---
title: 'Product Designer at Outset'
canonical: 'https://feeny.ai/job/product-designer-outset-san-francisco-2hcx36egc9yy'
type: 'job'
last_seen: '2026-09-07'
---

# Product Designer at Outset

- **Company:** Outset
- **Location:** San Francisco, CA
- **Compensation:** $170k–$220k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/outset/731d6783-7b2b-4d6a-bffd-ba7a5b51de44

## Job description

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises.

We're looking for a Product Designer with excellent craft and strong technical range, someone who can shape intuitive, elegant experiences that feel like magic while also being fluent in the AI-assisted coding and prototyping workflows that are becoming core to modern design practice.

You're excited to own problems end-to-end in a fast, AI-native product team, working closely with our Founding Designer and the rest of product and engineering to design generative product experiences that are as functional as they are beautiful - often owning the full arc from the kernel of an idea to a working, coded prototype.

## Responsibilities

- Partner with Design, Product and Engineering to craft experiences that drive business impact.
- Create wireframes, prototypes, and high-fidelity visuals for new and existing features — and build functional, front-to-back prototypes in code when that's the fastest path to a real answer.
- Use AI coding tools (Claude Code, Cursor, or similar) as a core part of your design process — not an occasional accelerant, but the way you move from idea to working software.
- Push full-stack code (HTML/CSS/JS, Python or similar) confidently enough to prototype, iterate, and occasionally ship to production.
- Operate comfortably in a real dev environment: git workflows, local setup, reading PRs, and collaborating closely with engineers.
- Conduct user research and usability testing to ensure designs are user-centered and data-informed.
- Contribute to a consistent, accessible design system.
- Work from our San Francisco office at least 4 days per week, collaborating in person with design, product, and engineering.

## Qualifications

- Experience designing digital products (or equivalent depth of experience), ideally in startup or SaaS environments where you've owned significant product surfaces.
- Exceptional design taste and strong point of view on craft — a portfolio that demonstrates real UX and visual design judgment, not just polish.
- Proficiency with design tools (Figma, Claude Design, etc.)
- Excellent communication and storytelling skills — able to present design decisions clearly and succinctly.
- A growth mindset and willingness to experiment, iterate, and learn quickly.
- Demonstrated ability to write and ship full-stack code - some combination of HTML/CSS/JS and Python - even if design is your primary craft.
- Real, hands-on fluency with AI coding assistants (Claude Code, Cursor, etc.) as day-to-day tools, not novelty - you reach for them naturally to explore ideas, prototype interactions, and move faster than a traditional design-then-handoff process allows.
- Comfort operating in a dev environment (git, terminal, local builds) and reviewing/discussing code with engineers.
- Experience collaborating in agile, cross-functional teams.

## About Outset

## Company Overview
- **One-liner**: Outset is an AI-moderated research platform that combines conversational AI, behavioral intelligence, and emotional analysis to let companies run high-quality qualitative interviews and research studies at massive scale.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2022
- **Founders**: Aaron Cannon (CEO) and Michael Hess

## Core Business
- **Primary industry/industries**: Software Development / AI-Moderated Research & Insights Platform
- **Target customers**: Enterprise research teams (UX/Market/Consumer Insights), large corporations, and product teams (B2B, Enterprise)
- **Mission or purpose statement**: "The future of innovation begins with listening to humans." Understanding people’s needs, motivations, and behaviors is the hardest and most important challenge for businesses; Outset makes that understanding effortless and scalable.

## Products & Services
- **AI-Moderated Interviews**: Conduct hundreds of AI-moderated interviews simultaneously in any language (video, voice, or text). The AI moderator dynamically probes participants based on audio and visual cues to uncover the "why" behind answers.
- **Instant Synthesis & Analysis**: Automatically generates highly relevant summaries, themes, impactful quotes, and customizable highlight reels based on research objectives, eliminating manual tagging and sifting.
- **Participant Recruitment**: Recruit hundreds of participants directly within the platform, or share an interview link with any external list.
- **Guide Set Up**: Effortlessly set up interview guides using AI, with qualitative/quantitative questions, advanced probing guidelines, and intelligent skipping logic.
- **Easy Stakeholder Shareout**: Get instant top-line reports, custom AI-generated reports, highlight reels, and ready-to-share PowerPoint decks to integrate research into decision-making.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual Revenue of USD 8,500,000 (as of latest data). Total Funding of USD 51,250,000.
- **Notable Investors/Partners**: Lead investors include **Radical Ventures** (Series B), **8VC** (Series A), with participation from 24 investors in earlier rounds. Trusted by enterprises like **Microsoft**, **Nestle**, **Uber**, **Hubspot**, and **Away**.
- **Growth Signals**: Massive headcount growth of **+563.6% year-over-year** (now 54 employees). Customer research coverage from 1.1B+ possible participants across 85+ countries, with over 500K studies run on the platform.

