--- title: 'Product Lead - AI Neobank App at Bjak' canonical: 'https://feeny.ai/job/product-lead-ai-neobank-app-bjak-austria-pjf9s2h63vfc' type: 'job' last_seen: '2026-09-09' --- # Product Lead - AI Neobank App at Bjak - **Company:** [Bjak ](https://feeny.ai/companies/bjak) - **Location:** Austria - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-29 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/bjakcareer/87f422a4-bd3e-4ff6-b5be-200cbca3c148 ## Job description ## About KIRA Our mission is to make money smart, reliable and within reach for everyone. In 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in Asia and it includes spending, saving, investing, exchanging, travelling, and more. Our objective is to build tools that will help people get more from their money and at ease and self reliance, become an expert. We believe AI will help us achieve this in our generation. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. We have teams working around the world, with over 20 nationalities and growing from our offices and remotely. Join us and build a better future. If you're this person, we'd love to talk to you. ## The Role We are looking for product leads to shape and drive major product areas within KIRA's AI Neobank App. This role is for senior product builders who can own direction, execution, product quality and outcomes across multiple workstreams or squads. ## What You'll Own - Lead product direction for major AI Neobank app areas. - Define priorities, roadmap, product standards and success metrics across multiple features or squads. - Guide PMs, Product Owners, designers and engineers toward clear execution. - Work across insurance, payments, savings, investing, travel and other financial services. - Turn regulatory, operational and business constraints into practical product decisions. - Drive launch quality, post-launch learning and continuous improvement. - Help build a product culture focused on speed, clarity, user value and honest measurement. ## What We're Looking For - Strong experience leading digital product areas, not just individual features. - Able to balance strategy, execution, UX, data, engineering and business outcomes. - Strong judgement on prioritization, trade-offs and product sequencing. - Experience leading or mentoring PMs / POs / cross-functional squads is a strong advantage. - Comfortable with high ambiguity, fast changes and senior stakeholder pressure. - Able to simplify complex financial products into usable journeys. - Experience in fintech, insurance, payments, consumer apps or regulated products is a strong advantage. The Kind of Builder We Want - Can set direction and still go deep into details. - Pushes teams to move faster without lowering product quality. - Knows when to simplify, when to scale and when to say no. - Can lead through clarity, not bureaucracy. - Avoids false claims and understands that product impact usually comes from many iterations and teams. This Role Is Not For - Product leaders who only manage people and meetings. - People who cannot go deep into product details. - Candidates who are too slow for a high-growth environment. - Leaders who push vanity metrics without understanding real user impact. - People who need large teams before they can create progress. Location This role is remote, but candidates must be based in Austria. We are hiring specifically for this market, so applicants should already be based in Austria. Language English is our main working language across global teams. Strong English communication is required. Interview Process Our process is designed to move fast: 1. Online assessment or practical task 2. Role-specific interview 3. CEO / final round For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized. ## About Bjak ## Company Overview - **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface. - **Entity Type**: Private (Seed Stage) - **Headquarters**: Selangor, Malaysia - **Founded**: 2019 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical) - **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks) - **Mission**: “To develop technology‑based solutions to improve financial inclusion.” ## Products & Services - **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent. - **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month). - **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car. - **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs. - **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe. - **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor). - **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops. - **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia). ## Competitive Advantages - **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers. - **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership. - **AI & automation**: Uses AI agents to simplify policy selection and claims processes. - **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support. ## Strategic Focus - **Geographic expansion**: Entering European markets, with an IPO under consideration. - **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency. - **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value. - **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth. ## Why Work Here - **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed. - **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally. - **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery. - **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement. - **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews. ## Sources 1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission) 2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values) 3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions 4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news) ## Other roles at Bjak - [Social Media Executive](https://feeny.ai/job/social-media-executive-bjak-malaysia-yqm5d2xgxc16) — Malaysia - [Operations Lead](https://feeny.ai/job/operations-lead-bjak-united-kingdom-vgj3c2yezqqf) — United Kingdom - [Operations Strategy Lead](https://feeny.ai/job/operations-strategy-lead-bjak-united-kingdom-00chkpamkk0r) — United Kingdom - [Business Operations Lead](https://feeny.ai/job/business-operations-lead-bjak-united-kingdom-r55sxvzdkjsq) — United Kingdom - [Operational Excellence Lead](https://feeny.ai/job/operational-excellence-lead-bjak-united-kingdom-5nqsc8m8dymb) — United Kingdom - [Head of Operations](https://feeny.ai/job/head-of-operations-bjak-united-kingdom-x5jxwfpvvdfb) — United Kingdom - [Founder's Office](https://feeny.ai/job/founder-s-office-bjak-global-zhybzv17d88j) — Global - [Business Unit Head - AI Native Email App](https://feeny.ai/job/business-unit-head-ai-native-email-app-bjak-hong-kong-2bzhv9mghsd5) — Hong Kong - [Data Entry Admin](https://feeny.ai/job/data-entry-admin-bjak-malaysia-291j9wtmemne) — Malaysia - [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-bjak-hong-kong-rqcs2pkc4f66) — Hong Kong