---
title: 'Product Implementation Engineer at CloudSEK'
canonical: 'https://feeny.ai/job/product-implementation-engineer-cloudsek-bengaluru-xjb7kd9vay4n'
type: 'job'
last_seen: '2026-10-09'
---

# Product Implementation Engineer at CloudSEK

- **Company:** CloudSEK
- **Location:** Bengaluru, India
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-09
- **Apply:** https://job-boards.greenhouse.io/cloudsek/jobs/6210525004

## Job description

WHO ARE WE?

We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!

[CloudSEK,](https://cloudsek.com/) one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention.

Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including:

CloudSEK’s Product Suite:

- CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support.
- A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets.
- CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies.
- CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet.

Key Milestones:

- 2016: Launched our first product.
- 2018: Secured Pre-series A funding.
- 2019: Expanded operations to India, Southeast Asia, and the Americas.
- 2020: Won the NASSCOM-DSCI Excellence Award for Security Product Company of the Year.
- 2021: Raised $7M in Series A funding led by MassMutual Ventures.
- Awards & Recognition: Won NetApp Excellerator's "Best Growth Strategy Award," CloudSEK XVigil joined NVIDIA Inception Program, and won the NASSCOM Emerge 50 Cybersecurity Award.
- 2025: Secured $19 million in funding led by Tenacity Ventures, Commvault.

## Role Overview

We are looking for a technically sharp and customer-obsessed Product Implementation Engineer / Onboarding Specialist to own the end-to-end onboarding experience for new CloudSEK customers. You will be the critical bridge between our Sales and Engineering teams — ensuring that customers go live quickly, confidently, and with maximum value from day one. You will configure the platform, drive integrations, deliver training, and build scalable onboarding processes that reduce time-to-value across our growing customer base.

## Key Responsibilities

Customer Onboarding & Implementation

- Own the full onboarding lifecycle — from post-sales kickoff through to successful go-live — for XVigil, BeVigil, SVigil.
- Conduct discovery sessions to understand each customer's digital asset landscape, threat exposure, and security workflows.
- Configure and customize the CloudSEK platform (alert rules, keyword monitoring, asset inventory) to match customer use cases.
- Manage onboarding timelines, deliverables, and milestone tracking via structured project plans.

Technical Integration & API Enablement

- Guide customers through API integration with their existing security stack — SIEM, SOAR, ticketing systems (Jira, ServiceNow), and threat intelligence platforms.
- Troubleshoot integration issues, work with internal engineering to resolve product-side blockers, and escalate with full context.
- Support customers leveraging CloudSEK's pre-built application integrations to automate threat resolution workflows.

Training & Enablement

- Design and deliver tailored product training sessions (live and async) for SOC analysts, CISOs, and IT administrators.
- Create onboarding playbooks, video walkthroughs, knowledge-base articles, and FAQ resources to enable self-serve success.

Cross-Functional Collaboration

- Act as the voice of the customer internally — relay product feedback, onboarding friction points, and feature requests to the Product and Engineering teams.
- Partner with Sales Engineers during pre-sales to set accurate onboarding expectations and scope implementation requirements.
- Contribute to building a repeatable, scalable onboarding methodology as CloudSEK expands its global customer base.

## Requirements

Must-Have

- 2–5 years of experience in a technical implementation, solutions engineering, or customer onboarding role — ideally in a SaaS or cybersecurity company.
- Solid understanding of cybersecurity concepts: threat intelligence, digital risk protection, vulnerability management, SIEM/SOAR, or similar.
- Hands-on experience with REST APIs — able to read API documentation, write sample calls, and debug integration issues independently.
- Strong project management skills with the ability to juggle multiple customer onboardings simultaneously without dropping the ball.
- Excellent communication skills — able to translate technical concepts for non-technical stakeholders and vice versa.

Good to Have

- Familiarity with the dark/deep web threat intelligence landscape and tools such as XVigil, or similar DRP platforms.
- Experience integrating security tools with SIEM platforms (Splunk, Microsoft Sentinel, IBM QRadar) or SOAR platforms (Palo Alto XSOAR, Splunk SOAR).
- Scripting ability in Python or JavaScript to build lightweight automation or integration utilities for customers.
- Prior experience creating technical documentation, runbooks, or onboarding curricula.

## Benefits of Joining CloudSEK

We provide an environment where you can develop and enhance your skills while delivering meaningful work that matters. You’ll be rewarded a competitive salary as well as a full spectrum of generous perks and incentives which include:

- Flexible working hours.
- Food, unlimited snacks and drinks are all available while at office.

And, the finest part is yet to come! Every now and then we ensure to unwind and have a good time together, which involves games, fun, and soulful music. Feel free to show off your artistic side here!

CloudSEK is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply.

