---
title: 'Product Manager, AI at Lucid Software'
canonical: 'https://feeny.ai/job/product-manager-ai-lucid-software-salt-lake-city-1st1dsz0q64d'
type: 'job'
last_seen: '2026-09-04'
---

# Product Manager, AI at Lucid Software

- **Company:** Lucid Software
- **Location:** Salt Lake City, UT
- **Posted:** 2026-07-23
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/lucidsoftware/jobs/6122862004

## Job description

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for a Product Manager to help us take our products to the next level by leveraging cutting-edge Artificial Intelligence. Are you a natural leader and a great teammate? Do you have a passion for elegant solutions, user experiences, and the massive potential of Generative AI? Are you drawn to work that is different every single day? If this is you, let’s talk!

This PM will join a team focused on innovation and new product discovery, particularly in the area of emerging technology and AI. You will be joining a vibrant team of PM’s that work on a variety of projects including bringing Lucid’s Collaborative AI products, agentic workflows, and canvas-native generative features to market; rapid prototyping and derisking for new, visual-first experiences; and continuing to build out the underlying innovative technical AI platform that makes it all possible. On that team, you’ll lead our AI platform and evaluation in partnership with our AI leadership group.

Responsibilities:

- Partner with product teams to identify, test, and de-risk new AI capabilities, rapidly validating customer value through prototypes, experiments, and iterative learning.
- Help shape how Lucid builds AI products by improving our product development process, evaluation strategy, and experimentation practices to support fast, high-confidence decision making.
- Stay at the forefront of modern AI, agentic systems, and developer tooling, bringing new technologies and approaches into product strategy where they create meaningful customer value.
- Develop deep customer expertise by understanding how people think, collaborate, and solve problems visually, then translate those insights into AI experiences that feel natural, useful, and trustworthy.
- Own AI platform capabilities & Evals from strategy through launch, working closely with Engineering, Design, Data Science, and Product teams to deliver scalable foundations that enable innovation across the organization.

Requirements:

- 4+ years of product management experience building successful B2B SaaS products, with a track record of leading complex, cross-functional initiatives from concept through launch.
- Experience bringing agentic AI products and capabilities to market, operating in fast-moving, ambiguous environments where customer needs, models, and technology evolve rapidly.
- Strong understanding of modern AI systems, including agent architectures, tool use, retrieval-augmented generation (RAG), AI evaluations, and the tradeoffs between quality, latency, reliability, and cost.
- Exceptional product judgment, with the ability to identify emerging technology opportunities, prioritize customer problems, and influence technical and business stakeholders across the organization.
- Proven ability to build strong partnerships across Engineering, Design, Data Science, Product, and Go-to-Market teams to deliver high-impact customer experiences.

Preferred Qualifications:

- Direct experience leading innovation or new product discovery teams, especially in the areas of rapid learning, AI iteration, and derisking non-deterministic features
- Experience with visual collaboration, spatial computing, or digital whiteboarding platforms
- Experience mentoring other PMs on AI product lifecycle best practices

## #LI-DA1

## About Lucid Software

## Company Overview
- **One-liner**: Lucid Software provides a visual collaboration suite (Lucidchart, Lucidspark) and an AI-powered product management platform (airfocus) to help teams see and build the future faster.
- **Entity Type**: Private (Bootstrapped/VC-backed; no recent funding round disclosed)
- **Headquarters**: South Jordan, Utah, United States
- **Founded**: 2010
- **Founders**: Ben Dilts (Co-Founder, Chief Technology Officer) and Karl Sun (Co-Founder)

## Core Business
- **Primary industry/industries**: Visual Collaboration, Intelligent Diagramming, Virtual Whiteboarding, Product Management Software
- **Target customers**: B2B, Enterprise, SMB, and individual users; trusted by 99% of the Fortune 500
- **Mission or purpose statement**: "To help teams see and build the future faster."

## Products & Services
- **Lucidchart**: An intelligent diagramming application (SaaS) that allows users to visualize complex ideas, systems, and processes with AI, data, and automation.
- **Lucidspark**: A virtual whiteboarding platform (SaaS) for ideation, design, and team collaboration in a virtual space.
- **airfocus**: An AI-powered product management and roadmapping platform (SaaS) that unites product teams around a single source of truth.
- **Enterprise Shield**: A security and compliance add-on that enforces internal standards at scale.
- **Add-ons & Integrations**: Over 100 custom-built integrations with tools like Google, Atlassian, and Microsoft.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Over 100 million individual users; trusted by 99% of the Fortune 500; the most used visual collaboration platform on the Fortune 500.
- **Notable Investors/Partners**: Partners with Google, Atlassian, and Microsoft. Customers include Google and NBC Universal.
- **Growth Signals**: Named the #12 most used app on Okta; 180+ countries with users; five offices in four countries (Utah, North Carolina, Amsterdam, Hamburg, Melbourne, London); 92% of employees say it is a great place to work (Great Place to Work certification).

