---
title: 'Product Guides 프러덕트가이드 at ARC''TERYX'
canonical: 'https://feeny.ai/job/product-guides-arc-teryx-seoul-3m1j3437g5mc'
type: 'job'
last_seen: '2026-09-08'
---

# Product Guides 프러덕트가이드 at ARC'TERYX

- **Company:** ARC'TERYX
- **Location:** Seoul, South Korea
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-08
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/arcteryx.com/14f1ce61-2ddc-4009-8a14-adfe29eb3bc1

## Job description

앞으로 함께할 팀 소개:

Product Guide는 리테일 현장에서 브랜드를 대표하는 얼굴로서, 고객에게 잊지 못할 브랜드 경험을 제공합니다. 본인의 경험을 주변 사람들과 진정성 있게 공유하는 것을 즐기는 분입니다. 에너지 넘치고 열정적인 팀과 함께 고객에게 제품을 적극적으로 소개하고, 고객의 관심사와 필요에 맞는 제품을 추천하게 됩니다.

당신의 Arc’teryx에서의 기회:

- 제품 교육과 문제 해결을 통해 고객에게 최고 수준의 브랜드 경험을 제공합니다.
- 제품에 대한 깊은 이해를 갖추고, 고객과의 소통 속에서 이 정보를 자연스럽게 전달합니다.
- 브랜드 앰버서더로서 가능한 모든 순간에 고객 경험을 한 단계 높입니다.
- 매장 리더십의 프로젝트와 브랜드 이니셔티브를 지원하며, 매장 경험을 지속적으로 향상시킵니다.

Arc’teryx Product Guide로서의 역할:

- 제품 교육, 정확한 결제 처리, 보증 또는 손상 제품 관련 커뮤니케이션을 적시에 진행하며, 모든 고객 접점에서 관계를 형성합니다.
- 매장 이벤트와 실물 재고 조사에 참여하고, 매장 내 상품을 보충하며, 매장이 항상 깨끗하고 정돈된 상태를 유지하도록 지원합니다.
- 매출 증대에 기여할 수 있도록 머천다이징 및 매장 경험에 대한 피드백과 제안을 제공합니다.
- 팀 및 매장 리더십과 개방적이고 협력적인 관계를 유지합니다.

자격 요건:

- 리테일 판매 경력 1년 이상을 보유하신 분
- 탁월한 고객 서비스를 제공하는 데 열정을 가진 분
- 즐겁게 일하는 것을 좋아하지만, 맡은 책임에 대해서는 높은 책임감을 가진 분
- 뛰어난 커뮤니케이션 역량을 갖추고, 본인의 영향력을 깊이 이해하는 분
- 자기 주도적이며 문제 해결을 즐기는 분
- 모호한 상황에서도 높은 유연성과 적응력을 유지하는 분
- 자율성과 협업의 균형을 효과적으로 유지하는 분
- 새로운 사고와 지속적인 개선을 이끌어내는 분
- 항상 올바른 일을 하겠다는 확고한 의지를 바탕으로, 때로는 가장 쉽지 않더라도 최선의 해결책을 추구하는 분
- 일에 대한 열정만큼이나 밖으로 나가 자연을 경험하고 실천하는 삶에 열정을 가진 분

평등 기회 및 가치: Arc’teryx는 포용적인 문화를 적극적으로 조성하며, 모든 목소리가 존중받고 가치가 인정되는 안전한 공간을 만듭니다. 다양성과 포용은 우리의 핵심 가치인 Do Right와 연결되며, 더 나은 비즈니스를 만드는 데 기여합니다. 우리는 산이 우리를 변화시킨다고 믿으며, 모험의 방식이 중요하고 언제나 더 나은 길이 있다고 생각합니다. Live it. 나가서 경험하세요 – 산은 우리를 더 나은 사람으로 만듭니다. Disruptive evolution. 더 나은 것을 향해 끊임없이 추구합니다. Commit. 과감한 목표를 세우고 끝까지 실현합니다.

## About ARC'TERYX

## Company Overview
- **One-liner**: Arc’teryx designs and manufactures premium technical outdoor apparel, equipment, and footwear for mountain athletes and outdoor enthusiasts.
- **Entity Type**: Private – owned by Amer Sports Canada, Inc. (subsidiary of Amer Sports, which is privately held by a consortium led by ANTA Sports)
- **Headquarters**: North Vancouver, British Columbia, Canada
- **Founded**: 1989
- **Founders**: Founded by a crew of Vancouver-based climbers (specific individuals not publicly named)

## Core Business
- Primary industry: Apparel & Fashion – technical outdoor gear and apparel
- Target customers: B2C – mountain athletes, climbers, trail runners, hikers, and outdoor enthusiasts (from pros to weekend warriors)
- Mission/purpose: “Leave It Better” – a commitment to designing for a better future, reducing environmental impact, and making the outdoors accessible to everyone.

