---
title: 'Product Manager, Fan Data at Major League Baseball'
canonical: 'https://feeny.ai/job/product-manager-fan-data-major-league-baseball-new-york-7pf95f95652p'
type: 'job'
last_seen: '2026-10-17'
---

# Product Manager, Fan Data at Major League Baseball

- **Company:** Major League Baseball
- **Location:** New York, NY
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-17
- **Apply:** https://www.mlb.com/careers/opportunities?gh_jid=8256556

## Job description

Major League Baseball is looking for a Product Manager, Fan Data in the Fan Data Platform group to help us achieve our mission of creating the best fan experience in professional sports and leveraging the awesome storytelling power of baseball. In this role, you will focus on enhancing the foundational Fan Data Platform that centralizes all MLB Fan Data in one single platform, enabling use cases across hundreds of digital and physical touchpoints. This role will have a special focus on building products that support the Ticketing domain and beyond, as we continue to expand and grow our products in this space. This capability plays a pivotal role in a wide variety of use cases in the Baseball industry including Analytics, Data Science, Personalization, Marketing, as well as Business Intelligence across various lines of businesses. We have a unique opportunity in the Baseball industry to leverage large scale data and drive new and exciting personalized experiences for millions of fans globally.

## Responsibilities

- Manage a defined set of products, features and initiatives related to ticketing data within MLB’s Fan Data Platform
- Focus on centralizing all ticketing data in one platform, creating new data products and enabling high value use cases across the industry
- Work with key stakeholders across the industry to build consensus and roadmaps
- Gather, document and translate business and technical requirements into clear product requirements, user stories and acceptance criteria
- Lead day-to-day product planning, development, testing, release and rollout activities in partnership with engineering, analytics, quality assurance and other stakeholder groups
- Maintain a strong focus on data quality and governance
- Build and manage relationships with a diverse set of stakeholders across the Baseball industry
- Keep a pulse across sports and other industries, including best practices and trends. Evangelize new ideas and bring them into the organization

## Qualifications & Skills

- 2+ years of experience as a Product Manager, supporting data platforms
- Hands-on experience using SQL/R/Python to explore data, validate requirements or support product decisions
- Experience with Agile methodologies such as scrum or kanban
- Ability to build productive relationships and work effectively with a diverse group of stakeholders
- Excellent written and verbal communication and presentation skills
- Fortitude to remain calm and react appropriately in high-pressure situations
- Self-starter who is energetic & enthusiastic, confident, adaptable & fan-oriented and comfortable working in a fast-moving environment
- Strong problem solving skills. Ability to translate highly unstructured business problems into tangible solutions

Highly Qualified Applicants Will Have

- A love for Baseball!
- Experience defining or monitoring data-quality and product-adoption measures
- Experience in building large scale Data Platforms using cloud based services
- Technical background along with hands on experience in analyzing large scale data sets with SQL, Python, R, etc
- Proven experience in owning products / large scale projects through to completion, from requirements gathering through rollout and training

Salary Range: $110,000 - $135,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits

- Competitive Benefits Package
- Company 401K Contribution
- Paid Time Off and Holidays
- Paid Parental Leave
- Access to Free Tickets to Baseball Games & MLB.TV
- Discounts at MLB Store | MLBShop.com
- Employee Assistance Programs (EAP)
- Onsite/Online Training & Development Programs
- Tuition Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Pet Insurance

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

California Residents: Please see our [California Recruitment Privacy Policy](https://www.mlb.com/careers/ccpa) for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!

