--- title: 'Product Designer at Despegar' canonical: 'https://feeny.ai/job/product-designer-despegar-alphaville-4vnhyr2254qw' type: 'job' last_seen: '2026-10-25' --- # Product Designer at Despegar - **Company:** Despegar - **Location:** Alphaville, Brazil - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-10-25 - **Apply:** https://jobs.lever.co/despegar/1d8c3248-4038-4a8f-8b33-f91ff44e7287 ## Job description Somos Decolar, parte do ecossistema Prosus, e há mais de 25 anos revolucionamos a forma de viajar na América Latina ✈️. Construímos tecnologia que transforma experiências e conecta milhões de pessoas aos seus sonhos de viagem. Buscamos talentos que pensem em 10x, ajam com autonomia e gerem impacto real. Se você é apaixonado por inovar, aprender rápido e construir em equipe, este lugar é para você. Quais serão os principais desafios do cargo? - Projetar experiências centradas no funil superior, focadas na aquisição, ativação e retenção de usuários. - Traduzir estratégias de Growth em interfaces intuitivas e inovadoras. - Trabalhar em um ambiente de experimentação contínua, projetando MVPs e testes A/B para validar hipóteses rapidamente. - Gerar propostas a partir de insights de comportamento que gerem impacto nos OKRs da tribo. - Analisar dados de uso e fluxos de conversão para detectar atritos e oportunidades de melhoria na jornada do usuário. - Colaborar com diferentes stakeholders. - Iterar constantemente sobre o produto baseando-se em resultados quantitativos e feedback qualitativo. - Documentar o processo de design e assegurar entregáveis de alta qualidade para o time de IT, garantindo uma implementação fiel. O que buscamos? - +5 anos de experiência como Product Designer em produtos digitais, preferencialmente com exposição a equipes de Growth ou Ecommerce. - Nível avançado de espanhol. - Mentalidade de "Data-Informed Design": capacidade para interpretar métricas e convertê-las em soluções de design. - Conhecimentos de IA aplicada ao design ou à personalização de experiências. - Experiência trabalhando com ferramentas de design (Figma é obrigatório). - Habilidade para iterar em alta velocidade sem perder de vista a consistência do sistema de design. - Capacidade para colaborar em ambientes multidisciplinares e comunicar ideias complexas de forma simples. - Experiência em Research: uso de ferramentas quantitativas e qualitativas. - Autonomia e proatividade: buscamos alguém que não só execute, mas que proponha experimentos e linhas de exploração dentro do squad designado. Nice to have: - Domínio de ferramentas de análise de dados ou mapas de calor (ex. Mixpanel, Hotjar, Contentsquare). - Experiência em metodologias de Lean UX e ciclos rápidos de descobrimento. O que oferecemos? Autonomia real para tomar decisões e impactar desde o dia 1 Cultura de aprendizado contínuo: falhamos rápido, aprendemos e escalamos Time diverso, colaborativo e sem silos Oportunidades de crescimento em um ecossistema global (Prosus) Valorizamos o ownership, a inovação e colocar as pessoas no centro. Viajar transforma você, trabalhar na Decolar também ✈️ #Decolar #EquipeD #TalentoDecolar ## About Despegar ## Company Overview - **One-liner**: Despegar is the leading online travel agency (OTA) in Latin America, offering flights, hotels, packages, and travel-related financial services through a technology-driven marketplace. - **Entity Type**: Private (owned by Prosus N.V., previously public on NYSE under ticker DESP until May 2025) - **Headquarters**: Buenos Aires, Argentina (registered office in British Virgin Islands) - **Founded**: 1999 - **Founders**: Roberto Souviron ## Core Business - **Primary industries**: Online travel agency, travel technology, fintech (payments/BNPL) - **Target customers**: B2C (travelers) and B2B/B2B2C (banks, airlines, retailers via white-label solutions) - **Mission/purpose**: “To connect all travel flawlessly, democratizing access to travel experiences for Latin Americans.” ## Products & Services - **Flight & Hotel Booking Platform**: Marketplace for 256+ airlines, 700K+ hotels, 766K+ vacation rentals, 13.5K+ activities, and 190+ car rental agencies – SaaS/marketplace. - **Travel Packages**: Bundled flights + hotels + activities for consumers – service. - **Fintech (Koin)**: Buy-now-pay-later (BNPL) and alternative payment methods for travel purchases – fintech service. - **B2B/Wholesale**: Technology supply and white-label