust, and act-vs-ask are the real work of designing money inside a chat window, then defining what it becomes on native iOS and Android. - Treat compliance as a design material. You’ll work with legal and risk requirements as part of the product experience, not as an afterthought. - Ground decisions in evidence. Run your own evaluative testing and lightweight discovery with PMs, and bring in research for the larger questions. - Keep Credit feeling like Félix. One conversation, every product. - Shape the team, not just the work. How we hire, critique, and build the design system is yours to influence. ## Requirements - 4+ years designing consumer products with a high bar for craft, including strong visual design and interaction design, and growing scope across end-to-end UX - Range from pixel to strategy: you can solve the screen, reframe the pattern, and defend the tradeoff to people who aren't designers. - Native or near-native Spanish and advanced English. Our users speak Spanish; so do we. - Deep Figma fluency, with at least two mobile products shipped end to end. - Research fluency to run your own evaluative testing and discovery, as well as the judgment to know when to bring in a researcher. - Fluency with AI as a creative partner (Cursor, Claude Code, Claude Design, Codex) used to amplify craft, not shortcut it. - A high tolerance for constraint: legal requirements, risk rules, and failure states you don't get to design away. - Comfort with speed and ambiguity. We ship fast and work in the open. - You communicate clearly, invite critique early, and share work before it’s polished to get feedback and move the team forward. - A portfolio link (with password, if needed) is required for consideration. - Bonus: experience in lending, credit, banking, or another regulated domain, or with conversational AI products. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. ## What We Offer - Competitive salary - Initial stock options grant - Annual performance bonus - Health, dental, and vision plans - Continuous learning opportunities - Unlimited PTO - Paid parental leave - Work model: currently fully remote, with a future transition to a hybrid set up - Empowering opportunities for growth in a dynamic entrepreneurial environment ## Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal). ## About Felix Technologies, Inc. ## Company Overview - **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model) - **Founded**: 2021 - **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder) ## Core Business - **Primary Industry**: Financial Services – Remittances and cross-border payments. - **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more). - **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows. ## Products & Services - **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup. - **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M. - **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund. - **Growth Signals**: - Processed over $6B in transactions since inception. - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries). - Expanded services to Guatemala and Honduras after initial focus on Mexico. - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%. ## Competitive Advantages - **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption. - **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7. - **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible. - **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model. ## Strategic Focus - **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit). - **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries. - **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks. ## Why Work Here - **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact. - **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility. - **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers. - **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market. ## Sources 1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data 2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials 3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions 4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission ## Other roles at Felix Technologies, Inc. - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-felix-technologies-inc-mexico-gja57srxzh66) — Mexico - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-felix-technologies-inc-argentina-1adjnzgb1j40) — Argentina - [Fraud Investigations Jr. Specialist](https://feeny.ai/job/fraud-investigations-jr-specialist-felix-technologies-inc-bogota-09zjcs01nm6p) — Bogotá, Colombia - [Product Designer, Credit](https://feeny.ai/job/product-designer-credit-felix-technologies-inc-bogota-xryqghgq49kp) — Bogotá, Colombia - [Compliance Operations Agent](https://feeny.ai/job/compliance-operations-agent-felix-technologies-inc-mexico-3ec4v9pesgdk) — Mexico - [Director, Engineering Operations](https://feeny.ai/job/director-engineering-operations-felix-technologies-inc-new-york-bgeb6qkb2sm2) — New York, NY - [Fraud ops Supervisor](https://feeny.ai/job/fraud-ops-supervisor-felix-technologies-inc-mexico-city-1vrqnhp42yp2) — Mexico City, Mexico - [Senior Regional Office Manager](https://feeny.ai/job/senior-regional-office-manager-felix-technologies-inc-mexico-city-ksf8zxhxxsqx) — Mexico City, Mexico - [Senior Product Manager - Multiproduct Experience](https://feeny.ai/job/senior-product-manager-multiproduct-experience-felix-technologies-inc-san-8x2s1zwmcb87) — San Francisco, CA - [Senior Product Manager - Multiproduct Experience](https://feeny.ai/job/senior-product-manager-multiproduct-experience-felix-technologies-inc-new-york-dky8xqwv9gm8) — New York, NY