---
title: 'Product Manager - Book with AI at Navan'
canonical: 'https://feeny.ai/job/product-manager-book-with-ai-navan-tel-aviv-vx8jhnrms50f'
type: 'job'
last_seen: '2026-09-15'
---

# Product Manager - Book with AI at Navan

- **Company:** Navan
- **Location:** Tel Aviv, Israel
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-15
- **Apply:** https://navan.com/careers/openings?gh_jid=8160539

## Job description

We are looking for a Product Manager to shape the future of business travel through Book with AI. You will own the product across Hotels, Rental Cars, and Rail, while serving as the day-to-day product lead for the team and making complex bookings feel as natural, trustworthy, and seamless as working with an expert travel agent.

We are looking for a Product Manager to own the Book with AI product end to end across Hotels, Rental Cars, and Rail. Your mission is to make booking complex business travel feel as natural as working with an expert travel agent - while making sure the agent is accurate, policy-aware, transparent, and reliable enough for real transactions.

This is a highly cross-functional, hands-on role. You’ll lead day-to-day execution across the entire traveler journey - from the initial request through search, comparison, booking, post-booking support, and recovery when things go wrong, partnering closely with engineering, design, applied AI/ML, data, travel domain experts, operations, and other product teams.

You’ll shape the conversational and user-interface experiences that power Book with AI, helping travelers express their needs, evaluate trade-offs, make confident decisions, and complete bookings with less effort. You’ll stay close to the customer experience by reviewing real conversations, leading bug bashes, interpreting evaluation results, identifying patterns in user feedback, and ensuring the team remains focused on the highest-impact opportunities.

The ideal candidate thrives in ambiguity, learns quickly, and is energized by AI-native products. They create clarity and momentum without waiting for perfect information, roll up their sleeves, and drive work through uncertainty and chaos.

## What You'll Do

- Own the vision, strategy, roadmap, and execution for Book with AI across Hotels, Rental Cars, and Rail.
- Own the full Book with AI journey: intent understanding, search, ranking and recommendations, policy and personalization, comparison, contract, checkout, booking, and post-booking support.
- Define a coherent cross-LOB experience for users who want to plan and book multiple parts of a trip, including clear sequencing, handoffs, and expectations.
- Improve the product's key outcomes, including successful booking completion, conversion, time to book, user effort, CSAT, trust, and repeat usage.
- Lead experimentation across conversational flows, recommendations, search and booking surfaces, using clear hypotheses and measurable success criteria.
- Partner with AI, data, and engineering teams to improve intent understanding, ranking, recommendations, personalization, tool orchestration, and the use of conversational and UI-based experiences.
- Establish a strong product feedback loop, such as organizing and prioritizing bug bash findings, investigate production conversations, connect issues to root causes, and ensure fixes are validated before and after release.
- Define meaningful goals and evaluation criteria for AI behavior, including task completion, factual accuracy, policy compliance, correct tool and UI usage, response quality, latency, and safe recovery from failures.
- Align stakeholders across product, engineering, design, ML, data, travel operations, support, and adjacent Navan teams.
- Communicate product decisions, tradeoffs, status, risks, and learnings clearly to leadership and the broader organization.
- Represent the customer in every discussion and ensure that the AI is transparent about limitations, unsupported requests, changing prices, availability, and booking status.

## What We're Looking For

- 4+ years of experience in product management, with a track record of owning and shipping customer-facing products.
- Experience owning a complex product or product area end to end, including strategy, discovery, prioritization, execution, launch, and measurement.
- Strong product judgment and the ability to balance customer value, business impact, technical complexity, reliability, and speed.
- Experience improving measurable product outcomes such as conversion, task completion, engagement, retention, or customer satisfaction.
- Excellent written and verbal communication skills, with the ability to create alignment with leadership, collaborate across diverse stakeholders, and communicate effectively with customers.
- A data-informed approach to product decisions, combined with strong qualitative judgment and customer empathy.
- Curiosity about AI products and the ability to reason about probabilistic systems, failure modes, evaluation, guardrails, and human trust.
- A practical, ownership-oriented mindset: you find the problem, clarify it, bring the right people together, and drive it through resolution.

## Nice to have

- Experience building AI assistants, conversational products, recommendation systems, search experiences, or agentic workflows.
- Experience defining or using LLM evaluations, quality rubrics, production monitoring, or experimentation frameworks.

