---
title: 'Product Designer, Partnerships and Brand Experience at Thumbtack'
canonical: 'https://feeny.ai/job/product-designer-partnerships-and-brand-experience-thumbtack-united-states-t6efmtck45sq'
type: 'job'
last_seen: '2026-09-10'
---

# Product Designer, Partnerships and Brand Experience at Thumbtack

- **Company:** Thumbtack
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/thumbtack/610283d2-f374-49e1-9fd4-f6d48c1e7e87

## Job description

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

## About the Design Team

We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.

## About the Partnerships Team

Partnerships is one of the fastest-growing areas of Thumbtack’s business and unlocking new growth opportunities through collaboration. Each new business vertical and partnership represents a unique opportunity to reach new customers and expand the value of Thumbtack’s platform. Our team operates like a startup within Thumbtack. We identify high-potential verticals, form strategic relationships, and move from concept to product by validating new ideas, defining product-market fit, and scaling what works. Some partnerships are mature and expanding while others are just beginning. Across all of them, we balance experimentation with execution to build products that create mutual value for partners, pros, and homeowners alike. This role will also help ensure Thumbtack's evolving brand system shows up consistently in both partner-facing and in-product experiences — connecting our brand into the broader product rather than treating it as a separate track.

## About the role

We're looking for a Product Designer with excellent prototyping, motion, and brand/visual design skills to join our Partnerships team and to support how Thumbtack's brand system shows up across the product. This role sits at the intersection of go-to-market design and in-product brand experience: you'll pair product design sensibility with storytelling, prototyping, and polish to accelerate partnerships and go-to-market efforts, while also helping translate brand system updates — iconography, motion language, moments of delight — into consistent, high-craft product experiences beyond Partnerships alone. You'll work closely with Business Development, Sales, Go-to-Market Operations, Product, and Brand teams. This is a product design role with a twist: you'll spend more of your time than most roles in visualizing new experiences, prototyping, animation, and production design — creating interactive demos and motion-rich experiences for partners, and elevating motion and brand craft in live product surfaces.

## What you’ll do

- Lead a significant portion of our product experience and be accountable for business outcomes
- Conduct user research and lightweight tests to scope and prioritize product initiatives
- Transform a vague, ambitious idea into a compelling business and product case, secure resources, and lead execution with clear success criteria.
- Champion deep learnings and insights as a core metric, valuing them alongside traditional metrics to fuel smarter, more innovative product decisions.
- Partner with marketing, engineers, designers, data and applied scientists to ideate, prioritize and deliver great solutions for our customers and professionals
- Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects
- Drive a high-impact initiative from seed to scale, ensuring sustained focus by thoughtfully sunsetting or culling initiatives that do not meet success criteria.

In order to be successful, you must bring

- 3–5 years of product design experience.
- A blend of agency and in-house product design experience, supported by a strong portfolio.
- Advanced Figma prototyping skills, from low-fidelity flows to high-fidelity experiences with motion and interaction.
- Experience creating polished micro-interactions, transitions, and animations, with strong attention to craft, timing, and detail.
- Experience translating brand systems into product experiences through motion, iconography, and UI polish.
- Understanding of technical feasibility and ability to collaborate effectively with engineering partners.
- Strong communication and visual storytelling skills to align cross-functional stakeholders.

Expected salary ranges

- For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $157,300.00 - $203,500.00.
- For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $142,000.00 - $183,700.00.
- For candidates living in all other US locations, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $133,500.00 - $172,700.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our [Job Applicant Privacy Policy](https://www.thumbtack.com/job-applicant-privacy-policy). We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. [Check out our blueprint on how to spot the fakes.](https://careers.thumbtack.com/recruiting-scams)

## About Thumbtack

## Company Overview
- **One-liner**: Thumbtack is a technology platform that connects homeowners with local service professionals for home repairs, maintenance, and improvements, while providing AI-powered tools and guidance.
- **Entity Type**: Private (Series E, $774.4M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2008
- **Founders**: Marco Zappacosta, Jonathan Swanson, Sander Daniels

## Core Business
- **Primary industry/industries**: Home Services Marketplace, Software Development
- **Target customers**: B2C (homeowners) and B2B (local service professionals, SMBs)
- **Mission or purpose statement**: To help millions of people confidently care for and improve their homes, while empowering local professionals to turn their talents into thriving businesses.

