---
title: 'Product Manager - Data & AI at SOUM'
canonical: 'https://feeny.ai/job/product-manager-data-ai-soum-remote-ppxqqkh45jnn'
type: 'job'
last_seen: '2026-10-27'
---

# Product Manager - Data & AI at SOUM

- **Company:** SOUM
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.lever.co/soum/fd9b154f-0871-4881-b3af-746dc92b3c3c

## Job description

## About Soum

Soum is a fast-growing B2C marketplace based in Riyadh, connecting buyers and sellers of used electronics and used cars across Saudi Arabia through our website and mobile app. Everything we do is built on trust: buyers need confidence in what they are getting, and sellers need confidence they will be paid fairly and quickly. With the recent launch of our subscription model for electronics and cars, Soum is building the go-to recommerce platform in the Kingdom.

## About the Role

Every transaction on Soum generates valuable data: device conditions, car histories, prices, demand signals, and buyer behaviour. The Data & AI Product Manager turns that data into a competitive advantage. You will own the products that price used items accurately, detect fraud, automate inspection and grading, personalise discovery, and give every team at Soum a reliable source of truth.

This is not a role for someone who manages data products from a distance. You will understand data as deeply as a data engineer, comfortable writing SQL, reviewing data models and challenging pipeline designs, while bringing the commercial judgement to decide which problems are worth solving and the drive to get them into production.

## Key Responsibilities

- Define and own the Data & AI product roadmap, with every initiative tied to a clear commercial outcome such as GMV, margin, conversion, operating cost or fraud loss.

- Lead pricing and valuation products for used electronics and cars, including instant quotes for sellers, price recommendations and dynamic pricing based on condition, demand, seasonality and market trends.

- Identify, size and ship AI/ML use cases across the business, such as search ranking and recommendations, fraud and risk scoring, image-based condition grading, LLM-powered listing creation, and Arabic/English customer support automation.

- Own the data platform as a product: work with data engineering on pipelines, data models, the warehouse and event tracking, with clear standards for data quality, lineage, documentation and access.

- Stay hands-on with the data: write SQL, explore datasets, spec tracking schemas and data contracts, review data models, and validate that what is built matches what the business needs.

- Translate business problems into well-defined ML and analytics problem statements, defining offline and online evaluation metrics, success criteria and guardrails with data scientists and ML engineers.

- Build business cases and make build-vs-buy decisions (for example third-party LLM APIs versus in-house models), including ROI, inference and infrastructure costs.

- Drive adoption of data products across Commercial, Operations, Finance and leadership, including self-serve analytics, trusted KPI definitions and dashboards people actually use.

- Monitor models and data products after launch for performance, drift, data quality and business impact, and iterate quickly when results fall short.

- Ensure responsible and compliant use of data and AI, in line with Saudi Arabia's Personal Data Protection Law (PDPL) and SDAIA guidance, with appropriate privacy, human-in-the-loop and bias controls.

- Explain complex technical trade-offs clearly to non-technical stakeholders and leadership, and build alignment around priorities.

## Requirements

- 2-4 years of product management experience, with significant time spent on data platforms, ML/AI products or data-intensive products.

- Data depth comparable to a data engineer: advanced SQL, data modelling (dimensional / star schema), ETL/ELT, event tracking, and familiarity with modern data stacks (e.g. BigQuery, Snowflake or Redshift; dbt; Airflow; Kafka).

- Solid understanding of the ML lifecycle and modern GenAI: problem framing, feature engineering, model evaluation, MLOps, and LLM techniques such as RAG, prompt design and working with vendor APIs.

- Strong commercial acumen, with a track record of linking data or AI products to revenue, margin or cost outcomes and building convincing business cases.

- Has shipped AI/ML or data products into production and can show measurable impact, not just prototypes.

- Ability to drive products forward independently: setting direction, unblocking teams, and making fast, well-reasoned decisions.

- Excellent communication skills, able to move comfortably between engineers, data scientists and commercial leaders.

- Fluent English; Arabic is a plus.

## Nice to Have

- Prior experience as a data engineer, analytics engineer or data scientist before moving into product.

- Experience with pricing engines, marketplaces, e-commerce, automotive, or fintech risk and fraud.

- Experience with computer vision or Arabic NLP use cases.

- Familiarity with PDPL, data governance frameworks or the GCC data regulatory landscape.

## About SOUM

## Company Overview
- **One-liner**: Soum is a re-commerce marketplace platform based in Saudi Arabia that enables individuals and businesses to buy and sell pre-owned goods—starting with electronics and expanding into automobiles and collectibles—with guaranteed, end-to-end transaction support.
- **Entity Type**: Private (Series A)
- **Headquarters**: Riyadh, Saudi Arabia
- **Founded**: 2021
- **Founders**: Bader Almubarak (CEO), Fahad Al Hassan, Fahad Albassam

## Core Business
- **Primary industry**: Internet Marketplace Platforms / Re-commerce
- **Target customers**: B2C (individual buyers and sellers), B2B (small businesses via Merchant App), and B2B2C (telecom/retail partners with bulk-selling options)
- **Mission or purpose statement**: "Build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market."

