---
title: 'Product Engineer Summer Internship at incident.io'
canonical: 'https://feeny.ai/job/product-engineer-summer-internship-incident-io-london-64gyp7sss0dk'
type: 'job'
last_seen: '2026-09-09'
---

# Product Engineer Summer Internship at incident.io

- **Company:** incident.io
- **Location:** London, United Kingdom
- **Compensation:** £65k
- **Employment:** full-time
- **Posted:** 2026-09-07
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/incident/35461290-c0fe-449a-bed4-5ee873f868fd

## Job description

## A LITTLE ABOUT US

incident.io http://incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

THIS IS A FULL-TIME, 3 MONTH SUMMER INTERNSHIP STARTING IN JUNE 2027 AND FINISHING IN SEPTEMBER 2027.

## THE ROLE IN ONE LINE

Whether you join as an intern or a grad, your first real code here doesn't sit in a sandbox- it ships to the teams keeping the internet online, even in week 1.

## WHAT THAT LOOKS LIKE DAY TO DAY

You'll sit inside one of our product teams from day one- same stand-ups, same code review, same production access as everyone else. You'll pick up real work alongside full-time engineers, and you'll own at least one meaningful project end to end: idea, build, ship, watch people use it.

Our engineers know what it's like to be paged at 3am- the adrenaline, the scramble to pull the right people in, the frustration of piecing context together from a dozen scattered tools. Everything we build is aimed at killing that experience. Which means the stakes are real: thousands of companies are mid-incident when they open incident.io http://incident.io, so we care about polish as much as we care about speed.

You'll work in Go, TypeScript with React, and Postgres, deployed on Google Cloud using GKE and Cloud SQL. Infrastructure is Terraform, with BigQuery, PubSub and Cloud Storage in the mix. Sentry, Grafana + Prometheus and Kibana for monitoring, CircleCI for testing and deploys. You won't know all of that on day one, and nobody expects you to.

Over the past year we've built some of the most ambitious AI-native features in our space- agents that investigate incidents, explain what's happening, and increasingly fix things themselves. Interns and grads work on this, not around it. We're all-in on AI internally too, and you'll have unlimited AI spend from your first week.

We'll be straight with you about the bar: we'll treat you like a full-time engineer. Full ownership, hard deadlines and shipping fast enough that you'll break things and learn from it. There's genuine support around you- senior engineers, proper mentorship, people invested in you doing well- but nobody's going to hold your hand through it.

## WHAT YOUR BACKGROUND LOOKS LIKE:

- You're enrolled in a full-time Bachelors degree in Computer Science (or a related field)
- Know any programming language such as: Go, C#, Python, Ruby on Rails or Javascript.

WHAT YOU NEED TO BE SUCCESSFUL:

- Have a bias for action and ownership and like to get things shipped, learn from mistakes, and take responsibility for your work.
- Stay curious and don’t just accept things as they are, enjoying asking “why?” and “what if?”
- Collaborate in person and get energy from being around others, bouncing around ideas, asking questions, and giving and receiving feedback.
- Love building whether it’s features, tools, or ideas, and enjoy creating things and seeing them make an impact.
- Enjoy fast-paced environments and feel comfortable with change and the energy that comes with moving quickly.
- Keep a low ego by staying humble and staying focused on the wider mission.

CHECK OUT OUR EARLY CAREERS CANDIDATE HUB https://incident.io/careers/candidate-hub/early-careers#content FOR MORE INFO!

## About incident.io

## Company Overview
- **One-liner**: incident.io provides an all-in-one AI-powered incident management platform that helps fast-moving teams respond to outages, coordinate on-call, and keep customers informed.
- **Entity Type**: Private (Series B, raised $62M at ~$400M valuation)
- **Headquarters**: London, UK (with offices in San Francisco and New York)
- **Founded**: 2021
- **Founders**: Stephen Whitworth (CEO), Pete Hamilton (CTO), Chris Evans (CPO)

## Core Business
- **Primary industry**: Incident management / IT operations / DevOps
- **Target customers**: B2B, primarily mid-market to enterprise (organisations of 200+ users), including engineering, product, support, and increasingly security teams
- **Mission**: “Move fast when you break things” — empower teams to respond quickly, coordinate clearly, and get better each time something breaks

