--- title: 'Product Manager II, Business Systems at Whoop' canonical: 'https://feeny.ai/job/product-manager-ii-business-systems-whoop-boston-n3fxcv7jfx94' type: 'job' last_seen: '2026-11-11' --- # Product Manager II, Business Systems at Whoop - **Company:** [Whoop](https://feeny.ai/companies/whoop) - **Location:** Boston, MA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/whoop/02ef66f5-e73f-4f5b-a82c-93181616a074 ## Job description Product Manager II, Business Systems At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Product Manager to guide the prioritization, internal alignment, and delivery of needle-moving business systems capabilities. This role will partner closely with Engineers, Systems Analysts, Analytics Engineers, and leaders across WHOOP. In support of the Business Systems team’s goals, you will be expected to own key business KPIs, make excellent prioritization and tradeoff decisions, and deliver new capabilities that help us scale and serve our members. WHOOP is a complex business. We make a physical product and sell it through many channels around the world. Business Systems is responsible for enabling all facets of our operations: order fulfillment, shipping, and returns; materials planning, supply chain, manufacturing, and inventory management; and membership services. You will be accountable for improving our business processes in ways that meet our members’ expectations and improve operational efficiency and simplicity, all while ensuring that our data is reliable and accurate. You’ll also be accountable for using AI to create leverage for yourself and your team. This is not a job where you’ll write PRDs like it’s 2015; you’ll be expected to build prototypes, create demo environments, and stay close to the leading edge of technology. ## RESPONSIBILITIES: - Drive research, development, and delivery of new capabilities and process improvements across 3rd party and custom-built software. - Bring your strong opinions and good taste to set a strategy, roadmap, and measurable goals for your area and team. Write high quality documents to support the product life cycle. - Be hands-on and use AI tools daily to create prototypes and proofs of concept. - Take ownership of key company metrics related to how good our processes are working for members, how we’re improving operational efficiency, and how reliable our services are. - Own and optimize systems that cut across all parts of our business as noted above. - Collaborate with Engineers and Analysts to break down and prioritize member and employee needs, and define detailed systems & process designs. - Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies. - Develop and manage relationships with third-party vendors and service providers to ensure smooth operations. ## QUALIFICATIONS: - Proven experience (3+ years) in Product Management with a clear record of successful delivery and impact collaborating with an engineering team. - Deep analytical, prioritization, and problem-solving skills. Previous experience in analytics is strongly preferred. - Track record of good judgment around what to focus on and how to shape the deliverable. - Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job). - Experience working with physical product logistics, e-commerce and/or subscription companies, ideally for a company with an international presence and in coordination with finance partners. - Experience designing and driving commerce business processes that integrate with platforms like Netsuite and Salesforce. - Demonstrated ability to synthesize requests from assertive cross-functional leaders and build consensus around a sequenced roadmap. - Strong written and oral communication skills to effectively communicate hypotheses, learnings, analysis, problems, and opportunities. - An entrepreneurial mindset with the ability to succeed in a fast-paced environment. - Curious, positive attitude, and passionate about improving the experience of our members. This role is based full-time in-office at WHOOP HQ in Boston, MA. All candidates must be prepared to be onsite full-time. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in[E-verify](https://www.e-verify.gov/) to determine employment eligibility. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000.00-$175,000.00. