--- title: 'Product Manager at Ema' canonical: 'https://feeny.ai/job/product-manager-ema-san-francisco-5hz1cd1z0mhb' type: 'job' last_seen: '2026-09-09' --- # Product Manager at Ema - **Company:** Ema - **Location:** San Francisco, CA - **Employment:** full-time - **Posted:** 2025-11-18 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/ema/85c751fc-4627-40ca-bc32-065250165791 ## Job description ## ABOUT EMA Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Opportunity Summary: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. This will be a hybrid role where we expect employees to work from the office three days a week. In this role, your work will involve: Product Strategy & Vision: - Define and communicate the product strategy and roadmap based on market trends, customer needs, and company goals. - Work closely with senior management and stakeholders to align the product strategy with business objectives. Market & User Research: - Conduct market research and competitor analysis to identify opportunities, gaps, and market demands. - Understand customer needs and translate them into product requirements. - Define user personas and use cases to ensure products meet user expectations. Product Development: - Collaborate with engineering, design, and marketing teams to deliver products that are functional, user-friendly, and aligned with business goals. - Prioritize product features, enhancements, and bug fixes based on customer feedback, technical feasibility, and business impact. - Manage the product development lifecycle, including setting timelines and milestones. Cross-Functional Collaboration: - Work closely with cross-functional teams (sales, marketing, customer support) to ensure successful product launches. - Communicate progress, roadblocks, and product updates with stakeholders and teams across the organization. - Lead and facilitate communication between technical and non-technical teams. Performance Tracking & Iteration: - Define key performance indicators (KPIs) for product success. - Track product performance post-launch and gather customer feedback for continuous improvement. - Iterate on product features based on data insights and feedback. Stakeholder Management: - Present product updates, roadmaps, and strategies to senior leadership and key stakeholders. - Manage relationships with external vendors and partners as needed. Go-to-Market Strategy: - Collaborate with the marketing and sales teams to define go-to-market strategies for product launches. - Ensure proper communication and training for internal teams and customers during product releases. ## QUALIFICATIONS: - Bachelor’s degree in Business, Marketing, Computer Science, or a related field. An MBA or equivalent experience is a plus. - 3-5 years of experience in product management, preferably in the tech or software industry. - Strong understanding of product development processes, including agile methodologies. - Ability to work with cross-functional teams and influence without direct authority. - Excellent communication, leadership, and problem-solving skills. - Analytical mindset with the ability to interpret data and make informed decisions. - Strong organizational and project management skills. ## PREFERRED SKILLS: - Familiarity with tools like JIRA, Asana, or other project management platforms. - Knowledge of user experience (UX) design principles. - Experience working with APIs and technical teams. - Data-driven mindset with experience in A/B testing and user research methodologies. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. ## About Ema ## Company Overview - **One-liner**: Ema provides a universal agentic control plane that enables enterprises to build, deploy, and scale autonomous AI agents to automate complex workflows across every business function. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: March 2023 - **Founders**: Surojit Chatterjee (Co-Founder & CEO), Souvik Sen (Co-Founder & CTO) ## Core Business - **Primary industry**: Enterprise AI Software / Generative AI / Agentic AI - **Target customers**: Large enterprises across healthcare, financial services, legal, and technology sectors (B2B, Enterprise) - **Mission or purpose statement**: To give business and IT leaders one place to build, deploy, and scale AI Agents across every function—HR, Finance, Sales, Customer Support, Legal, and beyond. The company believes the future of work is "humans multiplied by AI Employees," not humans replaced by AI. ## Products & Services - **Ema Universal Agentic Control Plane**: A platform for building, deploying, and scaling AI Agents across all enterprise functions. - **EmaFusion™**: A patented AI fusion layer that blends 100+ LLMs to optimize for accuracy, cost, and latency on every query, without vendor lock-in. - **GWE™ (Generative Workflow Engine)**: The orchestration core that breaks complex enterprise workflows into multi-agent steps, with built-in human-in-the-loop, audit trails, and async operations. - **Enterprise Context Graph**: Deep, permissioned memory across an organization's