--- title: 'Product Manager (Dashboard) at SpotOn' canonical: 'https://feeny.ai/job/product-manager-dashboard-spoton-austin-5bztb8cegegx' type: 'job' last_seen: '2026-09-14' --- # Product Manager (Dashboard) at SpotOn - **Company:** [SpotOn](https://feeny.ai/companies/spoton) - **Location:** Austin, TX - **Employment:** full-time - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/spoton/acd89b4f-bef1-4219-8f6f-3461c4fce3f3 ## Job description ## About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. Dashboard Product Manager We’re looking for an experienced Product Manager who’s passionate about the restaurant industry and motivated to build innovative, high-impact products for the 15 million people who live and work in it. This role owns the Merchant Dashboard—the central control center where restaurant operators manage their business within SpotOn. You will define how merchants navigate, configure, monitor, and grow their business across the software suite. The Dashboard is the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. This PM will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows. You’ll collaborate closely with Engineering, Design, Marketing, Data Science, and GTM teams to turn that vision into reality. You will: - Be an integral part of defining the product strategy for SpotOn restaurant software suite. - Own and manage the product roadmap—making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities. - Bring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems. - Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Ops and GTM—to gather input, align priorities, and deliver impactful solutions. - Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth. - Lead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions. - Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer. - Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products. Qualifications: - 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software - Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms - Technically fluent—you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation. - A metrics-driven work style that leverages data to make informed decisions. - Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders. - Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products. - Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity. - Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus Hybrid-3 days a week in office Compensation: - Our base pay range starts at $175,000 -$195,000 for this role - Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan - Offers will be reflective of the candidate’s location and experience. Benefits: At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes: - Medical, Dental and Vision Insurance - 401k with company match - RSUs - Paid vacation, 10 company holidays, sick time, and volunteer time off - Employee Resource Groups to build community and inclusion at work - Monthly cell phone and internet stipend - Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@[spoton.com](http://spoton.com)). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company. ## About SpotOn ## Company Overview - **One-liner**: SpotOn provides cloud-based point-of-sale (POS), payments, and software solutions to help restaurants and small-to-medium-sized businesses (SMBs) compete and grow. - **Entity Type**: Private (backed by top-tier venture capital) - **Headquarters**: San Francisco, California, USA (with offices in Chicago, Illinois; Southfield, Michigan; Austin, Texas; and Raleigh, North Carolina) - **Founded**: 2017 - **Founders**: Zach Hyman, Kevin Bryla ## Core Business - **Primary industries**: Restaurant Technology, Financial Services, Payments, SMB Software - **Target customers**: Independent and multi-location restaurants, small and medium-sized businesses (B2B) - **Mission/Purpose**: To help local businesses compete and win with intuitive software, point-of-sale systems, and payment solutions. ## Products & Services - **SpotOn Point-of-Sale (POS)**: A flexible, cloud-based restaurant management system that handles payments, orders, and operations. It includes countertop terminals, handheld devices for tableside ordering/payments, kitchen display systems, and customer-facing displays. - **SpotOn Order**: A commission-free online ordering platform that integrates directly with the POS, including a white-labeled ordering app (GoTo Place), menu management, delivery integrations, and order pacing. - **SpotOn Teamwork**: An all-in-one labor management solution that syncs with the POS for scheduling, tip management, and payroll integration. - **SpotOn Profit Assist**: An AI-powered tool that analyzes restaurant P&L data to identify profit leaks and improve margins. - **SpotOn Terminal**: A simple POS terminal for small businesses, featuring offline mode, cellular connectivity, tipping prompts, and employee