## Competitive Advantages
- Proprietary AI that bridges the "say-do gap" by probing in real-time based on audio and visual cues, not just recall.
- Multi-modal, multi-lingual scaling: enables research in any language, at any timezone, with continuous, multithreaded AI-moderated conversations.
- Enterprise-grade simplicity: designed for large research teams, removing scheduling friction and operations overhead so research happens in days, not months.
- End-to-end platform: from participant recruitment, guide setup, AI-moderation, to instant analysis and stakeholder shareout — a single integrated suite.

## Strategic Focus
- Expand leadership in replacing traditional, slow qualitative research (surveys, live interviews) with instant, scalable AI-moderated studies.
- Deepen enterprise penetration with top-tier clients (Microsoft, Nestle, Uber, HubSpot) by continuing to add advanced behavioral and emotional analysis features.
- Scale the platform’s capabilities to cover the entire research lifecycle more comprehensively, continuing to invest heavily in R&D.

## Why Work Here
- **Culture highlights**: "Supportive founders and seasoned investors foster community, without startup toxicity." Team is described as "smart, kind, and driven teammates who know how to make work fun." Founders are very hands-on and accessible.
- **Remote/hybrid/office policy**: Primarily in-office at a "million-dollar office space" in SF with sweeping views and quick access to Market Street.
- **Notable perks**: Daily catered lunches and snacks with flexible dietary options, unlimited PTO, comprehensive health insurance (medical/dental/vision), unlimited budget for productivity tools, commuter benefits, allowance for continuing education, 401k with 6% match.
- **Engineering culture**: A strong technical focus (backend and frontend engineers) working on state-of-the-art AI and NLP. 9 active job postings across sales, engineering, marketing, design, and operations.
- **Who should apply**: People passionate about AI, user research, and building products that make human understanding scalable. The company values balance, growth, and high-impact work without "startup toxicity."

## Sources
1. [outset.ai](https://outset.ai/)
2. [outset.ai/careers](https://outset.ai/careers)
3. [linkedin.com/company/outset-ai](https://www.linkedin.com/company/outset-ai)
4. [ycombinator.com/companies/outset](https://www.ycombinator.com/companies/outset)
5. [jobs.ashbyhq.com/outset](https://jobs.ashbyhq.com/outset)

## Other roles at Outset

- [Research Manager](https://feeny.ai/job/research-manager-outset-san-francisco-9gv2eapx6xyq) — San Francisco, CA
- [Program Manager - Research Operations](https://feeny.ai/job/program-manager-research-operations-outset-san-francisco-4h9qpq7d39j0) — San Francisco, CA
- [Enterprise Sales Manager](https://feeny.ai/job/enterprise-sales-manager-outset-san-francisco-2nwx1wkrfwmz) — San Francisco, CA
- [Sourcer (Temporary)](https://feeny.ai/job/sourcer-temporary-outset-san-francisco-tv7xa2kmea1s) — San Francisco, CA
- [Customer Support Engineer](https://feeny.ai/job/customer-support-engineer-outset-san-francisco-wbjdbqge1vn7) — San Francisco, CA
- [Forward Deployed Software Engineer (EU)](https://feeny.ai/job/forward-deployed-software-engineer-eu-outset-europe-hgmhys40safb) — Europe
- [Backend Software Engineer](https://feeny.ai/job/backend-software-engineer-outset-san-francisco-28qkfcnaq2xf) — San Francisco, CA
- [Frontend Software Engineer](https://feeny.ai/job/frontend-software-engineer-outset-san-francisco-qmte0s0j6pd9) — San Francisco, CA
- [General Counsel](https://feeny.ai/job/general-counsel-outset-san-francisco-nz6hk402nd4k) — San Francisco, CA
- [Enterprise Account Executive - NYC](https://feeny.ai/job/enterprise-account-executive-nyc-outset-new-york-03n5ma0z3v18) — New York, NY