## Products & Services
- **Response**: End-to-end incident lifecycle management, deeply integrated with Slack and Microsoft Teams, with AI-powered workflows to accelerate resolution
- **On-call**: Modern on-call scheduling with noise reduction, designed for humans — competes directly with PagerDuty (used by 70% of customers)
- **Status Pages**: Automated, transparent status updates to keep customers informed during incidents
- **Investigations**: AI-driven root cause analysis that surfaces failing PRs and suggests fixes, often before the responder has opened their laptop
- **AI Copilot**: Summarises incident calls, queries monitoring tools like Datadog, and generates action items

## Market Standing
- **Valuation**: ~$400 million (Series B, April 2025) — [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)
- **Key Metric**: Total funding $96M; annual revenue not disclosed, but customer base tripled in the last 12 months
- **Notable Investors/Partners**: Insight Partners (Series B lead), Index Ventures, Point Nine Capital
- **Growth Signals**: 190 employees across London, SF, and NY; over 1,000 customers including Netflix, Airbnb, Block, Linear, Ramp, and Etsy; 250,000 incidents managed since founding; 75% of new customers are U.S.-based — [incident.io/careers](https://incident.io/careers), [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Competitive Advantages
- **All-in-one platform**: Combines on-call, response, status pages, and AI investigation — reducing tool fragmentation that plagues incident management
- **AI-first, pragmatically**: Uses AI where it genuinely adds value (investigation, summarisation, root cause analysis) rather than for hype — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Office-first culture**: High-bandwidth collaboration and pace, attracting talent who thrive in an in-person environment
- **PagerDuty Rescue Program**: Aggressive migration offering (white-glove migration, contract buyout) to capture market share — [incident.io](https://incident.io/)
- **Strong product-led growth**: Engineers love the product, driving organic adoption

## Strategic Focus
- Deepen AI capabilities for incident investigation and remediation (moving toward autonomous fixes)
- Expand into security incident response (already seeing adoption from security teams)
- Grow U.S. market presence through sales and marketing
- Continue to build out the platform to cover the full incident lifecycle

## Why Work Here
- **Culture**: High trust, high standards, fast execution. Values: *Make it magic*, *Find a way*, *Raise the pace*, *Trust by default*, *Win together* — [incident.io/careers](https://incident.io/careers)
- **Work environment**: Office-first in London (4–5 days/week expected, with occasional remote weeks); offices in SF and NY. Not a remote-first company — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Engineering culture**: 1–3 week projects, broad product surface area, written alignment (scopes, design docs, thorough commit messages), AI used where it genuinely helps
- **Growth**: Well-funded, fast-growing, strong market position — career-defining problems and a wildly talented team
- **Perks**: Not explicitly listed, but emphasis on sane work-life balance, autonomy, and working on a product customers genuinely love

## Sources
1. [incident.io/careers](https://incident.io/careers)
2. [incident.io](https://incident.io/)
3. [LinkedIn](https://www.linkedin.com/company/incident-io)
4. [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
5. [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Other roles at incident.io

- [Product Engineer Placement (6 Months)](https://feeny.ai/job/product-engineer-placement-6-months-incident-io-london-2jc4dkphfx8p) — London, United Kingdom
- [Product Engineer Placement (1 year)](https://feeny.ai/job/product-engineer-placement-1-year-incident-io-london-gv4ywr4qnzzg) — London, United Kingdom
- [Product Engineer Graduate](https://feeny.ai/job/product-engineer-graduate-incident-io-london-exsvadgts3ny) — London, United Kingdom
- [Product Marketing Manager - AI & Platform](https://feeny.ai/job/product-marketing-manager-ai-platform-incident-io-london-4z0spsnssac6) — London, United Kingdom
- [Channel Partner Sales Manager](https://feeny.ai/job/channel-partner-sales-manager-incident-io-new-york-my7yyhcvcv46) — New York, NY
- [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-incident-io-san-francisco-40a672azkhms) — San Francisco, CA
- [Commercial Customer Success Manager](https://feeny.ai/job/commercial-customer-success-manager-incident-io-san-francisco-29pwnfams3r4) — San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-incident-io-london-3eb4g4jvyh1g) — London, United Kingdom
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-incident-io-london-s82q918zk5dd) — London, United Kingdom
- [Director of Engineering](https://feeny.ai/job/director-of-engineering-incident-io-london-kst76j82cn14) — London, United Kingdom