## How you will make an impact

In your first months, you will build a deep understanding of the Book with AI experience and its users, establish a clear view of the highest-impact opportunities across Hotels, Cars, and Rail, and create a focused execution rhythm with the team. You will bring structure to the product backlog, quality loop, and roadmap so the team can consistently focus on the problems that matter most.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

## About Navan

## Company Overview
- **One-liner**: Navan is the leading all-in-one, AI-powered business travel, payments, and expense management platform that makes corporate travel effortless for frequent travelers while giving finance teams full control.
- **Entity Type**: Public (ticker: **NAVN**, listed on Nasdaq Global Select Market in October 2025)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2015
- **Founders**: Ariel Cohen and Ilan Twig

## Core Business
- **Primary industry/industries**: Corporate travel management, expense management, travel technology, payments.
- **Target customers**: B2B – mid-market to enterprise companies; also SMBs.
- **Mission or purpose statement**: "Make travel easy for every traveler by being the best travel agency on the planet."

## Products & Services
- **Navan Travel**: AI-powered booking platform for flights, hotels, and ground transportation with extensive inventory access (including NDC content from 17+ airlines).
- **Navan Expense**: Automated expense management that categorizes and reconciles receipts, with real-time policy enforcement and integration with ERPs.
- **Navan Edge**: AI travel assistant (chat-based) that handles bookings and provides 24/7 human support.
- **Navan Rewards**: Incentive program that rewards employees for booking below budget.
- **Navan Connect (BYOC)**: Card-link technology that connects corporate cards from 250+ banks, enabling unified spend visibility.
- **Navan Corporate Cards**: Physical and virtual cards for payments.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results (post-IPO, real-time market cap available on exchanges).
- **Key Metric**: **Total Headcount** ~3,300 employees (as of 2026); **Number of customers** – thousands, including major enterprises like Heineken, Unilever, Wayfair, and Zoom.
- **Notable Investors/Partners**: Not listed in provided sources, but strategic partners include Amadeus (dual-GDS model) and major airlines via NDC.
- **Growth Signals**: Went public in October 2025; expanded globally through acquisitions of Comtravo (Germany), Resia (France), Tripeur (India), and Reed & MacKay (Europe); now operates 50 offices worldwide; first TMC to integrate AI across the entire platform.

## Competitive Advantages
- **AI-first platform**: First travel management company to embed AI across search, booking, expense reconciliation, and customer service.
- **All-in-one T&E**: Combines travel, expense, and payments in a single system, eliminating the need for multiple vendors.
- **Dual-GDS model**: Integrated with both Sabre and Amadeus, providing global coverage and competitive pricing.
- **NDC leader**: Offers access to 17 airlines’ New Distribution Capability content for better fares and inventory.

## Strategic Focus
- Continue leading in AI-powered travel and expense innovation.
- Expand corporate card and payments ecosystem (Navan Connect, external card linking).
- Deepen enterprise capabilities and global footprint (targeting mid-market and large multinationals).
- Drive user adoption through employee rewards and seamless mobile experience.

## Why Work Here
- **Work model**: Hybrid – 4 days per week in office (Palo Alto HQ and other global offices). Strong emphasis on in-person collaboration.
- **Culture**: Meritocratic, high-ownership, “high-talent density” environment. Values include extreme ownership, bias to action, “AI-first mindset”, and “seriously fun”.
- **Perks & Benefits**:
  - Flexible vacation (take time off as needed, manager coordination).
  - Paid parental leave (16 weeks birthing parent, 10 weeks non-birthing).
  - 401k, Employee Stock Purchase Plan (ESPP) with discount.
  - Medical, dental, vision, pet insurance.
  - Commuter benefits, in-office snacks and lunches, dog-friendly offices.
  - Headspace mental health subscription.
  - Navan personal travel discounts (employee leisure bookings at corporate rates).
  - Connectivity allowance (bi-weekly stipend for remote work).
- **Growth opportunities**: Rapidly scaling public company; teams across engineering, product, data science, travel operations, and R&D.

## Sources
1. [navan.com](https://navan.com/ – Product overview, platform details)
2. [navan.com/about](https://navan.com/about – Company history, mission, timeline, IPO)
3. [navan.com/careers](https://navan.com/careers – Culture, values, benefits, work model)
4. [builtin.com](https://builtin.com/company/navan – Headcount, offices, hybrid policy, perks)

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