---
title: 'Product Manager, Analytics & Reporting at Ellipsis Health'
canonical: 'https://feeny.ai/job/product-manager-analytics-reporting-ellipsis-health-san-francisco-v6m6tvdz8wvw'
type: 'job'
last_seen: '2026-09-07'
---

# Product Manager, Analytics & Reporting at Ellipsis Health

- **Company:** Ellipsis Health
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/ellipsis-health/e6090a61-ef0b-47a5-b99f-cc3cacf2742d

## Job description

Ellipsis Health is redefining how care teams engage and support patients through voice-based artificial intelligence. Our Voice AI Care Manager, Sage, delivers empathetic, real-time conversations that help health plans and care management teams scale outreach, reduce operational bottlenecks, and improve member experience and outcomes. Built on a foundation of more than 3 million real clinical conversations, Ellipsis Health’s proprietary vocal biomarker technology enables Sage to understand not just what is said—but how it is said—bringing emotional intelligence into care at scale.

Today, Ellipsis Health partners with leading health plans, PBMs, provider, pharma, care management organizations, and healthcare innovators to support engagement across a variety of care management and patient engagement use cases. Backed by top investors including CVS Health/Aetna, Salesforce Ventures, and Khosla Ventures, Ellipsis Health is entering its next phase of growth—expanding market presence, deepening enterprise partnerships, and defining the category for empathetic voice AI in healthcare.

## ABOUT THE TEAM

The Product team at Ellipsis Health builds and deploys voice-based AI systems that operate inside real clinical and operational workflows. We partner closely with Customer Success, Engineering, and Commercial to ensure our platform is not only innovative but operationally deployable and scalable across complex healthcare environments. As we scale, this team owns the bridge between our core Voice AI capabilities and the technical infrastructure required to trigger, manage, and report on millions of member interactions.

## ABOUT THE ROLE

We are looking for a highly analytical, execution-driven Product Manager to own how we track, measure, and display the performance of our Voice AI, Sage. Reporting to the Senior Director of Product Management, you will serve as the bridge between our complex data infrastructure and the value we present to our customers.

In the short term, you will act as the operational engine for new customer implementations, ensuring data ingestion runs smoothly and internal teams are prepared for call execution. Concurrently, you will take ownership of our customer analytics and reporting capabilities. Your mandate will be to scale our reporting tools across our customer base and lead the strategic expansion of these capabilities—defining net-new analytics features, adding functionality, and shaping how the market measures Sage's performance. You are a self-starter who thrives in the tactical weeds of data operations but possesses the product vision to scale highly intuitive, market-facing analytics tools.

## WHAT YOU’LL OWN

- Implementation & Data Operations: Act as the primary product lead for new customer data deployments, rapidly resolving day-to-day file ingestion issues and mapping discrepancies.
- Customer-Facing Analytics Strategy: Take ownership of our customer-facing analytics and reporting experience. You will drive the rollout of data insights to our customer base and lead discovery for expanded reporting functionality for Payer and Provider partners.
- Operational Readiness: Ensure that internal clinical and operations teams are fully prepared for campaign execution, systemizing the unscalable aspects of our onboarding workflows.
- Internal Reporting & Analytics: Lead the strategic evolution of our internal reporting architecture on our modern BI suite, designing dashboards that empower our Customer Success and Commercial teams.
- Performance Metric Strategy: Partner with product leadership to define how we represent Sage’s performance to the market, establishing the core metrics that matter most to different user personas (e.g., enrollment rates, workflow success).
- Cross-Functional Leadership: Drive the day-to-day execution and agile ceremonies for a matrixed team of data and QA engineers to ensure timely delivery of both implementations and product features.

## WHAT SUCCESS LOOKS LIKE (6-9 MONTHS)

- Customer Analytics Adoption: Successfully scale our reporting capabilities across the customer base, delivering high-value insights that prove the ROI of Sage and drive partner engagement.
- Implementation Velocity: Drastically reduce the manual overhead and turnaround time required to resolve data file issues and get new customer campaigns live.
- Reporting Strategy Execution: Successfully execute the migration and consolidation of key internal and external reports onto our modern business intelligence platform.
- Metric Standardization: Establish a unified, company-wide data dictionary and reporting standard for how we measure and communicate Sage’s performance.

## REQUIREMENTS

- Experience: 3+ years of Product Management or highly technical Business Systems/Data Analytics experience, with a track record of driving cross-functional data initiatives.
- Technical Fluency: Strong proficiency in SQL and a solid understanding of modern data architecture (data lakes, ETL pipelines, data modeling).
- Preferred Technology: Hands-on familiarity with modern data stack technologies like Databricks, Airflow, and Sigma (or similar BI/visualization platforms) is highly preferred.
- Operational Grit: Demonstrated ability and willingness to dive into manual troubleshooting, file resolution, and tactical operations to unblock implementations while building toward automated solutions.
- Domain Expertise: Familiarity with healthcare data (payers/providers), population health metrics, and basic clinical workflows.
- Customer Facing: Experience designing, launching, or scaling B2B analytics, reporting dashboards, or data products that are consumed directly by enterprise customers.
- Startup Mindset: Ability to write against ambiguity, take ownership of failure modes, and adapt quickly as technology and priorities shift.