tracking. - **Payment Processing**: End-to-end payment gateway and processing services, including options for surcharging/dual pricing. ## Market Standing - **Valuation**: Not publicly disclosed (privately held) - **Key Metric**: Total employees ~2,000 (as of mid-2025). As a private company, revenue is not publicly disclosed. - **Notable Investors/Partners**: Dragoneer Investment Group, Andreessen Horowitz (a16z), 01 Advisors, DST Global, Franklin Templeton. - **Growth Signals**: - Named one of *Fast Company*’s Most Innovative Companies in 2024. - Certified as a Great Place to Work (2023, 2024). - Ranked #1 restaurant point-of-sale on G2 based on user reviews, outpacing Toast and Square in key categories like quality of support and satisfaction. - Expanded product suite with AI-powered profit analysis (Profit Assist) and comprehensive labor management (Teamwork). ## Competitive Advantages - **Integrated, end-to-end platform**: Combines POS, payments, online ordering, marketing, labor management, and AI analytics in a single system that syncs seamlessly. - **Commission-free online ordering**: A major differentiator for restaurants looking to keep more of their revenue. - **High-touch support**: Backed by 24/7 support from real people, which drives industry-leading customer satisfaction scores on third-party review sites. - **Focus on independent restaurants**: Deep specialization in the needs of local and independent operators, not just large chains. ## Strategic Focus - **AI and data-driven tools**: Continued investment in AI features like Profit Assist to help operators improve margins. - **Product expansion**: Growing the suite beyond POS into labor management, marketing automation, and advanced analytics. - **Scale with quality**: Maintaining a high-touch, customer-first support model while scaling to serve more businesses across the U.S. ## Why Work Here - **Culture**: Emphasizes “Be the Client,” diversity of thought, and a supportive community. Values include honesty, respect, transparency, and a “heart and hustle” mentality. - **Work Model**: Hybrid and remote options available depending on role and location. Offices in San Francisco (HQ), Chicago, Austin, Southfield (MI), and Raleigh. - **Benefits**: Medical, dental, vision insurance; 401k with company match; equity grants; flexible time off and holidays; generous parental leave; transit benefits; mental health resources; technology stipend; tuition reimbursement (up to $2k/year). - **Engineering Culture**: Uses modern tech stacks; is actively hiring for Staff AI Engineers and Senior Software Engineers. Recognized as a Built In 2024 Best Place to Work. - **Diversity**: Active Employee Resource Groups (ERGs) and a commitment to diversity of culture, background, experience, and thought. ## Sources 1. [spoton.com](https://www.spoton.com/) 2. [spoton.com/careers](https://www.spoton.com/careers/) 3. [builtin.com](https://builtin.com/company/spoton) 4. [linkedin.com](https://www.linkedin.com/company/spoton) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7045280) ## Other roles at SpotOn - [VP of Product Management](https://feeny.ai/job/vp-of-product-management-spoton-austin-5zmwxt1nbtxf) — Austin, TX - [Territory Sales Representative / Restaurant Specialist - El Paso, TX](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-el-paso-tx-spoton-el-paso-589e0vyjbfqn) — El Paso, TX - [Territory Sales Representative / Restaurant Specialist - Kansas City, MO](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-kansas-city-mo-spoton-c2n7atq6zbef) — Kansas City, MO - [Territory Sales Representative / Restaurant Specialist - Tallahassee, FL](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-tallahassee-fl-spoton-vhetnmgch1bq) — Tallahassee, FL - [Territory Sales Representative / Restaurant Specialist - Encinitas/Del Mar/La Jolla, San Diego CA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-encinitas-del-mar-la-jolla-41mprmb7wpf5) — San Diego, CA - [Territory Sales Representative / Restaurant Specialist - Flagstaff, AZ](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-flagstaff-az-spoton-4z0wb446g2gk) — Flagstaff, AZ - [Territory Sales Representative / Restaurant Specialist - Long Beach, CA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-long-beach-ca-spoton-long-zjwact648jqk) — Long Beach, CA - [Territory Sales Representative / Restaurant Specialist - Oceanside / Vista / Escondido, CA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-oceanside-vista-escondido-01yx5cnc4dsm) — Oceanside, CA - [Territory Sales Representative / Restaurant Specialist - Fredericksburg, VA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-fredericksburg-va-spoton-w2nebk2efdwg) — Fredericksburg, VA - [Installation Specialist - Tampa, FL (Bilingual - English/Spanish)](https://feeny.ai/job/installation-specialist-tampa-fl-bilingual-english-spanish-spoton-tampa-ghh61wxxjh0c) — Tampa, FL