---
title: 'Product Management - Senior Product Manager - EDC Product at Paytm'
canonical: 'https://feeny.ai/job/product-management-senior-product-manager-edc-product-paytm-noida-rqkmvzqj1egc'
type: 'job'
last_seen: '2026-09-07'
---

# Product Management - Senior Product Manager - EDC Product at Paytm

- **Company:** Paytm
- **Location:** Noida, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/paytm/31b1200e-0efe-43fc-8f6f-08a2559b31ab

## Job description

## About Us

Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.

## About the Role

We are looking for a strategic, customer-focused and data-driven Product Manager to own and scale products and experiences for Paytm’s offline merchant ecosystem. The role will be responsible for defining product strategy, identifying customer and business opportunities, building product roadmaps and driving end-to-end execution across the product lifecycle. The candidate will work closely with Engineering, Design, Data, Business, Operations and other cross-functional teams to build products that improve merchant adoption, engagement, productivity and retention. The ideal candidate will combine strong product thinking with analytical ability, customer empathy and execution excellence. This is a high-ownership role that requires the ability to translate complex business problems and merchant needs into simple, scalable and impactful product solutions.

## Key Responsibilities

*Own the end-to-end product lifecycle across discovery, ideation, prioritization, development, launch and continuous iteration. *Define product vision, strategy and roadmap for key merchant-facing products and journeys within the Offline Merchants / EDC ecosystem. *Identify merchant pain points and business opportunities through customer research, product analytics, market insights and stakeholder inputs. *Translate customer and business requirements into clear product requirements, user stories, product specifications and actionable roadmaps. *Work closely with Engineering, Design, Data Science, Business, Operations and other teams to drive timely and high-quality product execution. *Define and track key product metrics across acquisition, activation, engagement, usage, retention and monetization, and use data to drive product decisions. *Drive experimentation, A/B testing and rapid iteration to validate product hypotheses and improve user experience and business outcomes. *Identify opportunities across merchant journeys and service products to improve adoption, engagement, transaction frequency and overall merchant experience. *Leverage analytics, segmentation, personalization and AI/Agentic capabilities to improve product experiences, automate workflows and create scalable solutions for merchants. *Develop a deep understanding of merchant behavior, competitive offerings and industry trends to identify new product opportunities. *Collaborate with business and operations teams to ensure successful product launches, adoption and scalability across the merchant ecosystem. *Establish strong product processes, documentation and prioritization frameworks to ensure effective execution across multiple stakeholders. *Own product charters based on evolving business priorities and identify new avenues for sustainable product and business growth. *Lead and mentor product managers / team members where applicable, fostering strong product thinking, ownership and execution excellence.

## What We’re Looking For

*Strong academic pedigree; Tier-1 institute preferred. *Relevant experience in Product Management, preferably with Tier-1 product, consumer internet, fintech or high-scale technology companies. *Proven experience in owning products end-to-end, from product discovery and strategy to launch, adoption and iteration. *Strong understanding of product development lifecycle, product strategy, roadmap planning and prioritization. *Strong analytical and problem-solving skills with the ability to translate data and customer insights into product decisions. *Hands-on experience with product analytics, experimentation, A/B testing, user segmentation and product metrics. *Experience building products for large-scale consumer, merchant or fintech ecosystems is preferred. *Understanding of merchant-facing products, payments, financial services or offline commerce will be an added advantage. *Experience leveraging AI / Agentic capabilities to enhance product experiences, automate workflows or improve decision-making. *Strong stakeholder-management and cross-functional collaboration skills, with the ability to work effectively with Engineering, Design, Data, Business and Operations teams. *Excellent communication skills with the ability to articulate product vision, strategy and requirements clearly. *High ownership, structured problem-solving ability and a strong bias for execution. *Ability to operate effectively in a fast-paced, ambiguous and highly data-driven environment.

Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

## About Paytm

## Company Overview
- **One-liner**: Paytm is India’s leading full-stack payments and financial services platform, enabling digital payments for consumers and merchants while distributing loans, insurance, and investment products.
- **Entity Type**: Public (NSE: PAYTM)
- **Headquarters**: Noida, Uttar Pradesh, India
- **Founded**: 2010
- **Founders**: Vijay Shekhar Sharma

## Core Business
- **Primary industries**: Payments, Financial Services, Marketing Services
- **Target customers**: B2C (consumers) and B2B (MSMEs, enterprises, online platforms)
- **Mission/purpose**: “To bring 500 million unserved and underserved Indians to the mainstream economy.” [paytm.com/about-us](https://paytm.com/about-us)

## Products & Services
- **Payment Services (Consumer & Merchant)**: QR code payments, Soundbox devices (with real‑time audio confirmation), All‑in‑One POS terminals, online payment gateway, UPI (including UPI Lite), and card acceptance. _Type_: Hardware + SaaS platform.
- **Financial Services Distribution**: Merchant loans, personal loans, insurance, and equity broking (via Paytm Money). _Type_: Service / marketplace.
- **Marketing Services**: Advertising, travel ticketing (bus, movies, flights), deals & gift vouchers. _Type_: Platform / marketplace.
- **Paytm Money Ltd**: Investment platform for mutual funds, stocks, NFOs. _Type_: App / brokerage.

