---
title: 'Product Designer at marshmallow'
canonical: 'https://feeny.ai/job/product-designer-marshmallow-london-jxvfkvsw24bx'
type: 'job'
last_seen: '2026-11-07'
---

# Product Designer at marshmallow

- **Company:** marshmallow
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/marshmallow/0aef1ce7-b6f1-409e-8656-5fd177eded62

## Job description

We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

London (hybrid, 3 days in office) We are not able to offer visa sponsorship for this position.

Marshmallow makes insurance work for everyone, including people the industry has overlooked. Your difference makes the difference, and we design for it. We’re looking for a Product Designer to join our Telematics team. Telematics is a key part of Marshmallow’s future that sits within Acquisition and how we grow our user base. In a nutshell, you’ll help more people get onboarded into Marshmallow by reducing friction in our sign up and activation flow. Longer term, you’ll be part of the team that build customer stickiness by working out how to reward and engage customers for being good drivers. You’ll work with a team that will back you up, and you’ll own problems from day one.

## What you’ll be doing

- Starting with the problem. You’ll shape what we’re solving by doing research with customers, spotting patterns, and turning what you hear into clear themes and needs the team can act on.
- Designing the whole journey. Wireframes, prototypes, flow to polished screens. You’ll be translating complex concepts into clear, benefit-led experiences. You’ll be thinking about the content on the screen and edge cases too. It’s primarily customer facing, web and app but if your work touches our internal tools, you’ll be thinking about that too.
- Letting data point the way. You’ll use funnel and analytics data to find where customers get stuck and where we could be causing harm. Then you’ll work with your team to fix it.
- Building with engineers. You’ll work alongside them from the first idea to what’s shipped. Clear specs and smooth handoffs. If a design tweak is quicker to ship yourself, you can raise the PR.
- Working in a cross-functional team. Product managers, engineers, operations, data and other designers. You’ll continuously challenge and learn from each other.
- Bringing stakeholders with you. Acquisition gets a lot of attention here. You’ll form your own opinions, explain your thinking, and keep people in the loop. You won’t be doing it alone, and we’ll help you build the skill.
- Looking after the design system. Contribute to it, keep things consistent with our brand, and flag anything that doesn’t fit so we can sort it.
- Using AI every day. For research, analysis and production. Try tools, keep what works, and share it with the team.

You should apply if

- You have a commercial instinct. You have good gut instinct on what makes a product work and a portfolio that backs up what you’ve shipped having good business impact.
- You have a proactive mind-set. You look to make continuous improvement to the products that you are working on. You find issues and features, write up tickets and ship them when they’re ready.
- You are actively using AI. You’ve used AI to optimise your workflow and create efficiency gains whether that’s building prototypes, shipping to production, analysing data or conducting research.
- You prefer to ship quickly and learn. We like to move quickly and learn from real data. This means being able to spot when good is good enough and iterating.
- You have 2+ years experience working somewhere fast moving (startup, fintech, scale-up etc).

## Perks of the job

- Bonus scheme designed to reward high performance
- Private medical insurance with Vitality, mental health support with Oliva
- Personal learning budget and 2 dedicated L&D days a year
- Monthly flexible benefits budget to spend as you choose
- 25 days holiday plus bank holidays
- 4 weeks Work From Anywhere per year

Our process

- Initial call with a member from our Talent Team (30 mins)
- Past Experience interview with Hiring Manager (60 mins)
- Onsite Case Study session with a couple of the team (90 mins)
- Culture interview (60 mins)

Diversity of thought We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.

## About marshmallow

## Company Overview
- **One-liner**: Marshmallow is a fintech company that uses proprietary technology to offer fairer car insurance and other financial services to newcomers in the UK.
- **Entity Type**: Private (Series C, Unicorn status)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2017
- **Founders**: Alexander Kent-Braham and Oliver Kent-Braham

## Core Business
- **Primary industry/industries**: Fintech, Insurance (Car, Home), Consumer Finance
- **Target customers**: B2C – primarily newcomers to the UK who are underserved by traditional insurers
- **Mission or purpose statement**: "To make migration easy" by providing fair access to financial services for people who move countries.

## Products & Services
- **Car Insurance**: A data-driven car insurance product that prices based on a driver's global history, not just UK experience, offering fairer rates to newcomers. (Service)
- **Home Insurance**: An extension of their insurance offering, providing coverage for renters and homeowners. (Service)
- **Car Finance**: A lending product for car purchases, expanding their financial services ecosystem. (Service)

## Market Standing
- **Valuation/Market Cap**: Unicorn status (valuation over $1B) as of 2021; latest Series C in April 2025 at a valuation not publicly disclosed.
- **Key Metric**: Total funding of ~$228.8M (USD) across 8 rounds. Annual revenue estimated at $28.8M (USD).
- **Notable Investors/Partners**: Portage Ventures (lead, Series C), Passion Capital, Investec, SCOR, BlackRock, Columbia Lake Partners, Triple Point Ventures.
- **Growth Signals**: Turned profitable; doubled profit since 2023; 27% employee growth in 12 months; 50% female employees; expanded from car insurance into home insurance and car finance; 700+ employees; operates in 19 countries.

## Competitive Advantages
- **Proprietary Data & Pricing Models**: Uses its own technology to price risk based on a driver's global history, not just UK data, allowing it to serve a large, underserved market of newcomers that traditional insurers ignore or overcharge.
- **Mission-Driven Niche**: Focused exclusively on making migration easier, creating a strong brand and customer loyalty among a specific, growing demographic.
- **Full-Stack Fintech**: Has built its own technology stack from the ground up, giving it control over pricing, fraud detection, and customer experience, and enabling rapid expansion into new products (home insurance, car finance).

## Strategic Focus
- **Product Expansion**: Scaling beyond car insurance into home insurance and car finance, with a long-term goal of becoming a leading global financial services provider for migrants.
- **Geographic Growth**: Expanding its customer base and operational footprint, with offices in London and Budapest and employees across 19 countries.
- **Technology & Data**: Continuing to invest in proprietary data science and pricing models to maintain its competitive edge and enter new markets.

## Why Work Here
- **Culture & Values**: Described as low-ego, high-performance, and collaborative. Values include "autonomy and ownership," "relentless improvement," and "maximising impact, fast." Emphasis on collective success over self-interest.
- **Growth & Impact**: A fast-paced, high-growth environment (unicorn status, profitable, 27% employee growth in 12 months) with opportunities for significant ownership and career acceleration.
- **Flexible Working**: Flexible working policy; offices in London (The Featherstone Building, 66 City Road) and Budapest designed for collaboration.
- **Benefits**: Private healthcare (Vitality), mental health support (Oliva), cycle-to-work scheme, competitive bonus scheme, flexible benefits budget (Ben Mastercard), learning & training budgets, company socials, and 2 personal development days per year.
- **Engineering Culture**: Described as low-ego, high-performance, and collaborative. Teams have autonomy and ownership over their roadmaps. Focus on data science and proprietary tech.

## Sources
1. [marshmallow.com](https://www.marshmallow.com/jobs)
2. [marshmallow.com](https://www.marshmallow.com/our-story)
3. [linkedin.com](https://uk.linkedin.com/company/marshmallowltd)
4. [cbinsights.com](https://www.cbinsights.com/company/marshmallow-financial-services)
5. [otta.com](https://app.otta.com/companies/Marshmallow)

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