## Products & Services
- **Peer-to-Peer Marketplace**: A platform for individuals to list and sell second-hand electronics, used cars, and collectibles. Soum manages the entire transaction cycle including listing approval, logistics coordination, payment holding, and delivery guarantee.
- **Merchant App**: A dedicated tool for small businesses to sell faster and reach a wider audience through the Soum marketplace.
- **Bulk-Selling Solutions for Partners**: Tailored services for telecom and retail partners (e.g., bulk inspections, warehouse management, optimal returns) for high-volume inventory.
- **AI-Powered Platform Features**: Personalized recommendations, dynamic pricing, predictive analytics, and fraud detection models deployed across the marketplace.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Total Funding**: $22M USD to date
- **Notable Investors**: Jahez Group (lead, Series A), Isometry Capital (New York-based), Al Rajhi Partners, Khwarizmi Ventures, Outliers Venture Capital
- **Growth Signals**:
  - 10th most downloaded e-commerce app in KSA in 2023
  - Over 5 million app downloads
  - 10,000+ active listings at any given time
  - 30,000+ new listings every month
  - Facilitated hundreds of thousands of transactions across 150+ locations in Saudi Arabia
  - Headcount grew +10.3% YoY (90 employees as of latest data)
  - Expanding into UAE and other MENA markets, and testing new categories (used cars, collectibles)

## Competitive Advantages
- **Trust & Safety Moat**: Proprietary fulfillment and payment systems hold funds until the buyer confirms delivery—reducing fraud risk in a high-friction category (used goods).
- **Full-Stack Marketplace**: Unlike pure listing platforms, Soum manages pre-approval of listings, logistics, and payment escrow, creating a controlled, consistent user experience.
- **AI Integration**: Uses machine learning for recommendations, dynamic pricing, and fraud detection, making the platform smarter and safer as it scales.
- **First-Mover in MENA Re-commerce**: Dominant position in Saudi Arabia’s second-hand electronics market with a trusted brand and strong local logistics network.

## Strategic Focus
- Geographic expansion across the MENA region, starting with the United Arab Emirates
- Category expansion beyond electronics into automobiles and collectibles
- Extending return windows (from 24 hours to a week or month) to increase buyer confidence
- Scaling the merchant and partner programs to drive B2B revenue
- Continued investment in AI/ML to improve personalization, pricing, and fraud detection

## Why Work Here
- **Culture**: Soum describes itself as looking for "innovators, the hungry, the go-getters" and offers autonomy to experiment, learn, fail, and grow. The team is called "Soumers" and has worked across 14+ countries from the US to South Korea.
- **Remote/Hybrid Policy**: Mixed. Many roles are remote (e.g., Cairo-based positions), but some roles (e.g., Senior Compliance Officer, Operations roles) are on-site in Riyadh or Jeddah. The company has offices in Riyadh and Cairo.
- **Global & Diverse Team**: 90 employees spread across 8 countries (Saudi Arabia, Egypt, Pakistan, UAE, South Korea, Nigeria, Uzbekistan, US). Engineering and product teams are distributed.
- **Engineering Culture**: AI/ML is core to the product; they deploy models for recommendations, dynamic pricing, predictive analytics, and fraud detection. The technical team makes up ~12% of headcount.
- **Growth Trajectory**: High-growth startup (10%+ YoY headcount growth, expanding geographies and categories) offering significant ownership and impact.
- **Compensation**: Senior Software Engineer roles reported at ~SAR 128,877/month. Overall employer rating is 3.7/5 (19 reviews on LinkedIn), with Culture rated 3.6 and Career growth rated 3.5.
- **AI in Hiring**: Soum discloses that they use AI tools to support parts of the hiring process (reviewing applications, analyzing resumes, identifying signals), but final decisions are made by humans.

## Sources
1. [soum.sa](https://soum.sa)
2. [jobs.lever.co/soum](https://jobs.lever.co/soum)
3. [linkedin.com/company/soum-sa](https://linkedin.com/company/soum-sa)
4. [techcrunch.com](https://techcrunch.com/2023/12/20/soum-18m-series-a-funding/)
5. [cbinsights.com](https://www.cbinsights.com/company/soum)
6. [builtin.com](https://builtin.com/company/soum)

## Other roles at SOUM

- [DevOps Engineer](https://feeny.ai/job/devops-engineer-soum-egypt-25pr2k1qbwja) — Egypt
- [Backend Software Engineer](https://feeny.ai/job/backend-software-engineer-soum-egypt-9r4m30kfz2ay) — Egypt
- [Data Engineer](https://feeny.ai/job/data-engineer-soum-remote-ve4k11gd4ttk)
- [Recruiter](https://feeny.ai/job/recruiter-soum-cairo-zn4e6ze4ztq4) — Cairo
- [Consumer Product Manager](https://feeny.ai/job/consumer-product-manager-soum-riyadh-qg1cg7gv51b4) — Riyadh, Saudi Arabia
- [Operations Manager – Cars](https://feeny.ai/job/operations-manager-cars-soum-riyadh-rbcdgrfqqapw) — Riyadh, Saudi Arabia
- [B2C Sales Team Lead — Cars](https://feeny.ai/job/b2c-sales-team-lead-cars-soum-remote-nxz70y3ygf06)
- [Showroom Accountant](https://feeny.ai/job/showroom-accountant-soum-riyadh-e5bqd6ta03m6) — Riyadh, Saudi Arabia
- [Commercial Analyst](https://feeny.ai/job/commercial-analyst-soum-cairo-ydm5xxmpxjn3) — Cairo
- [Car Inspector](https://feeny.ai/job/car-inspector-soum-riyadh-7ywe6d08nv3a) — Riyadh, Saudi Arabia