## Market Standing
- **Valuation / Market Cap**: Not disclosed in provided sources (publicly traded; market cap fluctuates).
- **Key Metric**: Annual revenue estimated at **$758.2M** (LinkedIn, 2025); 39,368 active on‑roll employees in FY 2025. [linkedin.com/company/paytm](https://linkedin.com/company/paytm)
- **Notable Investors / Partners**: Not listed in provided sources (historically backed by SoftBank, Ant Financial, etc. – not verifiable from search results).
- **Growth Signals**: 18.7% YoY headcount growth (+4,811 people); serves **44M+ merchants** and **300M+ consumers**; deepened penetration in tier‑2/3 cities; successfully transitioned to a Third‑Party Application Provider (TPAP) for UPI under a multi‑bank model. [paytm.com/about-us](https://paytm.com/about-us), [paytm.com annual report](https://paytm.com/document/ir/annual-reports/fy2024-25/Paytm_Annual_Report_2024---25.pdf)

## Competitive Advantages
- **Full‑stack merchant payments leader** – owns the merchant relationship, aggregates all major payment instruments, negotiates rates, and provides cutting‑edge hardware (Soundbox, POS).
- **AI‑powered operations** – in‑house platforms Paytm ARMS (merchant lifecycle insights) and Periscope (fraud detection) automate onboarding, segmentation, pricing, and retention.
- **Largest fleet of Soundbox devices** on the street, creating a sticky subscription revenue stream.
- **Massive two‑sided ecosystem** (consumers + merchants) enabling high‑margin cross‑sell of loans, insurance, and marketing services.

## Strategic Focus
- **Payment‑led growth** – continue strengthening merchant payment leadership and expanding the omni‑channel platform.
- **Scale high‑margin financial services** – loan distribution, insurance, and equity broking.
- **Embed an AI‑first approach** across all products and internal processes to drive operating leverage.
- **Explore international expansion** of its technology‑led merchant payments and financial services distribution model. [paytm.com annual report](https://paytm.com/document/ir/annual-reports/fy2024-25/Paytm_Annual_Report_2024---25.pdf)

## Why Work Here
- **Benefits**: Medical insurance for self & family, wellness webinars, mental health support, maternity/paternity benefits, ESOPs, annual bonus, car lease, mobile device lease, employee discounts (Paytm Xtras), learning reimbursement, internal job mobility. [paytm.com/careers](https://paytm.com/careers)
- **Culture**: Innovation‑driven, purpose‑oriented (“simplify lives and fuel growth for millions”), with a strong emphasis on AI and technology. [paytm.com/careers](https://paytm.com/careers)
- **Work policy**: Most roles are **on‑site** (Noida, Mumbai, and other locations). [jobs.lever.co/paytm](https://jobs.lever.co/paytm)
- **Engineering culture**: Self‑driven learning, internal mobility, and the opportunity to work on products used by hundreds of millions of users.

## Sources
1. [Paytm Careers Page](https://paytm.com/careers)
2. [Paytm Job Openings (Lever)](https://jobs.lever.co/paytm)
3. [Paytm About Us](https://paytm.com/about-us)
4. [Paytm LinkedIn Profile](https://linkedin.com/company/paytm)
5. [Paytm Annual Report FY2024‑25 (PDF)](https://paytm.com/document/ir/annual-reports/fy2024-25/Paytm_Annual_Report_2024---25.pdf)

## Other roles at Paytm

- [Product Management - Senior Product Manager - Risk](https://feeny.ai/job/product-management-senior-product-manager-risk-paytm-bengaluru-qj6w2m3ysmrt) — Bengaluru, India
- [Risk Management - Broking](https://feeny.ai/job/risk-management-broking-paytm-mumbai-f263kdhccd8r) — Mumbai, India
- [Product Management- Paytm Insurance I Exp- 6-8 Years](https://feeny.ai/job/product-management-paytm-insurance-i-exp-6-8-years-paytm-noida-ft9c05d463w5) — Noida, India
- [Product Management - Senior Product Manager - Lending](https://feeny.ai/job/product-management-senior-product-manager-lending-paytm-noida-f4kaphr9234a) — Noida, India
- [Product Management - Senior Product Manager (AI) - Risk](https://feeny.ai/job/product-management-senior-product-manager-ai-risk-paytm-bengaluru-3e5rh3t01b93) — Bengaluru, India
- [Intern - Admin and Operations](https://feeny.ai/job/intern-admin-and-operations-paytm-noida-221x9r3sty5b) — Noida, India
- [Process Trainer - Manager - Lending (West)](https://feeny.ai/job/process-trainer-manager-lending-west-paytm-mumbai-sj5snwqns5g5) — Mumbai, India
- [Program Management – Lending(Sales Planning & Distribution Strategy)](https://feeny.ai/job/program-management-lending-sales-planning-distribution-strategy-paytm-mumbai-jj3ktz7qv2rg) — Mumbai, India
- [Risk Analyst](https://feeny.ai/job/risk-analyst-paytm-bengaluru-5r308snexzz9) — Bengaluru, India
- [Product Ops – LMS (Assistant Manager)](https://feeny.ai/job/product-ops-lms-assistant-manager-paytm-noida-dm35wq14tjth) — Noida, India