## About CloudSEK

## Company Overview
- **One-liner**: CloudSEK provides an AI-powered predictive attack path intelligence platform that helps organizations identify, analyze, and disrupt digital threats before they become breaches.
- **Entity Type**: Private (Series B, last round in January 2026)
- **Headquarters**: Singapore, Singapore
- **Founded**: 2015
- **Founders**: Rahul Sasi

## Core Business
- **Primary industry/industries**: Computer and Network Security, Cybersecurity, Threat Intelligence
- **Target customers**: Global enterprises, Fortune 500 companies, and cybersecurity teams (B2B, Enterprise)
- **Mission or purpose statement**: To build the world’s fastest and most reliable AI technology that identifies and resolves digital threats. The company aims to produce machines that emulate human cognition to understand, learn, and adapt for digital security.

## Products & Services
- **XVigil**: An external threat monitoring platform that scans the surface web, deep web, and dark web to detect phishing, data leaks, and brand impersonation. SaaS.
- **AIVigil**: AI-native attack surface monitoring platform that discovers, monitors, and secures exposed AI infrastructure (MCP servers, vector databases, agentic workflows, shadow AI). SaaS.
- **BeVigil**: Uncovers shadow assets, misconfigurations, and leaked credentials across an organization’s infrastructure. SaaS.
- **SVigil**: Supply chain monitoring that tracks risks across vendors, cloud services, and third-party dependencies in real time. SaaS.
- **Nexus AI**: Provides real-time insights and alerts on vulnerabilities and initial attack vectors. SaaS.
- **Global Threat Intel & AI Command Center**: Unifies threat signals and attack surface data into a single executive view; integrates via APIs with 50+ security ecosystem applications.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual revenue of USD 28.5 million (as per LinkedIn data); Total funding of USD 38.5 million across 8 rounds.
- **Notable Investors/Partners**: MassMutual Ventures (led Series A), Exfinity Venture Partners, StartupXseed Ventures, Connecticut Innovations (led Series B in January 2026), NetApp Excellerator, Meeran Foundation. Backed by NVIDIA Inception Program. Partners include Radware, McAfee, Netcore, LinkedIn, Sony India Software Centre.
- **Growth Signals**: 194 employees (+6.8% YoY), operations in 8 countries (India, United States, Brazil, United Kingdom, Malaysia, UAE, Argentina, Hong Kong), 280,000+ LinkedIn followers (+32% YoY), active job postings up 108% YoY, over 1,000+ cybersecurity teams using CloudSEK products.

## Competitive Advantages
- **Predictive Attack Graph Platform**: Uses graph-based intelligence to connect scattered signals and validate exploitable attack paths, moving beyond isolated alerts.
- **AI-Native Approach**: Leverages AI agents that emulate attacker logic to map exposures and continuously rebuild the attack surface blueprint.
- **Comprehensive Coverage**: Monitors surface web, deep web, dark web, AI infrastructure, supply chain, and digital brand risks in a single platform.
- **Integration Ecosystem**: Integrates with 50+ security applications and automates threat resolution via APIs.

## Strategic Focus
- **Expanding AI Attack Surface Monitoring**: New product AIVigil targets the growing risk from exposed AI assets (MCP servers, vector databases, agentic workflows).
- **Global Market Expansion**: Presence in Americas, EMEA, and APAC; hiring for roles in the US, Brazil, UAE, and Singapore.
- **Product-Led Growth**: Emphasis on GTM enablement and customer success to scale adoption among enterprises.
- **Continuous Innovation**: Investment in graph-based intelligence and autonomous threat disruption.

## Why Work Here
- **Culture**: Described as flexible, with a focus on trust, empathy, and humor. Open discussions and shared ownership are encouraged.
- **Remote/Hybrid Policy**: Flexible timings and work-from-home options built into the culture. Many roles are remote or hybrid (e.g., Bengaluru, India office).
- **Perks**: Free food, casual dress code, recreation facilities (table tennis, massage chairs), competitive salary, opportunities to participate in cybersecurity competitions and global events.
- **Learning**: Weekly knowledge-sharing sessions, monthly meet-ups, quarterly Tech Days, and an “Earn While You Learn” program for students.
- **Team**: 200+ “CloudSters” across 3 offices (Singapore, India, UK). Engineering team includes self-taught autodidacts passionate about cybersecurity.

## Sources
1. [cloudsek.com](https://www.cloudsek.com/)
2. [cloudsek.com/about-us](https://cloudsek.com/about-us)
3. [cloudsek.com/work-life](https://www.cloudsek.com/work-life)
4. [job-boards.greenhouse.io/cloudsek](https://job-boards.greenhouse.io/cloudsek)
5. [sg.linkedin.com/company/cloudsek](https://sg.linkedin.com/company/cloudsek)

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