data, systems, and processes so every AI Employee knows the business from Day One. ## Market Standing - **Valuation**: Not publicly disclosed - **Total Funding**: $75 million (across multiple rounds) - **Seed Round** (March 2024): $25M led by Prosus Ventures and S32 - **Series A** (July 2024): $36M led by Accel and S32 - **Additional Series A** (March 2026): $14M from 9 investors - **Notable Investors/Partners**: Accel, S32 (Section 32), Prosus Ventures, Hitachi Ventures, KPMG (strategic investment) - **Growth Signals**: - Employee headcount grew 89.2% year-over-year to 155 people. - Operates in 6 countries (US, India, UK, Canada, UAE, Germany). - Trusted by global enterprises across highly regulated industries. - Holds certifications including ISO 42001 (world's first AI management standard), SOC 2 Type II, ISO 27001, and HIPAA. - Supports on-premises and air-gapped deployment, a significant differentiator for security-conscious enterprises. ## Competitive Advantages - **EmaFusion™ Technology**: A proprietary multi-model approach that blends over 100 LLMs, optimizing for accuracy, cost, and latency while avoiding vendor lock-in. - **Enterprise-Grade Security & Compliance**: One of the few agentic AI platforms that supports on-premises and air-gapped deployment, with certifications like ISO 42001, SOC 2 Type II, ISO 27001, and HIPAA. - **Deep Enterprise Integration**: Pre-integrated with 200+ enterprise systems, with a permissioned "Enterprise Context Graph" that provides deep, institutional memory. - **Strong Strategic Backing**: Backed by top-tier VCs (Accel, S32) and a strategic investment from KPMG, signaling strong enterprise credibility. ## Strategic Focus - **Product Expansion**: Continuing to build out the agentic AI platform to cover more enterprise functions and workflows. - **Enterprise Adoption**: Deepening relationships with large, regulated enterprises (healthcare, financial services, legal). - **Global Scale**: Expanding operations across key markets (US, India, UK, Canada, UAE, Germany) to support a global customer base. - **Trust & Compliance**: Maintaining and expanding certifications (ISO, SOC 2, HIPAA) to meet the highest enterprise security standards. ## Why Work Here - **Culture**: Ema describes itself as an "AI-first" company that hires "fewer people with a hunger and growth mindset" and augments the human workforce with AI employees. Core values include being innovative, trusted, relentlessly driven, and bold. - **Engineering Philosophy**: The company has a published "Engineering Manifesto" and emphasizes hiring "builders and creators." They believe a "10x team is better than a 10x individual" and operate with a "no wait, no boundaries" approach. - **Work Environment**: "Everyone builds" is a key principle—employees are expected to write software, create original content, and build new processes regardless of their formal role. - **Remote/Hybrid Policy**: Not explicitly stated, but offices are located in the SF Bay Area (US), India, UK, and Canada, suggesting a global, likely hybrid-friendly setup. - **Talent Pool**: The company attracts talent from top tech companies (Google, Meta, Amazon, Coinbase, Databricks) and top universities (IIT Delhi), indicating a high-caliber peer group. - **Open Roles (as of mid-2026)**: 32 active job postings, including roles in ML Engineering, Backend Engineering, DevOps, Product Management, Security & Compliance, and Marketing. ## Sources 1. [ema.ai/careers](https://www.ema.ai/careers) 2. [jobs.ashbyhq.com/ema](https://jobs.ashbyhq.com/ema) 3. [Crunchbase - Ema](https://www.crunchbase.com/organization/ema-8724) 4. [LinkedIn - Ema](https://www.linkedin.com/company/ema-unlimited) 5. [Tracxn - Ema](https://tracxn.com/d/companies/ema/__ksb3jUKrtsxUjw6V-pJ_Daac843jAQUG62LqeRWEGJ0) ## Other roles at Ema - [Head of Customer Engagement](https://feeny.ai/job/head-of-customer-engagement-ema-san-francisco-pqc150cce1p8) — San Francisco, CA - [Revenue Operations Lead](https://feeny.ai/job/revenue-operations-lead-ema-united-states-2g847c4jvf54) — United States - [Partner Manager - UK](https://feeny.ai/job/partner-manager-uk-ema-united-kingdom-wjefgt06nw9f) — United Kingdom - [Product Manager, UK](https://feeny.ai/job/product-manager-uk-ema-united-kingdom-c5rn0ymc65x6) — United Kingdom - [Engineering Leader](https://feeny.ai/job/engineering-leader-ema-united-kingdom-0pkrba3j842v) — United Kingdom - [Product Manager](https://feeny.ai/job/product-manager-ema-united-kingdom-c92vm7dwg3xh) — United Kingdom - [AI/Data Resident](https://feeny.ai/job/ai-data-resident-ema-india-b0n50fg8697n) — India - [Head of Partnerships & Alliances, North America](https://feeny.ai/job/head-of-partnerships-alliances-north-america-ema-united-states-es1ew2we43qx) — United States - [Senior Support Specialist- UK](https://feeny.ai/job/senior-support-specialist-uk-ema-united-kingdom-h366sdasgw6h) — United Kingdom - [AI Application Engineer (Contractor role)](https://feeny.ai/job/ai-application-engineer-contractor-role-ema-san-francisco-b186ea5rxq17) — San Francisco, CA