## Products & Services
- **Technical Apparel**: Jackets (e.g., Alpha SV, Atom), pants, baselayers, and mid-layers for climbing, skiing, and alpine use.
- **Footwear**: Hiking, trail running, and approach shoes designed for mountain terrain.
- **Packs & Harnesses**: Backpacks, climbing harnesses (the company’s original product), and other load-carrying gear.
- **Accessories**: Beanies, gloves, and other outdoor essentials.
- **Services**: In-store product repair and maintenance (Arc’teryx ReBIRD™), gear rental (select locations), and a loyalty/recognition program (Arc’Adventure).

## Market Standing
- **Valuation/Market Cap**: Not publicly available. Arc’teryx is a subsidiary of Amer Sports, which was acquired in 2019 by a consortium led by ANTA Sports; no separate valuation is disclosed.
- **Key Metric**: Retail presence in over 2,400 locations worldwide; global brand with company-owned stores across North America, Europe, China, and Asia Pacific.
- **Notable Investors/Partners**: Parent company Amer Sports (privately held); key partners include athletes, guides, and outdoor industry organizations.
- **Growth Signals**: Continued expansion into new international markets (e.g., China Mainland and Asia Pacific); growing direct-to-consumer retail network; investment in sustainability initiatives and manufacturing capacity (ARC’One facility in New Westminster, BC).

## Competitive Advantages
- **Design & Testing**: Utilizes athlete and guide feedback loops and in-situ testing in the Coast Mountains of British Columbia to refine products under extreme conditions.
- **Innovation Leadership**: Industry-leading technologies like Gore-Tex Pro laminates, WaterTight™ zippers, and advanced seam construction.
- **Heritage & Brand Loyalty**: Founded by climbers in 1989; deep credibility among technical mountain athletes and a cult-like following.
- **Sustainability Commitment**: Absolute emissions reduction targets aligned with the Paris Agreement (1.5°C) and a Circular Economy program (ReBIRD repair/reuse).

## Strategic Focus
- **Sustainability**: Reducing environmental impact through durable, repairable products and setting science-based carbon targets.
- **Global Growth**: Expanding retail footprint in high-growth regions (Asia Pacific, Europe) while strengthening direct-to-consumer channels.
- **Product Diversification**: Broadening footwear and trail-running lines to capture more of the outdoor active market.
- **Culture & Talent**: Investing in leadership development, equity and inclusion programs, and flexible work models to attract and retain top talent.

## Why Work Here
- **Culture**: “Leave It Better” mindset; emphasis on curiosity, collaboration, and commitment. Inclusive workplace with Employee Belonging Councils and dedicated EDI team.
- **Work Policy**: Hybrid office model with work-from-home accessibility; headquarters in North Vancouver at the base of a trail network for daily inspiration.
- **Perks & Benefits**:
  - Comprehensive health, dental, and vision plans.
  - 401K/RRSP matching and annual incentive bonus.
  - Parental leave program.
  - Arc’Adventure employee recognition program (all-expenses-paid outdoor trip for a week).
  - Learning and development programs (leadership development, skill-building).
  - Onsite amenities at ARC’One manufacturing hub (gym, free shuttle, cultural celebrations, ESL courses).
- **Engineering/Creative Culture**: Close collaboration between designers, athletes, and makers for rapid iteration; human-centred design approach.

## Sources
1. [linkedin.com](https://linkedin.com/company/arc-teryx-equipment-inc-)
2. [arcteryx.com](https://arcteryx.com/us/en/explore/whoweare)
3. [arcteryx.com](https://arcteryx.com/us/en/careers/corporate-opportunities)
4. [arcteryx.com](https://arcteryx.com/gb/en/careers)
5. [jobs.lever.co](https://jobs.lever.co/arcteryx.com?workplacetype=hybrid)

## Other roles at ARC'TERYX

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- [Specialist, Omnichannel - Digital Experience NAM](https://feeny.ai/job/specialist-omnichannel-digital-experience-nam-arc-teryx-north-vancouver-gnyswywk2z1a) — North Vancouver, Canada
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- [Talent Development Coordinator - Temporary (4 months)](https://feeny.ai/job/talent-development-coordinator-temporary-4-months-arc-teryx-north-vancouver-a0pq9wgke0e7) — North Vancouver, Canada
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