--- title: 'Product Engineer, Customer Platform at Revivn' canonical: 'https://feeny.ai/job/product-engineer-customer-platform-revivn-brooklyn-tk080vs6h9as' type: 'job' last_seen: '2026-09-08' --- # Product Engineer, Customer Platform at Revivn - **Company:** Revivn - **Location:** Brooklyn, NY - **Posted:** 2026-08-14 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/revivn/jobs/5212646007 ## Job description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We're looking for a Product Engineer to be the embedded technical presence for our customer-facing platform, based out of our Brooklyn office. This role is ideal for a full-stack engineer who wants ownership over both the "what" and the "how" - working directly with our customer-facing team to understand pain points, then building the fix yourself. You'll work closely with our Director of Engineering and customer-facing leadership to prioritize what gets built, and with modern, AI-enabled workflows to build it fast. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. What you'll do: Discovery & Product Ownership - Work directly with our customer-facing team and stakeholders to understand pain points, gather requirements, and identify what's worth building next. - Translate what you learn into clear problem framing, PRDs, and lightweight documentation. - Own feature and workflow improvements on our customer-facing platform, end to end. Engineering & Delivery - Build and ship the features and fixes you scope yourself, on our Ruby on Rails and React stack. - Use AI-native engineering workflows (agentic coding tools, AI-assisted review) as a core part of how you work, so more of your time can go toward the product half of the role. - Maintain documentation clear enough for teammates to pick up your work if needed. Support Engineering - Pick up customer-facing support fixes (P2/P3) as part of your regular workload—these largely originate from the same customer-facing team you're already embedded with. - Escalate P0/P1 issues to the broader engineering team. Cross-Team Collaboration - Confer regularly with our product team on roadmap overlap and technical sequencing where the platforms intersect. - Bring prioritization tradeoffs to the Director of Engineering for final sign-off—you own the framing and recommendation, leadership owns the final call. - Be a visible advocate for modern, AI-enabled engineering practices across the broader team. ## What we are looking for - Full-stack experience with Ruby on Rails and React in production. - Genuine, demonstrated fluency with AI-assisted engineering workflows—we'll ask you to walk us through real examples, not describe a philosophy. - Comfort owning a problem from a stakeholder conversation through to shipped code, and taking direct accountability for that full arc. - Comfort context-switching between proactive feature work and reactive support fixes without losing momentum on either. - Clear written communication—you'll be writing your own PRDs and specs. - Ability to work independently while staying coordinated with teammates in a different location and function. ## Who you are - You use AI tooling to genuinely move faster, not as a talking point. - You take full ownership—when a problem is yours to solve, you see it through from conversation to shipped code. - You're comfortable balancing planned feature work against unplanned support fixes, and know how to protect focus time without dropping urgent issues. - You communicate clearly in writing, and translate customer and stakeholder conversations into specs others can act on. - You're energized by being embedded with a team you build for, not working at a remove from them. If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a match, we’d still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone’s time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn’t a good fit at the moment, it doesn’t necessarily mean that it won’t be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. The salary range for a Product Engineer is expected to be between $110,000 and $150,000/year. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan. ## About Revivn ## Company Overview - **One-liner**: Revivn is a hardware lifecycle management platform that helps enterprises securely and sustainably retire, repurpose, and recycle outdated IT equipment, with a social mission to bridge the digital divide. - **Entity Type**: Private (Public Benefit Corporation) - **Headquarters**: Brooklyn, New York, USA - **Founded**: 2012 - **Founders**: John Fazzolari and Anthony Serina (co-CEOs) ## Core Business - **Primary industry**: Hardware lifecycle management, IT asset disposition (ITAD), e-waste recycling, and social impact - **Target customers**: B2B, Enterprise (companies like Instacart, Qualtrics, X, Gensler, Allbirds, Lyft) - **Mission or purpose statement**: "To provide the world access to a computer" — Revivn is a Public Benefit Corporation that combines a for-profit model with a public benefit mission: repurposing enterprise hardware to give underserved communities access to technology. ## Products & Services - **Hardware Lifecycle Management (Full-Service)**: End-to-end management of enterprise hardware from procurement to retirement, including secure data sanitization (meeting DOD/NIST 800-88 standards), logistics, and recycling. - **Revivn App (Software)**: A platform to schedule pickups, track assets, build automated workflows, and view reporting and compliance documentation — all in one place. Integrates via API with IT software stacks. - **Data Security & Compliance**: Certified in ISO 9001, 45001, & 14001. Data sanitization exceeds government standards. - **Social Good / Donation Program**: Partners with non-profits to provide repurposed devices and tech access to underserved communities. Clients can choose to "get back" (receive funds for assets) or "give back" (donate to communities). - **Onsite Service**: Field technicians come to client locations anywhere in the world for pickups, data wiping, and asset management. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Over 150 employees worldwide; thousands of enterprise hardware assets repurposed annually - **Notable Investors/Partners**: Clients include Instacart, Qualtrics, X, Gensler, Allbirds, Lyft. Partners with non-profit organizations for device donation. - **Growth Signals**: Expanded to 15+ cities globally (New York, Boston, Washington DC, Atlanta, Chicago, Nashville, Austin, Denver, Salt Lake City, Phoenix, Portland, Seattle, San Francisco, Dublin, Paris, London, Berlin). Growing headcount from 120 to 150+ employees. Actively hiring across sales, marketing, operations, and IT. ## Competitive Advantages - **Integrated full-stack model**: Unlike pure recyclers or pure software vendors, Revivn offers hardware, software, and service in one unified solution — from pickup to secure data destruction to donation or resale. - **Public Benefit Corporation status**: Differentiates on social mission — clients can simultaneously meet sustainability goals, security compliance, and corporate social responsibility (CSR) targets. - **Enterprise-grade security & compliance**: Certified in ISO 9001, 45001, & 14001; data sanitization meets DOD and NIST 800-88 standards. - **Global onsite presence**: Field technicians available in major cities worldwide, enabling enterprise-scale logistics. - **Strong client roster**: Proven track record with high-profile tech and consumer brands. ## Strategic Focus - **Scaling the social impact model**: Expanding the "give back" donation program to put more computers into underserved communities. - **Geographic expansion**: Growing presence across the US and into Europe (Dublin, Paris, London, Berlin). - **Software & API development**: Deepening integrations with enterprise IT stacks to automate hardware lifecycle workflows. - **Sustainability leadership**: Positioning as the go-to solution for companies needing to meet ESG (Environmental, Social, Governance) goals around e-waste and digital equity. ## Why Work Here - **Mission-driven culture**: Employees work with purpose — every device repurposed helps bridge the digital divide. The company is a certified Public Benefit Corporation. - **Growth & learning**: "Learning-by-doing" culture; career development encouraged even without formal background. Opportunities to explore different roles. - **Hybrid schedule**: In-office culture with flexibility — remote Wednesdays year-round, plus additional remote Fridays in summer. Work-from-anywhere weeks available. - **Benefits**: Medical, dental, vision, 401(K) matching, equity grant options, commuter benefits (including Citi Bike discounts), and PTO. - **Flat hierarchy**: "Ideas flow without red tape or hierarchy" — a dynamic, growing team where motivation, curiosity, and social consciousness are celebrated. - **Global team**: 150+ employees across 15+ cities worldwide, with offices in Brooklyn (HQ) and San Leandro (facility). ## Sources 1. [revivn.com](https://www.revivn.com/) 2. [revivn.com/careers](https://www.revivn.com/careers) 3. [revivn.com/our-story](https://www.revivn.com/our-story) 4. [builtin.com](https://builtin.com/company/revivn) 5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/revivn/jobs/5040899007) ## Other roles at Revivn - [Program Manager](https://feeny.ai/job/program-manager-revivn-fresno-aahfc97y39e8) — Fresno, CA - [Product Engineer, Warehouse Operations](https://feeny.ai/job/product-engineer-warehouse-operations-revivn-fresno-5rtbaephaxdb) — Fresno, CA - [Recruiter](https://feeny.ai/job/recruiter-revivn-brooklyn-qy9er9n0rdgm) — Brooklyn, NY - [MidMarket Account Executive](https://feeny.ai/job/midmarket-account-executive-revivn-brooklyn-52ev6saz13ws) — Brooklyn, NY - [Driver and Facilities Associate](https://feeny.ai/job/driver-and-facilities-associate-revivn-brooklyn-dpdey51jxvvk) — Brooklyn, NY - [HR Generalist, Operations](https://feeny.ai/job/hr-generalist-operations-revivn-fresno-gtj2x7qcaj8j) — Fresno, CA - [Customer Experience Associate](https://feeny.ai/job/customer-experience-associate-revivn-fresno-akskkpn0v6fc) — Fresno, CA - [Compliance Specialist](https://feeny.ai/job/compliance-specialist-revivn-fresno-6m7y8wqpgxwf) — Fresno, CA - [Driver and Facilities Associate](https://feeny.ai/job/driver-and-facilities-associate-revivn-fresno-940zct027z0z) — Fresno, CA - [Assistant Director of Operations](https://feeny.ai/job/assistant-director-of-operations-revivn-brooklyn-new-york-united-states-fresno-4v59nnp8q254) — Brooklyn New York United States Fresno California, United States