## Competitive Advantages
- **Market Leadership**: The most used visual collaboration platform by the Fortune 500, with over 100 million users.
- **Platform Stickiness**: Deep integrations with over 100 tools (Google, Atlassian, Microsoft) and a strong ecosystem.
- **AI & Automation**: Built-in AI, data, and automation features in Lucidchart and airfocus for next-generation diagramming and product management.
- **Enterprise Security**: "Enterprise Shield" for compliance and security at scale, creating a safe environment for large organizations.

## Strategic Focus
- **Work Acceleration**: Helping teams move from strategy to planning to execution faster.
- **Tech Stack Consolidation**: Standardizing tools across common work modes to save time and budget for customers.
- **AI Integration**: Deepening AI capabilities across the product suite (Lucidchart, Lucidspark, airfocus) to enhance productivity and decision-making.
- **Global Expansion**: Maintaining offices in four countries (US, Netherlands, Germany, Australia, UK) and growing remote/hybrid workforce.

## Why Work Here
- **Culture**: Guided by four core values: Teamwork over ego, Individual empowerment/initiative/ownership, Innovation in everything we do, and Passion and excellence in every area. 92% of employees say it is a great place to work (Great Place to Work certified).
- **Work Model**: Hybrid and remote options available; offices in South Jordan (UT), Raleigh (NC), Amsterdam, Hamburg, Melbourne, and London.
- **Benefits**: Competitive compensation, comprehensive health benefits, generous PTO, equity grants, paid family leave, paid sabbatical after 5 years, wellness reimbursement, free lifetime Lucidchart and Lucidspark accounts, quarterly team activity budgets, and personal/career development through Lucid Learning.
- **Engineering Culture**: Annual Hackathon; emphasis on innovation and individual empowerment; "Innovation in everything we do" is a core value.
- **Inclusion**: "Inclusive Lucid" program focused on cultivating inclusion and belonging for everyone.

## Sources
1. [lucid.co](https://lucid.co/)
2. [lucid.co/about](https://lucid.co/about/)
3. [lucid.co/careers](https://lucid.co/careers)
4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/lucidsoftware)
5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7000495)

## Other roles at Lucid Software

- [EMEA Enterprise Expansion Account Executive (Dutch speaking)](https://feeny.ai/job/emea-enterprise-expansion-account-executive-dutch-speaking-lucid-software-cv6wy4nx9z2v) — Amsterdam, Netherlands
- [Professional Services Consultant](https://feeny.ai/job/professional-services-consultant-lucid-software-raleigh-wdq32wrd1j8e) — Raleigh, NC
- [Professional Services Consultant](https://feeny.ai/job/professional-services-consultant-lucid-software-salt-lake-city-sndesw45htkk) — Salt Lake City, UT
- [Strategic Finance Analyst I](https://feeny.ai/job/strategic-finance-analyst-i-lucid-software-salt-lake-city-t56ap55168nk) — Salt Lake City, UT
- [Revenue Operations Analyst II](https://feeny.ai/job/revenue-operations-analyst-ii-lucid-software-raleigh-27m550q2svzx) — Raleigh, NC
- [Revenue Operations Analyst II](https://feeny.ai/job/revenue-operations-analyst-ii-lucid-software-salt-lake-city-9jerxgsz4vxy) — Salt Lake City, UT
- [Customer Operations Intern - Part-time Fall 2026](https://feeny.ai/job/customer-operations-intern-part-time-fall-2026-lucid-software-salt-lake-city-cm2f8a2d0z1r) — Salt Lake City, UT
- [EMEA Enterprise Expansion Account Executive (Nordic speaking)](https://feeny.ai/job/emea-enterprise-expansion-account-executive-nordic-speaking-lucid-software-yyaew43rfjak) — Amsterdam, Netherlands
- [Product Manager, AI](https://feeny.ai/job/product-manager-ai-lucid-software-raleigh-g5hfehv18vde) — Raleigh, NC
- [Sr. Product Manager, Dev Platform](https://feeny.ai/job/sr-product-manager-dev-platform-lucid-software-raleigh-z0r0s285pmrh) — Raleigh, NC