---
title: 'Product Designer at Elyos'
canonical: 'https://feeny.ai/job/product-designer-elyos-london-mafwfp25m6q2'
type: 'job'
last_seen: '2026-09-08'
---

# Product Designer at Elyos

- **Company:** Elyos
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/elyos/ffb587c8-1978-47ca-9f28-02f5d40f6861

## Job description

## About Elyos AI

We’re building the next generation of customer service with AI Agents. Our agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate the CRM in the same way a human would.

We founded Elyos in June 2023 and took part in the Y Combinator S23 batch. Our founders spent four months in San Francisco living and breathing AI. Since then, we’ve been growing revenue ~30% month on month and shipping fast. It’s been wild so far - and we’re just getting started. We recently raised a $13m series A to turbocharge our growth.

The product has grown faster than any one of us can hold in our head - agent configuration, calls, email, campaigns, scheduling - and design has been shared out across whoever happened to be building the feature. It needs an owner. Someone to give it one language, and enough depth that it holds up when hundreds of customers use it in ways we didn't plan for.

There are two sides to it. How the agents behave, on the phone and in the inbox and over chat. And the product behind them, where a trade business sets up what its agents do and checks what they did.

You'd be our first designer, working directly with the two CEOs, the CTO and with engineers to build what you design.

The work, roughly in order:

- How our customers work alongside their agents. Watching a call, correcting the agent, deciding what it can and can't do, trusting it a bit more next time. Nobody has good patterns for this yet.
- One design language. Type, colour, icons, components, written down and held to.
- Joining the product up. Onboarding, creating an agent, setting up on-call, reviewing what it books - separate islands today, and you'd be central to fixing it.

You'll spend real time with customers. They run vans, not product teams, and they'll tell you exactly what's wrong. Their current software was designed in the 2000s and has been cobbled together ever since. Nobody has seriously designed for this industry. There's nothing to inherit and nothing to copy, so the patterns would be yours to set. And they're the best users you could ask for: they've never had good software, so they know within a day whether something works.

We're looking for someone who's designed something genuinely complicated. Dense screens, real operational workflows, software people sit in all day. You prototype fast, you're fluent with AI tools, and you won't be the one shipping the React unless you want to be. You'll need opinions and the willingness to push them.

Brand and the marketing site sit elsewhere. This is the product.

## PERKS & BENEFITS

- 💸 Competitive salary & equity - we are building together, we win together
- 📚 AI-focused learning & development - stay ahead of the curve.
- ✈️ Team socials & annual offsites - cool destinations included(last year we went to Greece!).
- 🏥 Private healthcare - because your well-being matters.

## About Elyos

## Company Overview
- **One-liner**: Elyos AI builds fully autonomous AI customer service agents specifically designed for trades and field services businesses.
- **Entity Type**: Private (Series A)
- **Headquarters**: London, United Kingdom
- **Founded**: 2023
- **Founders**: Adrian Johnston (Co-CEO), Panos Stravopodis (Founder & CTO), Philippa Brown (Co-Founder)

## Core Business
- **Primary industry**: Artificial Intelligence / Field Service Software
- **Target customers**: B2B — trades businesses (plumbers, electricians, HVAC, fire & security, facilities managers) and field service operators
- **Mission or purpose**: To bring AI to the trades and field services, ensuring every call is answered, every job is captured, and both customers and operators have a better experience.

## Products & Services
- **AI Sales Executive**: A trained AI sales agent that handles inbound leads, books jobs, and chases quotes to keep the pipeline warm.
- **Scheduling AI Assistant**: Automates job scheduling optimized for engineer location, skillset, and customer preference.
- **Appointment Reminder AI Agent**: Reduces no-access rates with daily reminders to customers.
- **Daytime AI Agent**: A fully autonomous customer service rep that answers calls, manages emails, and books jobs during business hours.
- **Out-of-hours AI Agent**: Covers phone lines 24/7, handling after-hours calls and dispatching engineers.
- **Field Engineer AI Assistant**: Automates end-of-day paperwork and admin for field engineers.
- **Customer Insights Platform**: AI-powered analytics to understand customers better and improve service.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of **$16.6M** (as of Series A in 2026)
- **Notable Investors/Partners**: Blackbird Ventures (led Series A), Y Combinator (Summer 2023 batch), Pi Labs
- **Growth Signals**: 
  - Rapid adoption across the UK and beyond since founding in 2023
  - Handling thousands of calls daily with fully autonomous AI Agents
  - Expanding internationally in 2026 (Belgium and Singapore presence)
  - Customer Amax (London fire & security) reports 30% of technical calls handled with no human intervention
  - Team size of 22 employees

## Competitive Advantages
- **Deep domain expertise**: Founders have nearly a decade of experience in field services (Pip Brown ran operations for 1,000+ engineers at OVO Energy; Panos Stravopodis built the operating system for those engineers; Adrian Johnston optimized call centers at BCG).
- **Fully autonomous, not just chatbots**: AI agents behave like effective front-office staff — deeply integrated with trades CRMs, always available, and trained on the realities of trade businesses.
- **Vertical-specific AI**: Built specifically for trades and field services, not generic AI — leading to higher booking rates, faster response times, and lower operational overhead.
- **Y Combinator backing**: Part of the prestigious Summer 2023 batch.

## Strategic Focus
- **Expanding engineering, operations, and go-to-market teams** (actively hiring)
- **Deepening integrations** with leading field-service Job Management Systems
- **Launching new AI agent capabilities** across voice, email, and messaging
- **International expansion** in 2026 (already has presence in Belgium and Singapore)

## Why Work Here
- **Culture**: A fast-moving, mission-driven startup backed by Y Combinator, building AI that runs real-world businesses. The team is small (22 people) and highly collaborative.
- **Remote/Hybrid Policy**: Not explicitly stated, but headquarters is in London with team members in Belgium and Singapore, suggesting flexible/remote-friendly operations.
- **Notable Perks**: 
  - Founding team experience from OVO Energy, Bulb, Funding Circle, Bynder, and BCG
  - Opportunity to work on cutting-edge AI in a massive, real-world industry
  - Open roles include Founding Software Engineer (£150K - £250K GBP), Founding Account Executive, Founding Solutions Engineer, and Founding Customer Success
- **Engineering Culture**: Led by Panos Stravopodis, a CTO with 15+ years of experience leading engineering teams (VP of Engineering at Bulb/Zoa with 150+ person team). They are building the first fully autonomous AI Customer Service Reps for trades.

## Sources
1. [elyos.ai](https://elyos.ai/)
2. [elyos.ai - Blog](https://elyos.ai/blog/elyos-ai-raises-a-13m-series-a-to-build-ai-agents-trades)
3. [Y Combinator - Elyos AI](https://www.ycombinator.com/companies/elyos-ai)
4. [LinkedIn - Elyos AI](https://uk.linkedin.com/company/elyosai)
5. [Careers Page](https://jobs.ashbyhq.com/elyos)

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