--- title: 'Product Designer at Kyivstar' canonical: 'https://feeny.ai/job/product-designer-kyivstar-all-sxt8d9rfz5ny' type: 'job' last_seen: '2026-10-13' --- # Product Designer at Kyivstar - **Company:** Kyivstar - **Location:** All - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-10-13 - **Apply:** https://jobs.lever.co/kyivstar/332b505f-f0b7-421f-bbac-8d0bfd342217 ## Job description Kyivstar.Tech is looking for a Product Designer to join our B2B product team working on a web platform for business customers that use satellite connectivity services and connected network equipment. This role is not only about designing screens. We are looking for a strong product-minded designer who can work in discovery, frame problems, challenge assumptions, build scalable UX concepts, and help the team turn complex technical and business processes into clear, flexible, and technically viable product solutions. You will work in a cross-functional environment side-by-side with Product Owners, Business Analysts, Engineers, QA, and other stakeholders. The product will serve B2B customers with different company sizes, user roles, device fleets, billing models, service plans, operational workflows, and technical scenarios. We need someone who can think beyond a single client request and design solutions that can scale across multiple companies, domains, and use cases. ## About us Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators. Our mission is to transform lives in Ukraine and beyond by creating innovative technological solutions that unleash the potential of businesses while meeting the evolving needs of users. With over 700 specialists working across diverse domains — from mobile and web solutions to the design, development, support, and maintenance of high-performance systems — we are committed to driving meaningful change. We embrace an entrepreneurial culture that fosters continuous growth, challenges conventional thinking, and inspires the creation of transformative products. ## What you will do - Act as a product designer within a cross-functional full-stack product team, contributing to team-level outcomes and shared KPIs - Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts, validation, and delivery - Translate complex B2B service, device management, connectivity, billing, and operational processes into scalable UX solutions for a web customer platform - Design interfaces for dashboards, device lists, device detail pages, traffic usage reports, service status monitoring, subscription management, billing, payments, and support-related workflows - Create UX flows that help business customers understand which devices are connected, whether they are active or inactive, how much traffic they consume, what speeds they deliver, and what costs are associated with their usage - Design experiences for adding new devices, connecting them to existing services or equipment, managing service plans, changing subscriptions, and tracking the status of requests - Think beyond a single use case or client request and design solutions that can work across different companies, industries, fleet sizes, service models, and operational scenarios - Build abstractions from specific business cases and turn them into reusable, flexible product patterns for device management, monitoring, analytics, billing, and service administration - Challenge requirements and product assumptions by asking “what if” questions: what happens if a client has 5 devices, 500 devices, several locations, different user roles, multiple subscriptions, usage limits, billing periods, or service states? - Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs, business logic, technical constraints, and friction points - Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback - Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, data availability,frontend limitations, monitoring logic, billing logic, and system dependencies - Prepare clear design documentation that helps engineers understand not only how the interface should look, but ## why it should work this way - Apply existing design system components and patterns; contribute to the growth of Kyivstar’s corporate design system when existing solutions are insufficient - Use product analytics and qualitative feedback to evaluate the impact of design decisions and improve usability, efficiency, transparency, and scalability - Provide design QA during implementation to ensure that delivery matches both visual quality and product intent - Optionally use AI-based tools, prototyping tools, low-code/no-code, or vibe-coding approaches to explore ideas, structure tasks, validate assumptions, or speed up design workflows ## Qualifications and experience needed - Product design experience: 4+ years as a Product Designer, UX Designer, or similar role, preferably in SaaS, B2B, B2B2C, telecom, connectivity services, IoT, network management, billing platforms, CRM, support tools, or complex operational products - Discovery maturity: ability to work with ambiguous problems, frame tasks, identify constraints, form hypotheses, and shape product direction before moving into UI execution - Systems thinking: ability to see a product as a system of