## About Major League Baseball

## Company Overview
- **One-liner**: Major League Baseball (MLB) is the premier professional baseball league in the United States and Canada, overseeing 30 member clubs and managing the sport’s business, operations, media, and community development.
- **Entity Type**: Private (membership association)
- **Headquarters**: New York, NY, USA (1271 Avenue of the Americas)
- **Founded**: 1903 (modern MLB; National League founded 1876, American League 1901)
- **Founders**: Not applicable (league formed by merger of existing leagues)

## Core Business
- **Primary industry**: Professional sports league, entertainment, media, and technology
- **Target customers**: B2C (fans) and B2B (broadcasters, sponsors, licensees, clubs)
- **Mission**: To provide the premier form of athletic entertainment in a manner that is fun and socially responsible while strengthening and enhancing the communities in which we operate. [mlb.com](https://www.mlb.com/careers/home)
- **Vision**: To be the global sport of choice for youth to play, fans of all backgrounds to enjoy, and a desired destination for employment. [mlb.com](https://www.mlb.com/careers/home)

## Products & Services
- **MLB.TV**: Live streaming of every out-of-market game across devices (digital subscription service)
- **MLB Network**: 24/7 television network with live games, analysis, and original programming (cable/satellite)
- **MLB.com & MLB App**: Official digital platforms for news, stats, video, tickets, and merchandise
- **Statcast**: Advanced data analytics system tracking every pitch, hit, and player movement (technology platform)
- **MLB Youth Academies & Development Programs**: Free baseball/softball training, STEM education, and college scholarship opportunities at facilities in Compton, New Orleans, and other locations
- **Special Events**: World Series, All-Star Game, World Baseball Classic, and international series (live event production)
- **Licensing & Sponsorship**: Official merchandise, partner activations, and corporate partnerships

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (league is privately held; individual club valuations range from $1B–$7B+)
- **Key Metric**: Not publicly available; estimated annual league revenue in the billions (industry reports)
- **Notable Investors/Partners**: Not applicable (no external investors); key partners include major broadcasters (ESPN, Fox, TBS), sponsors (Nike, Chevrolet, Mastercard), and technology providers (AWS for Statcast)
- **Growth Signals**: Global expansion with offices in London, Tokyo, Mexico City, and China; record digital viewership on MLB.TV; continued investment in youth development and international events like the World Baseball Classic

## Competitive Advantages
- **Historic Brand**: Over a century of cultural relevance and a deeply loyal fan base
- **Data & Analytics Leadership**: Proprietary Statcast system provides unmatched player and game data, driving innovation on and off the field
- **Media & Content Ecosystem**: Vertically integrated production (MLB Network, MLB.com, MLB.TV) and control over digital distribution
- **Global Reach**: Established international offices and development centers in key markets (Japan, Europe, Latin America, Asia)

## Strategic Focus
- **Global Growth**: Expanding the sport’s footprint through international events, academies, and media rights deals
- **Digital Innovation**: Enhancing fan experiences via streaming, personalization, and data-driven content
- **Youth & Community**: Strengthening talent pipelines and making baseball more accessible through free academies and the “PLAY BALL” initiative
- **Workplace Excellence**: Positioning MLB as a top employer by fostering inclusiveness, teamwork, and professional development

## Why Work Here
- **Culture & Values**: Emphasis on excellence, accountability, integrity, inclusiveness, and teamwork. [mlb.com](https://www.mlb.com/careers/home)
- **Locations**: Major offices in New York (HQ), Secaucus (NJ), Boulder (CO), San Francisco (CA), London (UK), Tokyo (Japan), and Vero Beach (FL); plus youth academies in Compton and New Orleans. [mlb.com](https://www.mlb.com/careers/locations)
- **Benefits**: Competitive health, wellness, and financial benefits, plus a strong focus on community engagement and volunteer opportunities. [mlb.com](https://www.mlb.com/careers/home)
- **Career Development**: Structured summer internship program with exposure to senior leadership; opportunities across software engineering, analytics, marketing, legal, HR, finance, and more. [mlb.com](https://www.mlb.com/careers/programs)
- **Hybrid/Remote**: Not explicitly stated; in-office presence expected at most locations (especially NYC), but some roles may offer flexibility

## Sources
1. [mlb.com - MLB Careers Home](https://www.mlb.com/careers/home)
2. [mlb.com - League Opportunities](https://www.mlb.com/careers/opportunities)
3. [mlb.com - About MLB](https://www.mlb.com/official-information/about-mlb)
4. [mlb.com - Office Locations](https://www.mlb.com/careers/locations)
5. [mlb.com - Programs (Internship)](https://www.mlb.com/careers/programs)

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