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. ## About Whoop ## Company Overview - **One-liner**: WHOOP is a human performance optimization platform that uses a wearable device and 24/7 monitoring to help members improve sleep, strain, recovery, and overall health. - **Entity Type**: Private (funding stage not publicly available in provided sources) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: 2012 - **Founders**: Will Ahmed ## Core Business - **Primary industry**: Wearable health technology, human performance optimization - **Target customers**: B2C (consumers, athletes) and B2B (professional sports teams, organizations) - **Mission**: “To unlock human performance and Healthspan.” [whoop.com - About](https://www.whoop.com/us/en/about/) ## Products & Services - **WHOOP 5.0 + Subscription**: A non-screen wrist-worn wearable with 14+ day battery life that continuously monitors sleep, strain, recovery, heart rate, heart rate variability, and 65+ biomarkers. The platform provides personalized coaching, blood pressure insights, women’s hormonal insights, VO₂ max, heart rate zones, and mental health tracking. Type: Hardware + SaaS subscription. [whoop.com - Homepage](https://www.whoop.com/us/en/) ## Market Standing - **Valuation/Market Cap**: Not publicly available from provided sources - **Key Metric**: Not publicly available (annual revenue not disclosed); estimated headcount of 500 employees [Built In Boston](https://www.builtinboston.com/company/whoop) - **Notable Investors/Partners**: Not disclosed in provided sources - **Growth Signals**: 500 total employees; hybrid workspace (4 days on-site per week); actively hiring across Engineering, AI/ML, Data & Analytics, Product, and Design; only 0.13% of applicants are hired, indicating high selectivity and strong talent demand. [whoop.com - Careers](https://www.whoop.com/us/en/careers/) | [Built In Boston](https://www.builtinboston.com/company/whoop) ## Competitive Advantages - Proprietary 24/7 physiological monitoring with advanced sensor technology and an ultra-long battery life (14+ days) - Deep scientific foundation – founded after reviewing over 500 medical papers - Personalized coaching and insight delivery based on individual biometric data - Strong brand recognition among elite athletes and mainstream consumers - Privacy-first design with encrypted data storage [whoop.com - Homepage](https://www.whoop.com/us/en/) ## Strategic Focus - Expanding health insights: introducing blood pressure monitoring, women’s hormonal health features, and heart health tracking - Enhancing AI/ML capabilities (evident from many open AI/ML roles) [jobs.lever.co](https://jobs.lever.co/whoop) - Deepening enterprise/B2B partnerships with sports organizations and research institutions - Continuing to build out Healthspan and longevity features ## Why Work Here - **Hybrid workspace** – employees are on-site 4 days a week in Boston’s “best office” [whoop.com - Careers](https://www.whoop.com/us/en/careers/) - **Benefits** – flexible time off, above-market compensation, paid parental leave, health support [whoop.com - Careers](https://www.whoop.com/us/en/careers/) - **Employee Resource Groups** – ADAPT (disability inclusion), BLACK@WHOOP, LGBTQ+ (WHOOP GOOP), Veterans and Military Personnel, Women of WHOOP, Women in Science and Engineering, WHOOP Parents [whoop.com - Careers](https://www.whoop.com/us/en/careers/) - **High selectivity** – only 0.13% of applicants are hired, reflecting a rigorous, standards-driven culture [whoop.com - Careers](https://www.whoop.com/us/en/careers/) - **Equal Opportunity Employer** – committed to diversity and inclusion in all employment decisions [whoop.com - Careers](https://www.whoop.com/us/en/careers/) ## Sources 1. [whoop.com - Careers](https://www.whoop.com/us/en/careers/) 2. [whoop.com - About](https://www.whoop.com/us/en/about/) 3. [whoop.com - Homepage](https://www.whoop.com/us/en/) 4. [Built In Boston - WHOOP Office Profile](https://www.builtinboston.com/company/whoop) 5. [jobs.lever.co - WHOOP Job Listings](https://jobs.lever.co/whoop) ## Other roles at Whoop - [Security Architect](https://feeny.ai/job/security-architect-whoop-boston-ceh19bkp9t9h) — Boston, MA - [Software Engineer I (Backend, Growth)](https://feeny.ai/job/software-engineer-i-backend-growth-whoop-boston-yvghjyrdb2fk) — Boston, MA - [Facilities Operations Associate](https://feeny.ai/job/facilities-operations-associate-whoop-boston-9gnhy9tm39q0) — Boston, MA - [Senior Software Engineer (Quality, Health Records)](https://feeny.ai/job/senior-software-engineer-quality-health-records-whoop-boston-j6949kxenejv) — Boston, MA - [Manager, Technical Accounting & Financial Reporting](https://feeny.ai/job/manager-technical-accounting-financial-reporting-whoop-boston-jadbnxm4aght) — Boston, MA - [Learning Manager](https://feeny.ai/job/learning-manager-whoop-remote-xjze6csrfcn1) - [Senior Manager, Trade Marketing, EU (12-Month Contract)](https://feeny.ai/job/senior-manager-trade-marketing-eu-12-month-contract-whoop-united-kingdom-1eamam72fhp9) — United Kingdom - [Director, Clinical Research Operations](https://feeny.ai/job/director-clinical-research-operations-whoop-boston-db50ymehm6nf) — Boston, MA - [Staff Android Engineer, Connectivity](https://feeny.ai/job/staff-android-engineer-connectivity-whoop-boston-ay35t4j5nmfm) — Boston, MA - [Change Management Specialist, Membership Services](https://feeny.ai/job/change-management-specialist-membership-services-whoop-limerick-6z8603xw3kxc) — Limerick, Ireland