## Products & Services
- **Thumbtack Platform**: A mobile app and website where homeowners can find, compare, and book local pros for home services across 500+ project categories. Includes personalized guidance, AI tools, and a best-in-class hiring experience.
- **Pro Tools**: A suite of business management tools for the 300,000+ local service businesses on the platform, helping them find profitable jobs, manage bookings, and grow their operations.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last reported valuation of $1.7B in 2021 per secondary market data)
- **Key Metric**: Annual Revenue of $300M (LinkedIn estimate); Total Funding of $774.4M
- **Notable Investors/Partners**: Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, CapitalG
- **Growth Signals**: Over 12 million 5-star projects completed; 90 million+ projects started on the platform; 1,109 employees (+17.2% YoY); operates in 13 countries; acquired Setter (2020); the home services industry is less than 10% penetrated online, representing a $600B market opportunity.

## Competitive Advantages
- **Scale and Trust**: With over 12 million 5-star reviews and 300,000+ pros, Thumbtack has built a trusted, nationwide network that is difficult for new entrants to replicate.
- **Data and AI Moat**: The company is investing heavily in AI-native tools (e.g., AI-powered Marketing Analytics Agent) to improve matching, personalization, and operational efficiency for both homeowners and pros.
- **Dual-Sided Network Effects**: More homeowners attract more pros, and better pro tools attract more homeowners, creating a self-reinforcing growth loop.

## Strategic Focus
- **AI-First Transformation**: Thumbtack is rethinking workflows across the company, reducing repetitive tasks, and exploring how AI can improve day-to-day operations for both employees and users.
- **Expanding the "Home Care" Ecosystem**: Moving beyond a simple marketplace to become a comprehensive home care platform that provides guidance, AI tools, and a seamless hiring experience.
- **Virtual-First Talent Strategy**: Building a distributed workforce across the U.S., Canada, and the Philippines to access top talent while maintaining in-person connection through offsites and events.

## Why Work Here
- **Culture**: 94% of employees rate Thumbtack a great place to work. The company emphasizes a "virtual-first, not virtual-only" model, offering flexibility with opportunities for in-person connection.
- **Benefits**: $1,000 USD remote work support stipend (paid semi-annually), professional coaching via BetterUp, mental health resources from Modern Health and Therify, 12 weeks paid parental leave for all parents (birthing parents get 8 additional weeks), generous fertility benefits, flexible PTO, and 18 companywide holidays including a week-long end-of-year shutdown.
- **Engineering Culture**: Strong focus on data and AI, with engineers working at the intersection of these fields to solve real business problems. The company is "nimble enough to ensure your work is making an impact."
- **Remote Policy**: Virtual-first, with the ability to work from anywhere in the United States, Ontario/British Columbia (Canada), or the Philippines.
- **Employee Rating**: 4.1/5.0 on LinkedIn (682 reviews), with high marks for Work-Life Balance (4.2) and Culture (4.0).

## Sources
1. [thumbtack.com](https://www.thumbtack.com/about)
2. [careers.thumbtack.com](https://careers.thumbtack.com/)
3. [linkedin.com](https://www.linkedin.com/company/thumbtack-inc.)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/thumbtack)
5. [careers.thumbtack.com/jobs](https://careers.thumbtack.com/jobs)

## Other roles at Thumbtack

- [Staff Software Engineer, AI/ML Infrastructure](https://feeny.ai/job/staff-software-engineer-ai-ml-infrastructure-thumbtack-ontario-av5g93d0002s) — Ontario, Canada
- [Staff Software Engineer, AI/ML Infrastructure](https://feeny.ai/job/staff-software-engineer-ai-ml-infrastructure-thumbtack-united-states-damtef9nptvg) — United States
- [Product Designer, Partnerships and Brand Experience](https://feeny.ai/job/product-designer-partnerships-and-brand-experience-thumbtack-ontario-02x8cgb7wp3g) — Ontario, Canada
- [Customer Service Advocate (Multi-Channel Support)](https://feeny.ai/job/customer-service-advocate-multi-channel-support-thumbtack-philippines-0adkatfvqjx3) — Philippines
- [Product Manager, Pro Integrations & Foundations](https://feeny.ai/job/product-manager-pro-integrations-foundations-thumbtack-ontario-ajnpcnwh2v5z) — Ontario, Canada
- [Product Manager, Pro Integrations & Foundations](https://feeny.ai/job/product-manager-pro-integrations-foundations-thumbtack-united-states-9ezs3hdp04xk) — United States
- [Director, Organizational Development](https://feeny.ai/job/director-organizational-development-thumbtack-united-states-ch83wat8fc5m) — United States
- [Senior Brand Manager](https://feeny.ai/job/senior-brand-manager-thumbtack-ontario-rgy58ame8x5f) — Ontario, Canada
- [Senior Brand Manager](https://feeny.ai/job/senior-brand-manager-thumbtack-united-states-s2m80sg0bwaw) — United States
- [Sales Success Specialist (B2B)](https://feeny.ai/job/sales-success-specialist-b2b-thumbtack-philippines-gtp1m272yrtm) — Philippines