---
title: 'Product Director, Localisation & AI Evals at OKX'
canonical: 'https://feeny.ai/job/product-director-localisation-ai-evals-okx-hong-kong-7gs0g06af5kr'
type: 'job'
last_seen: '2026-09-18'
---

# Product Director, Localisation & AI Evals at OKX

- **Company:** OKX
- **Location:** Hong Kong, China / Singapore, Singapore
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-18
- **Apply:** https://job-boards.greenhouse.io/okx/jobs/7984217003

## Job description

## Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

## About the Opportunity

OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?"

Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it.

We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things:

- A frontier agentic translation system that localises every market (20+ languages) with a human-in-the-loop mechanism.

- A self-improving agentic QA product that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.

This is a build-the-frontier role, not a manage-the-vendor role.

This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality.

## What You’ll Be Doing

You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team.

Own the agentic translation system

Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island.

Build the agentic QA and quality automation

Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.

Make it self-improving

Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release.

## What We Look For In You

- PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
- Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here.
- Accountable for business outcomes and measured on business metrics, not delivery volume.
- Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
- Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
- Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
- International product experience serving users across multiple languages and regions.

Nice to Haves

- Built an agentic system from scratch
- Shipped agentic / LLM applications in production
- Finance, payments or another highly regulated industry.

## Perks & Benefits

- Competitive total compensation package

- L&D programs and Education subsidy for employees' growth and development

- Various team building programs and company events

- Wellness and meal allowances

- Comprehensive healthcare schemes for employees and dependants

- More that we love to tell you along the process!

## #LI-WWW

## #LI-ONSITE

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's [Candidate Privacy Notice](https://www.okx.com/en-eu/help/okx-candidate-privacy-notice).

## About OKX

## Company Overview
- **One-liner**: OKX is a world-leading digital asset exchange and Web3 platform offering spot and derivatives trading, a self-custody wallet, and decentralized application access to over 100 million users globally.
- **Entity Type**: Private (venture-backed; last round $200M in March 2026)
- **Headquarters**: Seychelles (legal entity: Aux Cayes FinTech Co. Ltd.)
- **Founded**: 2017
- **Founders**: Star Xu

## Core Business
- **Primary industry**: Cryptocurrency exchange, digital asset trading, Web3 infrastructure.
- **Target customers**: B2C (retail traders, crypto enthusiasts) and B2B (institutions, high-frequency traders, liquidity providers). Serves both individuals and large institutions.
- **Mission**: To reshape the world with crypto, contributing to every individual’s freedom, and to build a fairer, more transparent, and accessible society through blockchain technology.

## Products & Services
- **Spot Trading**: Buy and sell over 300 cryptocurrencies with low fees.
- **Derivatives**: Futures, options, and perpetual swaps for advanced trading strategies.
- **Structured Products**: Yield-bearing products for passive income.
- **OKX Wallet**: Self-custody Web3 wallet supporting dApps, DeFi, NFTs, and cross-chain swaps.
- **OKX Pay**: Fiat on-ramp and payment infrastructure for seamless deposits.
- **Institutional Services**: Ultra-low latency API connectivity, prime brokerage, and tailored liquidity solutions.
- **Proof of Reserves**: Monthly public attestation of asset backing (1:1).

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metrics**: Over 100 million customers worldwide; 2,886 employees (as of mid-2026, +14.3% YoY); $200M total funding (venture round, March 2026).
- **Notable Investors/Partners**: One undisclosed investor in the latest round. Partnerships include McLaren F1, Manchester City FC, Tribeca Film Festival.
- **Growth Signals**: Expanded into Australia, Brazil, Netherlands, Singapore, and Turkey in the last year; plans to enter US, Belgium, and UAE. Active job postings: 246. Employee headcount grew 14.3% YoY.

## Competitive Advantages
- **Liquidity & Low Fees**: One of the top crypto exchanges by trading volume with competitive fee structures.
- **Transparency**: Monthly proof-of-reserves reports publicly verifiable.
- **Security**: Multi-layer security, GSLB, distributed server clusters, and dedicated security engineering teams.
- **Global Reach**: Available in over 180 countries/regions with localized support.
- **Web3 Integration**: Deeply connected wallet bridging centralized and decentralized finance.

## Strategic Focus
- **AI-Native Product & Engineering**: Investing heavily in AI agents, chatbots, and infrastructure for automated trading and user experience.
- **Institutional Growth**: Expanding VIP relationship management, prime brokerage, and institutional-grade tools.
- **Global Regulatory Compliance**: Obtaining licenses in new jurisdictions (e.g., Singapore, Turkey, Brazil) while maintaining a robust compliance center.
- **Web3 Ecosystem**: Growing the OKX Wallet and dApp connectivity to drive DeFi adoption.

## Why Work Here
- **Culture**: Values-driven environment with core principles: "WE before Me", "Do the right thing", and "Get things done". Emphasis on ownership, transparency, and innovation.
- **Work Policy**: Hybrid/office roles across multiple global hubs (Singapore, Hong Kong, San Jose, Dubai, etc.). Remote flexibility varies by role.
- **Perks**: Competitive benefits including learning budgets, team events, and the "Supernova Program" for early-career talent. Engineering teams work on cutting-edge blockchain and AI problems.
- **Engineering Culture**: Strong focus on AI-native development, Rust/Java/Go, mobile infrastructure, and security. High percentage of technical roles (721 engineers, 10% of workforce).
- **Growth Opportunity**: Rapidly scaling company with global expansion, offering cross-functional mobility and exposure to senior leadership.

## Sources
1. [okx.com - About & Careers](https://www.okx.com/en-us/join-us)
2. [LinkedIn - OKX Company Page](https://www.linkedin.com/company/okxofficial/jobs)
3. [Greenhouse - OKX Job Board](https://job-boards.greenhouse.io/okx)
4. [okx.com - Main Site](https://www.okx.com/)

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