travel solutions for partners – SaaS/API. - **SOFIA AI Assistant**: Generative AI travel assistant for customer support and booking – AI-powered service. ## Market Standing - **Valuation**: Acquired by Prosus in May 2025 for ~$1.7 billion ( $19.50 per share). - **Key Metric**: Annual revenue of $774.1 million (2024); Adj. EBITDA of $172 million (2024E); gross bookings of $5.6 billion (2024E). - **Notable Investors/Partners**: Prosus (parent, also owns iFood, OLX, Sympla), previously listed on NYSE (2017–2025). - **Growth Signals**: +10.3% headcount growth YoY (2,032 employees in 2026); expanded into 19 countries; launched AI assistant SOFIA; profitable with expanding margins; integrated Best Day, Viajes Falabella, ViajaNet, and Stays.net. ## Competitive Advantages - #1 brand in OTA awareness across Latin America – strong brand recognition in 20 countries. - Scale: 5.6 billion in gross bookings, pan-regional supply network, and local payment expertise. - Alternative payment & BNPL solutions (Koin) that unlock travel access in underbanked markets. - Proprietary AI (SOFIA) for customer service efficiency and personalization. - Part of Prosus ecosystem, providing capital and cross-selling opportunities. ## Strategic Focus - Deepening AI integration (SOFIA) to improve customer experience and operational efficiency. - Growing B2B white-label and wholesale technology business. - Expanding fintech capabilities (payments, credit) to drive conversion and ancillary revenue. - Consolidating regional brands (Best Day, Viajes Falabella, ViajaNet) under unified platform. - Leveraging Prosus network (iFood, OLX) for cross-promotion. ## Why Work Here - Culture rating: 4.0/5.0 on LinkedIn (850 reviews), with strong work-life balance (4.0) and culture (4.0). - Hybrid/remote policy likely varies by role; 14 offices across 10 countries (Buenos Aires, São Paulo, Mexico City, Miami, etc.). - Engineering team is large (535 technical staff, 11% of workforce) – strong focus on tech innovation (AI, payments, platform engineering). - Competitive compensation in local markets (e.g., Junior SWE ~ARS 394K/month, Engineering Manager ~ARS 3.78M/month). - Part of Prosus, a global tech investor, offering stability and international growth opportunities. - Career growth: many employees move to other top tech firms (Mercado Libre, Globant, PedidosYa). Active hiring: 117 open positions as of 2026. ## Sources 1. [Lever.co – Despegar Careers](https://jobs.lever.co/despegar) 2. [LinkedIn – Despegar Company Page](https://linkedin.com/company/despegar) 3. [Wikipedia – Despegar](https://en.wikipedia.org/wiki/Despegar) 4. [CB Insights – Despegar Profile](https://www.cbinsights.com/company/despegarcom) 5. [Prosus Investor Presentation – Acquisition of Despegar](https://www.prosus.com/~/media/Files/P/Prosus-CORP/investors/prosus-to-acquire-despegar-investor-presentation.pdf) ## Other roles at Despegar - [Commercial Support & Travel Services Assistant | CANCUN](https://feeny.ai/job/commercial-support-travel-services-assistant-cancun-despegar-cancun-xmnwt3a905v0) — Cancún, Mexico - [Partner Operations Analyst — Cancún](https://feeny.ai/job/partner-operations-analyst-cancun-despegar-cancun-benvz27y3d76) — Cancún, Mexico - [Sr Key Account Executive - Argentina](https://feeny.ai/job/sr-key-account-executive-argentina-despegar-argentina-w617h2a654vh) — Argentina - [Market Associate](https://feeny.ai/job/market-associate-despegar-tuxtla-gutierrez-r5vwc69thw72) — Tuxtla Gutierrez, Mexico - [Market Manager](https://feeny.ai/job/market-manager-despegar-monterrey-h7ykypkd9z94) — Monterrey, Mexico - [AGENTE DE VIAJES - PLAZA FASHION DRIVE](https://feeny.ai/job/agente-de-viajes-plaza-fashion-drive-despegar-san-pedro-garza-garcia-2xv9p7zhwt8m) — San Pedro Garza García, Mexico - [AGENTE DE VIAJES - PLAZA FASHION DRIVE](https://feeny.ai/job/agente-de-viajes-plaza-fashion-drive-despegar-monterrey-1kdxqffvmkwk) — Monterrey, Mexico - [AGENTE DE VIAJES - PLAZA LAS AMERICAS CANCUN](https://feeny.ai/job/agente-de-viajes-plaza-las-americas-cancun-despegar-cancun-c60w0awdgg4d) — Cancún, Mexico - [Sr Market Manager Global Partners - Specialist](https://feeny.ai/job/sr-market-manager-global-partners-specialist-despegar-cancun-tjcn1nfrz51s) — Cancún, Mexico - [AGENTE DE VIAJES - PLAZA CENTRO SANTA FE](https://feeny.ai/job/agente-de-viajes-plaza-centro-santa-fe-despegar-mexico-city-x4f64evgsaqs) — Mexico City, Mexico