--- title: 'Product Manager - Growth at RF-SMART' canonical: 'https://feeny.ai/job/product-manager-growth-rf-smart-jacksonville-florida-mgcm3mq8rq5m' type: 'job' last_seen: '2026-09-10' --- # Product Manager - Growth at RF-SMART - **Company:** RF-SMART - **Location:** Jacksonville Florida, United States - **Posted:** 2026-07-09 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/rfsmart/jobs/5310538008 ## Job description Growth Product Manager Location:  Jacksonville, FL (Hybrid) We exist to transform our customers and change lives ## About the Role As the Growth Product Manager, you are responsible for onboarding, activation, and retention of customers using RF-SMART Shipping & Transportation products. In this highly impactful and visible role you will collaborate across and up/down the organization at all levels to achieve a product experience our users love and want more of.  As the perfect fit for this role your extreme passion for the intersection of data and measurable outcomes, user experience design, and innovation will be the unique value you bring to the team. Essential Duties and Responsibilities: - Take ownership of the Quick Start offering, the technology guided implementation experience that meets RF-SMART Shipping customers where they are and helps usher them through their implementation on their terms as an alternative to the traditional managed implementation. This includes continued discovery and experimentation, improving the experience as new tools and product features become available, and proliferating understanding of what Quick Start does and can be to internal stakeholders. - Design customer experience experiments required for product led growth strategies including but not limited to: trial use of products, self-renew, self-upgrade, and retention. - Update our customer community on new features as they are released through release notes, product documentation, in-app guides, and other content mediums. - Research, implement and own instruments that support growth strategies at scale, including but not limited to: Pendo, surveys, closed/open beta, other analytics tools, and others as defined. Education, Skills, and Experience: - Bachelor's degree or higher in a discipline focused on or relevant to UX such as marketing, graphic design, HCI, psychology, or computer science. - Strong skills with digital product adoption and analytics platforms. Pendo experience strongly preferred. - Basic familiarity with tools and frameworks common in front-end application development such as JavaScript, HTML, CSS, React, etc. preferred. - Basic familiarity with databases and ability to write and understand simple SQL preferred. - Possess an innate ability to “think outside the box” and be creative to accomplish tasks. - Excellent written and verbal communication skills. ## Why RF-SMART RF-SMART has a 94% employee retention rate — not because it's easy, but because the work is meaningful and the team has your back. You'll be joining a company that has been transforming supply chains for over 40 years and is now investing heavily in the next generation of product-led growth. This role puts you at the center of that effort. Our Selection Process Our thoughtful interview process is designed to be conversational and give you real insight into our team and product. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your approach to product-led growth and experimentation. Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Growth Product Manager, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. RF-SMART is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members feel they belong. If you're ready to take on a key role in a growing company, we’d love to hear from you. Apply now to join our team! Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. [A Word From Our CEO - Watch Now](https://rfsmart.wistia.com/medias/8j4rvkidqu) ## About RF-SMART ## Company Overview - **One-liner**: RF-SMART provides automated data collection and warehouse management software that integrates with major ERP systems to help distributors, manufacturers, retailers, and healthcare organizations achieve near‑100% inventory accuracy and up to 40% productivity gains. - **Entity Type**: Private (Privately Held, bootstrapped growth) - **Headquarters**: Jacksonville, Florida, United States - **Founded**: 1982 - **Founders**: Not publicly available ## Core Business - **Primary industries**: Software Development – warehouse management, supply chain execution, and barcode/RFID solutions. - **Target customers**: B2B / Enterprise – distributors, manufacturers, retailers, healthcare/hospitals, 3PLs, and heavy industries. - **Mission**: “To eliminate trips back and forth to the office, error‑prone manual data entry, and all the ‘invisibles’ inherent in paper‑driven processes – most importantly accuracy, productivity, and activity status.” [rfsmart.com](https://www.rfsmart.com/company) ## Products & Services - **RF‑SMART Warehouse Management System (WMS)**: Out‑of‑the‑box and customizable barcode/RFID‑based WMS that works directly with the customer’s ERP (NetSuite, Oracle Cloud, Oracle JD Edwards) – no duplicate databases. - **RF‑SMART Label Printing**: Integrated label generation for shipping, receiving, and inventory labeling. - **RF‑SMART Shipping for NetSuite**: Streamlined shipping functionality within the NetSuite ecosystem. - **Transportation Management System (TMS)**: Product under development (Product Owner II – TMS role listed). [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart) - **Professional Services & Implementation**: Certified implementation and support teams that are cross‑trained in both RF‑SMART and the target ERP. ## Market Standing - **Valuation**: Not disclosed. - **Key Metrics**: Annual revenue of **$65.7M** (LinkedIn estimate). Headcount of **454 employees** (+19.3% YoY). [linkedin.com](https://www.linkedin.com/company/rfsmart-com) - **Notable Investors/Partners**: No external investors; the company is organically grown. Key technology partners: NetSuite, Oracle, JD Edwards. - **Growth Signals**: Named to Inc. 5000 list of fastest‑growing private companies. Customers in 33+ countries. 3,500+ companies served. [rfsmart.com](https://www.rfsmart.com/) ## Competitive Advantages - **40+ years of domain expertise** in warehouse automation. - **Deep ERP integration** – single‑source database eliminates data duplication and delivers 99.9% accuracy. - **Proven productivity gains of up to 40%** and near‑100% inventory/picking accuracy. - **Certified teams** – implementation staff are certified in both RF‑SMART and the customer’s ERP, reducing deployment risk. ## Strategic Focus - **International expansion** – already present in 11 countries (UK, Australia, Canada, Spain, Brazil, etc.). - **Product diversification** – development of a Transportation Management System (TMS) and continued enhancement of Demand Planning & Inventory Optimization modules. - **Scalability** – solutions designed to grow with customers from small operations to large enterprises. ## Why Work Here - **Culture**: “Love Where You Work” is a core theme. The company operates on five pillars – Growth, Rewards, Health, Philanthropy, and Team. [rfsmart.com](https://www.rfsmart.com/careers) - **Work Model**: Mix of in‑office, distributed (remote/US), and international roles. Primary offices in Jacksonville, FL and Highlands Ranch, CO. - **Benefits & Perks**: - Medical, dental, vision with HSA contributions. - 401(k) with company match (up to 4%). - Annual bonus plan based on company profitability. - Paid parental leave (8 weeks maternity, 3 weeks parental). - Tuition reimbursement and education assistance. - Quarterly massages, healthy snacks (“Fruity Tuesdays/Fridays”), and a break room with ping‑pong and video games. - **Engineering Culture**: Annual Hackfest, Women’s Development initiative, active Wellness Committee. - **Recognition**: Named one of “Best Places to Work JAX” (Jacksonville). ## Sources 1. [rfsmart.com](https://www.rfsmart.com/company) – Company overview, mission, customers, Inc. 5000. 2. [rfsmart.com](https://www.rfsmart.com/careers) – Culture, benefits, values, “Best Places to Work JAX”. 3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart) – Current job openings (14+ roles including software developer, product owner, intern). 4. [linkedin.com](https://www.linkedin.com/company/rfsmart-com) – Headcount, revenue estimate, founding year, industry, growth rate. ## Other roles at RF-SMART - [Software Support Engineer Internship (NetSuite) - Summer 2027](https://feeny.ai/job/software-support-engineer-internship-netsuite-summer-2027-rf-smart-highlands-cf1wz43qfqvz) — Highlands Ranch Colorado, United States - [Product Strategy Intern - Summer 2027](https://feeny.ai/job/product-strategy-intern-summer-2027-rf-smart-jacksonville-florida-xcsak7ydajg4) — Jacksonville Florida, United States - [SaaS Sales Internship - Summer 2027](https://feeny.ai/job/saas-sales-internship-summer-2027-rf-smart-jacksonville-florida-k005hgskg8jz) — Jacksonville Florida, United States - [Hardware Support Internship - Summer 2027](https://feeny.ai/job/hardware-support-internship-summer-2027-rf-smart-jacksonville-florida-qvbwh99gmrhq) — Jacksonville Florida, United States - [Software Developer](https://feeny.ai/job/software-developer-rf-smart-jacksonville-florida-ff5zcy6ka7hx) — Jacksonville Florida, United States - [Software Developer](https://feeny.ai/job/software-developer-rf-smart-jacksonville-florida-e8jp6c5qjj83) — Jacksonville Florida, United States - [Hardware Support Engineer](https://feeny.ai/job/hardware-support-engineer-rf-smart-jacksonville-florida-8z2m2vt68rk1) — Jacksonville Florida, United States - [Strategic Account Executive - Central US Territory](https://feeny.ai/job/strategic-account-executive-central-us-territory-rf-smart-united-states-3kyz5k0hsdwr) — United States - [Strategic Account Executive (Remote -UK Based )](https://feeny.ai/job/strategic-account-executive-remote-uk-based-rf-smart-emea-hpcn33mz5c6a) — EMEA - [Sales Executive - Inventory Optimization](https://feeny.ai/job/sales-executive-inventory-optimization-rf-smart-jacksonville-florida-heyq7zjrc751) — Jacksonville Florida, United States