--- title: 'Product Designer at Despegar' canonical: 'https://feeny.ai/job/product-designer-despegar-alphaville-24ea3m46ft63' type: 'job' last_seen: '2026-09-07' --- # Product Designer at Despegar - **Company:** Despegar - **Location:** Alphaville, São Paulo, Brazil - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/despegar/284b6c8c-dc2f-4c20-9ca7-79d250e4817a ## Job description Na #EquipeD revolucionamos o futuro das viagens na América Latina há mais de 25 anos ✈️. Buscamos talentos que pensem grande, ajam com autonomia e gerem impacto real. Se você tem paixão por inovar, aprender rápido e trabalhar em equipe para criar experiências memoráveis, junte-se a nós. Quais serão os principais desafios? - Projetar experiências centradas em aquisição, ativação, conversão ou retenção de usuários. - Traduzir estratégias de produto e negócio em interfaces intuitivas, escaláveis e inovadoras. - Trabalhar em um ambiente de experimentação contínua: projetando MVPs, testes A/B e iterações rápidas para validar hipóteses. - Gerar propostas a partir de insights de comportamento que impactem diretamente os OKRs do squad. - Analisar dados de uso e fluxos de conversão para detectar atritos e oportunidades de melhoria na jornada do usuário. - Colaborar com PMs, Engenharia, Data, Marketing e Negócio de forma fluida e sem silos. - Iterar constantemente baseando-se em resultados quantitativos e feedback qualitativo. - Documentar o processo de design e assegurar entregáveis de alta qualidade para o time de IT, garantindo uma implementação fiel. - Contribuir para a evolução do Design System e promover consistência entre produtos. O que buscamos? - +5 anos de experiência como Product Designer em produtos digitais (web e/ou mobile). - Mentalidade "Data-Informed Design": capacidade para interpretar métricas e convertê-las em soluções de design. - Domínio de Figma (obrigatório) e experiência trabalhando com Design Systems. - Habilidade para iterar em alta velocidade sem perder de vista a consistência do sistema. - Capacidade para colaborar em ambientes multidisciplinares e comunicar ideias complexas de forma simples. - Experiência em Research: uso de ferramentas quantitativas (analytics) e qualitativas (entrevistas, testes de usabilidade). - Autonomia e proatividade: buscamos alguém que não só execute, mas que proponha experimentos, questione suposições e traga soluções. Nice to have: - Conhecimentos de IA aplicada ao design ou personalização de experiências. - Domínio de ferramentas de análise de dados ou mapas de calor (Mixpanel, Hotjar, Contentsquare, Amplitude). - Experiência em metodologias de Lean UX e ciclos rápidos de descobrimento. - Ter trabalhado em ambientes de alta experimentação (A/B testing, feature flags, etc.). Oferecemos autonomia, impacto real e um ambiente onde você pode criar, aprender e escalar. Integrar uma equipe que valoriza a diversidade e coloca as pessoas no centro. Viajar transforma você, trabalhar na Decolar também ✈️ ## About Despegar ## Company Overview - **One-liner**: Despegar is the leading online travel agency (OTA) in Latin America, offering flights, hotels, packages, and travel-related financial services through a technology-driven marketplace. - **Entity Type**: Private (owned by Prosus N.V., previously public on NYSE under ticker DESP until May 2025) - **Headquarters**: Buenos Aires, Argentina (registered office in British Virgin Islands) - **Founded**: 1999 - **Founders**: Roberto Souviron ## Core Business - **Primary industries**: Online travel agency, travel technology, fintech (payments/BNPL) - **Target customers**: B2C (travelers) and B2B/B2B2C (banks, airlines, retailers via white-label solutions) - **Mission/purpose**: “To connect all travel flawlessly, democratizing access to travel experiences for Latin Americans.” ## Products & Services - **Flight & Hotel Booking Platform**: Marketplace for 256+ airlines, 700K+ hotels, 766K+ vacation rentals, 13.5K+ activities, and 190+ car rental agencies – SaaS/marketplace. - **Travel Packages**: Bundled flights + hotels + activities for consumers – service. - **Fintech (Koin)**: Buy-now-pay-later (BNPL) and alternative payment methods for travel purchases – fintech service. - **B2B/Wholesale**: Technology supply and white-label travel solutions for partners – SaaS/API. - **SOFIA AI Assistant**: Generative AI travel assistant for customer support and booking – AI-powered service. ## Market Standing - **Valuation**: Acquired by Prosus in May 2025 for ~$1.7 billion ( $19.50 per share). - **Key Metric**: Annual revenue of $774.1 million (2024); Adj. EBITDA of $172 million (2024E); gross bookings of $5.6 billion (2024E). - **Notable Investors/Partners**: Prosus (parent, also owns iFood, OLX, Sympla), previously listed on NYSE (2017–2025). - **Growth Signals**: +10.3% headcount growth YoY (2,032 employees in 2026); expanded into 19 countries; launched AI assistant SOFIA; profitable with expanding margins; integrated Best Day, Viajes Falabella, ViajaNet, and Stays.net. ## Competitive Advantages - #1 brand in OTA awareness across Latin America – strong brand recognition in 20 countries. - Scale: 5.6 billion in gross bookings, pan-regional supply network, and local payment expertise. - Alternative payment & BNPL solutions (Koin) that unlock travel access in underbanked markets. - Proprietary AI (SOFIA) for customer service efficiency and personalization. - Part of Prosus ecosystem, providing capital and cross-selling opportunities. ## Strategic Focus - Deepening AI integration (SOFIA) to improve customer experience and operational efficiency. - Growing B2B white-label and wholesale technology business. - Expanding fintech capabilities (payments, credit) to drive conversion and ancillary revenue. - Consolidating regional brands (Best Day, Viajes Falabella, ViajaNet) under unified platform. - Leveraging Prosus network (iFood, OLX) for cross-promotion. ## Why Work Here - Culture rating: 4.0/5.0 on LinkedIn (850 reviews), with strong work-life balance (4.0) and culture (4.0). - Hybrid/remote policy likely varies by role; 14 offices across 10 countries (Buenos Aires, São Paulo, Mexico City, Miami, etc.). - Engineering team is large (535 technical staff, 11% of workforce) – strong focus on tech innovation (AI, payments, platform engineering). - Competitive compensation in local markets (e.g., Junior SWE ~ARS 394K/month, Engineering Manager ~ARS 3.78M/month). - Part of Prosus, a global tech investor, offering stability and international growth opportunities. - Career growth: many employees move to other top tech firms (Mercado Libre, Globant, PedidosYa). Active hiring: 117 open positions as of 2026. ## Sources 1. [Lever.co – Despegar Careers](https://jobs.lever.co/despegar) 2. [LinkedIn – Despegar Company Page](https://linkedin.com/company/despegar) 3. [Wikipedia – Despegar](https://en.wikipedia.org/wiki/Despegar) 4. [CB Insights – Despegar Profile](https://www.cbinsights.com/company/despegarcom) 5. [Prosus Investor Presentation – Acquisition of Despegar](https://www.prosus.com/~/media/Files/P/Prosus-CORP/investors/prosus-to-acquire-despegar-investor-presentation.pdf) ## Other roles at Despegar - [Agente de viajes en punto de venta](https://feeny.ai/job/agente-de-viajes-en-punto-de-venta-despegar-cancun-gyvtgwrtee5h) — Cancún, Mexico - [Agente de viajes - Ventas](https://feeny.ai/job/agente-de-viajes-ventas-despegar-monterrey-nm34pdd91g4c) — Monterrey, Mexico - [AGENTE DE VIAJES - VENTAS](https://feeny.ai/job/agente-de-viajes-ventas-despegar-monterrey-2eajpsfq8p3v) — Monterrey, Mexico - [Agente de Ventas Turisticas - Call Center](https://feeny.ai/job/agente-de-ventas-turisticas-call-center-despegar-cancun-z8an6cya2ahr) — Cancún, Mexico - [Marketing Performance Specialist SEO - Buenos Aires](https://feeny.ai/job/marketing-performance-specialist-seo-buenos-aires-despegar-buenos-aires-3g8rfgr0fqvv) — Buenos Aires, Argentina - [Customer Process Senior Analyst](https://feeny.ai/job/customer-process-senior-analyst-despegar-buenos-aires-d5vdd75288zx) — Buenos Aires, Argentina - [B2B Customer Insights Specialist](https://feeny.ai/job/b2b-customer-insights-specialist-despegar-buenos-aires-zenq29emp60c) — Buenos Aires, Argentina - [Sr Supply Development Analyst - Montevideo](https://feeny.ai/job/sr-supply-development-analyst-montevideo-despegar-montevideo-aj54hs8tg5nc) — Montevideo, Uruguay - [Legal Analyst](https://feeny.ai/job/legal-analyst-despegar-bogota-jbz85rbhrqap) — Bogotá, Colombia - [Market Associate II](https://feeny.ai/job/market-associate-ii-despegar-cancun-1z7rxqzrwp21) — Cancún, Mexico