---
title: 'Product Manager – AI Product Engineering at Guidepoint'
canonical: 'https://feeny.ai/job/product-manager-ai-product-engineering-guidepoint-london-england-s1er6b06b0f5'
type: 'job'
last_seen: '2026-09-11'
---

# Product Manager – AI Product Engineering at Guidepoint

- **Company:** Guidepoint
- **Location:** London England, United Kingdom
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8783643002

## Job description

Overview:

We are looking for a Product Manager to support the build, rollout, adoption, and continuous improvement of AI-powered products used across Guidepoint’s expert-network operations.

This role sits at the intersection of product management, product operations, workflow automation, AI adoption, and internal tools. The ideal candidate is a hands-on problem solver who can work closely with users, engineering, QA, design, operations, and leadership to turn high-friction workflows into reliable, scalable product systems.

The Product Manager will support a portfolio of mature and emerging initiatives by writing clear requirements, managing user feedback, looking at adoption, usage data & analytics, triaging issues, supporting UAT and helping teams make data-driven product improvements. This role is especially important as Guidepoint expands its use of AI, automation, and human-in-the-loop workflows across complex operational processes.

What You’ll Do:

Product Delivery & Execution

- Partner with engineering, QA, UX, and business stakeholders to support timely and high-quality delivery of product improvements.
- Participate in sprint planning, backlog refinement, UAT, release readiness, and post-release review.
- Help ensure features are tested against real user workflows, edge cases, business rules, and operational expectations.
- Support rollout planning, user onboarding, training, and adoption follow-ups for new and existing product capabilities.

Product Operations & Workflow Support

- Act as a day-to-day product contact for users
- Triage bug reports, user questions, change requests, and product feedback.
- Translate recurring themes into clear product requirements, tickets, acceptance criteria, and follow-up actions.
- Maintain strong product hygiene across Jira, Confluence, release notes, user documentation, and training materials.

AI Workflows & Tools

- Work with product and engineering teams to ensure AI-driven features are usable, measurable, and aligned with real business workflows.
- Help identify where automation is working well, where users are intervening, and where product improvements are needed.

Metrics, Adoption & Continuous Improvement

- Track product adoption, usage, user friction, defects, release outcomes, and operational impact.
- Build and maintain lightweight dashboards, recurring reports, and product health views.
- Synthesize input from users, support channels, usage data, QA findings, and stakeholder feedback to recommend product improvements.
- Support quarterly and sprint-level planning by bringing structured insights on product performance, adoption gaps, and user pain points.

Cross-Functional Communication

- Coordinate across Product, Engineering, QA, UX, Client Services, Operations, Compliance, and other stakeholder groups.
- Communicate product updates, known issues, release timelines, and training needs clearly to internal teams.
- Help ensure feedback is gathered before and after delivery, and that product decisions are grounded in user needs, business impact, and operational realities.

What You Have:

- 2–4+ years of experience in Product Management, Product Operations, Business Analysis, or Workflow Automation roles.
- Strong ability to translate ambiguous business problems into clear requirements, user stories, acceptance criteria, and delivery plans.
- Comfort working with engineering, QA, UX, and business stakeholders in an agile environment.
- Strong communication skills, verbal & written, including product documentation, release notes, training material, and stakeholder updates.
- Analytical mindset with experience using product metrics, dashboards, user feedback, and operational data to guide product decisions.
- Familiarity with AI products, LLM-powered workflows, recommendation systems, human-in-the-loop design, or automation products is strongly preferred.

What We Offer:

- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Excellent professional development opportunities
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year-round company sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
- Volunteer days

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

## #LI-HYBRID

## #LI-TA1

## About Guidepoint

## Company Overview
- **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction.
- **Entity Type**: Private (Bootstrapped/Profitable)
- **Headquarters**: New York City, USA
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics
- **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally)
- **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.”

## Products & Services
- **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph.
- **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed.
- **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows.
- **Guidepoint Tracker**: Alternative data product launched in 2007.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, profitable company)
- **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide
- **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable)
- **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly.

## Competitive Advantages
- **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate.
- **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence.
- **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks.
- **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients.

## Strategic Focus
- **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows.
- **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research.
- **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base.

## Why Work Here
- **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common.
- **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working.
- **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds.
- **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily.
- **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions.

## Sources
1. [Guidepoint Official Website](https://www.guidepoint.com/)
2. [Guidepoint About Page](https://www.guidepoint.com/company/)
3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/)
4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint)
5. [Guidepoint LinkedIn](https://www.linkedin.com/company/guidepoint)

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