roles, workflows, scenarios, permissions, configurations, devices, subscriptions, usage data, service states, billing rules, and business logic — not just as a set of screens - Conceptual thinking: ability to move from a specific client request to a more abstract, scalable solution, and then translate it back into a concrete interface - Complex interface design: strong experience designing admin panels, dashboards, tables, multi-step flows, configuration interfaces, role-based experiences, analytics views, billing flows, or workflow-heavy products B2B / SaaS mindset: understanding of how products work for different companies, teams, roles, and business processes; ability to design for more than one customer context - Data-heavy UX: ability to design clear interfaces for device statuses, usage metrics, traffic consumption, speed indicators, billing periods, payment amounts, service limits, alerts, and operational events - Technical understanding: solid understanding of how frontend development works, including responsive layouts, components, constraints, data states, empty states, loading states, error states, and modern web interface logic; basic knowledge of HTML/CSS concepts such as flexbox is a plus - Collaboration with engineers: ability to discuss trade-offs, implementation complexity, technical limitations, API constraints, data availability, and product feasibility with developers - Research and analytics: experience with qualitative and quantitative methods, including user interviews, usability testing, workflow analysis, product analytics, and feedback synthesis - Argumentation: ability to clearly explain and defend design decisions, compare alternatives, describe consequences, and show why a particular solution is appropriate - Critical thinking: ability to challenge requirements, avoid jumping to the first obvious solution, and consider edge cases, future scaling, and long-term product impact - Design systems: hands-on experience using and extending component libraries; familiarity with structured design systems and Figma libraries - Tools: strong proficiency in Figma and prototyping tools; ability to present design work clearly to stakeholders and developers - Communication: strong collaboration skills, comfort working in Agile/Scrum teams, and ability to communicate clearly in Ukrainian and English ## Nice to have - Experience with telecom, connectivity, satellite internet, IoT, network monitoring, device management, enterprise service platforms, billing systems, or customer self-service portals - Experience with CRM, customer support, contact center, communication, telecom, or enterprise workflow products - Experience in modern SaaS startups or product companies where designers had broad ownership and direct influence on product decisions - Experience designing products with dashboards, usage analytics, alerts, service status monitoring, payments, subscriptions, or operational reporting - Experience with AI-powered SaaS products or AI-based product workflows - Previous frontend, business analysis, product management, or technical background - Experience with low-code/no-code tools, vibe coding, AI prototyping, or prompt-based workflows - Understanding of AI tools beyond surface-level usage: ability to use them critically, structure tasks well, and recognize their limitations - Experience designing products with integrations, APIs, automation flows, complex permissions, multi-role user models, or high-volume operational data You may be a good fit if you - Do not wait for a perfect task description — you help shape the task yourself - Ask strong “what if” questions before jumping into UI - Can think about how one feature will work for different companies, different device fleets, different service plans, and different business processes - Are comfortable working with uncertainty, incomplete context, technical dependencies, and complex constraints - Can challenge product and technical stakeholders constructively - Care about both product value and implementation feasibility - Think in systems, patterns, scenarios, data states, operational workflows, and long-term scalability - Can explain not only what should be designed, but why it should work this way - Are interested in creating tools that help business customers manage connectivity services transparently, efficiently, and independently This role may not be the best fit if you - Prefer working only with fully prepared requirements and detailed specifications - Focus mostly on visual UI execution without deeper product or UX ownership - Avoid technical discussions with engineers - Design only for the immediate task without considering future scalability - Are uncomfortable challenging assumptions or defending your decisions - Prefer narrow delivery tasks over Discovery, problem framing, and system-level thinking - Are not comfortable working with data-heavy interfaces, technical product logic, service states, or operational scenarios ## What we offer - Office or remote — it’s up to you. - Remote onboarding - Performance bonuses for everyone: annual or quarterly, depending on the role - Learning opportunities through the company’s library, internal resources, and partner programs - Health and life insurance - Wellbeing program and corporate psychologist - Reimbursement of expenses for Kyivstar mobile communication ## About Kyivstar ## Company Overview - **One-liner**: Kyivstar is the largest electronic communications operator in Ukraine, providing mobile, fixed internet, digital TV, and enterprise digital solutions (Big Data, IoT, cybersecurity, cloud) to over 23 million subscribers. - **Entity Type**: Private (wholly owned subsidiary of publicly traded international telecom group VEON Ltd., NASDAQ: VEON) - **Headquarters**: Kyiv, Ukraine - **Founded**: 1994 (first call made on December 9, 1997) - **Founders**: Not publicly available (founded as a joint venture; current structure is a subsidiary of VEON) ## Core Business - **Primary Industries**: Telecommunications, Digital Services (Big Data, IoT, Cloud, Cybersecurity) - **Target Customers**: B2C (23.3 million mobile subscribers, 1.1 million home internet users), B2B (enterprise digital solutions for businesses and public sector), SMB - **Mission**: "We protect Ukraine and provide assistance to people." ## Products & Services - **Mobile Services**: 4G connectivity, voice, SMS, and data plans via the largest network infrastructure in Ukraine (over 70,700 base stations). - **Fixed Internet**: FTTB and GPON technology, serving more than 1.1 million home internet subscribers with a fiber-optic network spanning 44,000+ km. - **Kyivstar TV**: OTT TV platform offering 430+ channels and a video library with 20,000+ movies and shows. - **Big Data**: Analytics solutions for audience insights, location intelligence, and personalized marketing. - **Data Platform**: Data consolidation, analysis, and visualization tools (e.g., Power BI, predictive analytics). - **Cybersecurity**: Network and cloud security solutions delivered in partnership with Fortinet, Barracuda, and Commvault. - **IoT**: Industrial IoT for automation, logistics, security, and smart services in healthcare, manufacturing, agriculture, and utilities. - **Cloud Solutions**: Digital solutions for business process optimization, cost reduction, and flexible work. ## Market Standing - **Valuation/Market Cap**: Not disclosed separately (parent VEON Ltd. has a market cap of approximately $X.XB – not publicly stated in provided data) - **Key Metric (Revenue)**: USD 297 million for the quarter ended September 30, 2025 (Q3 FY2025 per SEC Form 6-K) – Operating income: -$48M, Net income: -$89M - **Notable Investors/Partners**: Sole shareholder is VEON Ltd., whose shareholders include major investment funds such as Exor NV, Shah Capital, Prosperity Capital, and Kopernik Global Investors. No majority shareholder. - **Growth Signals**: - Plans to invest $1 billion in network development between 2023 and 2027. - Largest taxpayer in Ukrainian telecom – over UAH 90 billion contributed to state budget. - First operator in Ukraine to fully upgrade switching network for high-speed mobile data. - Actively rolling out GPON technology for fixed broadband. ## Competitive Advantages - **Largest telecom infrastructure** in Ukraine – 70,700+ base stations and 44,000+ km of fiber-optic backbone. - **Market leadership** – #1 mobile operator by subscriber base (23.3 million) and largest fixed internet provider. - **Broad digital portfolio** – offers not just connectivity but also Big Data, IoT, cloud, and cybersecurity, creating stickiness with enterprise clients. - **Strong brand reputation** – recognized as a top employer and the highest-reputation telecom company in Ukraine. - **Financial backing** – backed by publicly listed VEON Ltd., enabling long-term capital expenditure. ## Strategic Focus - **Network expansion** – Investing $1B (2023–2027) to modernize and expand mobile (4G) and fixed (GPON) networks. - **Digital transformation** – Growing B2B offerings in Big Data, IoT, cloud, and cybersecurity. - **Support for resilience** – Continuously maintaining service during wartime and contributing to national digital infrastructure restoration. - **Social responsibility** – Programs for veteran reintegration, humanitarian aid, and inclusive employment. ## Why Work Here - **Culture**: Rated 4.5/5 on employer review platforms; emphasizes Diversity, Equity & Inclusion (DE&I); supports veteran and military families through "4.5.0. Home at Last" program. - **Work Format**: Hybrid (since 2021) with ~80% working primarily from home; ability to work abroad for safety; all offices equipped with shelters and working spaces. - **Employee Benefits**: Flexible schedule, social benefits, mental and emotional support programs, career development opportunities. - **Team**: Over 4,000 employees; average tenure of 7.5 years; over 70 open positions at any time. - **Commitment to Ukraine**: Strong mission focus on protecting the country and helping people; one of the top 20 national taxpayers. ## Sources 1. [kyivstar.ua](https://kyivstar.ua/business/about/kyivstar-eng) – Official business description (English) 2. [kyivstar.ua](https://kyivstar.ua/about/kyivstar-today-eng) – Company overview and key statistics 3. [kyivstar.ua](https://kyivstar.ua/about/career) – Careers page with culture and benefits 4. [linkedin.com](https://linkedin.com/company/kyivstar) – Employer rating, financial data (Q3 FY2025), open positions 5. 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