---
title: 'Product Manager at Bjak'
canonical: 'https://feeny.ai/job/product-manager-bjak-hong-kong-4xnny80h61g1'
type: 'job'
last_seen: '2026-11-06'
---

# Product Manager at Bjak 

- **Company:** [Bjak ](https://feeny.ai/companies/bjak)
- **Location:** Hong Kong
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/bjakcareer/75cdb681-66ad-434a-b0f6-12880bc0d2a5

## Job description

## About

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

## Role

- Lead product requirements, user journeys, feature priorities and acceptance criteria based on user needs and business objectives
- Work with design and engineering to develop intuitive product experiences and ensure features meet user expectations
- Manage the product roadmap and prioritise features based on user value, business impact and development effort
- Coordinate product development from planning and design through testing, launch and iteration
- Analyse product usage, user feedback and performance metrics to improve activation, engagement and retention
- Research user behaviour, competing products and market trends to identify product opportunities and inform decisions

## Requirements

- 3+ years of product management experience in consumer technology, mobile applications or software products
- Strong product sense, with the ability to identify user problems and translate them into simple, intuitive product experiences
- Experience defining product requirements, user journeys and feature specifications in collaboration with design and engineering
- Proven track record of shipping products or features with measurable improvements in user adoption, engagement or retention
- Ability to prioritise product decisions based on user needs, business objectives, available resources and development effort
- Strong analytical skills, including defining product success metrics, interpreting user behaviour and using data to guide improvements
- Good understanding of software development processes and ability to communicate product requirements and trade-offs with engineering teams

## Nice to Have

- Experience building or scaling consumer mobile applications
- Experience launching new products or features across international markets
- Technical background or previous software engineering experience
- Experience with AI-powered consumer products or AI-native user experiences

## About Bjak 

## Company Overview
- **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: Selangor, Malaysia
- **Founded**: 2019
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical)
- **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks)
- **Mission**: “To develop technology‑based solutions to improve financial inclusion.”

## Products & Services
- **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent.
- **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month).
- **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car.
- **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs.
- **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe.
- **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor).
- **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops.
- **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia).

## Competitive Advantages
- **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers.
- **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership.
- **AI & automation**: Uses AI agents to simplify policy selection and claims processes.
- **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support.

## Strategic Focus
- **Geographic expansion**: Entering European markets, with an IPO under consideration.
- **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency.
- **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value.
- **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth.

## Why Work Here
- **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed.
- **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally.
- **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery.
- **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement.
- **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews.

## Sources
1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission)
2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values)
3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions
4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news)

## Other roles at Bjak 

- [Head of Business Development](https://feeny.ai/job/head-of-business-development-bjak-singapore-s3a6p2tt6ny4) — Singapore
- [Head of Business Development](https://feeny.ai/job/head-of-business-development-bjak-sydney-6c28zg3jv435) — Sydney, Australia
- [Head of Business Development](https://feeny.ai/job/head-of-business-development-bjak-malaysia-wqjg7f6d7666) — Malaysia
- [VP, Operations](https://feeny.ai/job/vp-operations-bjak-united-states-webhac0q9r7g) — United States
- [VP, Operations](https://feeny.ai/job/vp-operations-bjak-china-eckefhmn5dgt) — China
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-hong-kong-cmsny6jkcprt) — Hong Kong
- [VP, Strategy](https://feeny.ai/job/vp-strategy-bjak-hong-kong-j4n96mt4bm67) — Hong Kong
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-united-kingdom-7sjss9m28g8z) — United Kingdom
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-united-states-hvg4m1vscz5x) — United States
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-china-85ddgh5nhddf) — China