## SALARY AND BENEFITS

We offer competitive salaries and benefits, including 401(k) matching up to 4% percentage of your salary, health, vision, and dental insurance, and flexible paid time off. The actual salary offered will be determined by a variety of factors, including, but not limited to, your individual skills, qualifications, and past experience relative to the requirements of the role.

## BACKGROUND CHECKS

As a health technology company, we reserve the right to run a background check on any applicant to which we extend an offer and to re-perform any such check at any time during the course of employment. Please note that there is no set policy for rejecting candidates based on specific background check results, and we consider each candidate as a whole before making any decisions. We comply with all “ban the box” laws in applicable jurisdictions.

## ASSISTANCE

If you have a disability or otherwise require any assistance whatsoever in the application or recruitment process, please feel free to submit a request to careers@ellipsishealth.com

## About Ellipsis Health

## Company Overview
- **One-liner**: Ellipsis Health provides an emotionally intelligent AI care manager, Sage, that automates patient engagement, clinical assessments, and care coordination for health plans, health systems, specialty care, and pharmaceutical companies.
- **Entity Type**: Private (Series A-II; total funding $75.39M)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2017
- **Founders**: Not publicly available

## Core Business
- Primary industry: Healthcare AI / Healthcare IT
- Target customers: B2B – health plans, health systems, specialty care providers, and pharmaceutical companies
- Mission/purpose: To deliver empathetic, autonomous virtual care management that reduces administrative burden, improves patient outcomes, and enables care teams to work at the top of their licenses.

## Products & Services
- **[Sage – AI Care Manager](https://ellipsishealth.com/product/)**: An agentic AI platform that conducts fully autonomous, natural-language calls with patients. Use cases include program enrollment & engagement, clinical assessments (HRAs, HOS, HCAHPS), care coordination, medication adherence, discharge check-ins, and preventive care outreach. Sage is multilingual, HIPAA and SOC2 Type 2 compliant, and designed with clinical oversight.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Annual revenue ~$8.1M (LinkedIn estimate) – not independently verified; total disclosed funding $75.39M (CB Insights) / $79.1M (LinkedIn)
- **Notable Investors/Partners**: Khosla Ventures (lead Series A), Salesforce, Mitsui & Co. Global Investment, AME Cloud Ventures, Colliers, and 30+ other investors. Strategic partnerships with Salesforce (Sage integrated into Salesforce Health Cloud) and NVIDIA (to enhance NLP capabilities).
- **Growth Signals**: Headcount grew 60% YoY to 60 employees; LinkedIn followers +80% YoY. Raised $45M Series A-II in July 2025. Filed 14 patents around psychiatric diagnosis, computational linguistics, and mood disorders.

## Competitive Advantages
- **Emotionally intelligent, conversational AI** that adapts to patient tone and responses, driving higher engagement than rigid IVR systems.
- **Healthcare-native security and compliance**: HIPAA, SOC2 Type 2, end-to-end encryption, and continuous third-party audits.
- **Clinical oversight** built into AI operations, preserving trust and safety.
- **Proprietary acoustic and NLP models** for voice-based screening and monitoring of behavioral health conditions.
- **Pre-built integrations** with EHRs and Salesforce Health Cloud, reducing deployment friction.

## Strategic Focus
- Deepen integration with major health IT ecosystems (Salesforce, EHRs).
- Expand use cases into medication adherence and preventive care.
- Scale the platform through partnerships (Clearstep, NVIDIA) to reach more health plans and systems.
- Continue patenting voice-AI innovations for broader clinical applications.

## Why Work Here
- Opportunity to build cutting-edge AI in a regulated, high-impact industry (healthcare).
- Cross-functional team with backgrounds from top tech and healthcare companies.
- Remote-friendly culture with employees across the US, Canada, India, and Brazil.
- Current open roles (via [Ashby](https://jobs.ashbyhq.com/ellipsis-health)): Frontend Engineer, Backend Engineer, Senior Full-Stack Engineer, Technical Recruiter – Healthcare AI.
- Engineering-led environment with strong emphasis on AI safety, ethical AI, and clinical rigor.

## Sources
1. [ellipsishealth.com](https://ellipsishealth.com/)
2. [cbinsights.com](https://www.cbinsights.com/company/ellipsis-health)
3. [linkedin.com](https://www.linkedin.com/company/ellipsis-health)
4. [ellipsishealth.com/product](https://ellipsishealth.com/product/)
5. [ellipsishealth.com/careers](https://ellipsishealth.com/careers/)

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