---
title: 'Product Manager III, Account Acquisition at Bankjoy'
canonical: 'https://feeny.ai/job/product-manager-iii-account-acquisition-bankjoy-canada-5b849gb5v300'
type: 'job'
last_seen: '2026-11-02'
---

# Product Manager III, Account Acquisition at Bankjoy

- **Company:** Bankjoy
- **Location:** Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.ashbyhq.com/bankjoy/53e43f62-9193-419e-a5ec-06ce0dcc1039

## Job description

🌐 Who We Are Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

💼 The Role Account Acquisition is one of Bankjoy's key growth products, and this role sits at the center of it. Your top priority will be launching Business OAO while driving adoption and measurable ROI for our existing Consumer OAO and In-Branch OAO products, and bringing Youth Account Opening to market. You will work closely with engineering, implementation, and our credit union and bank clients to turn account opening into a reliable engine for deposit growth. You will also guide clients in filling the top of the funnel and shape product strategies that raise conversion rates across every OAO channel.

🧠 What You'll Do

- Own the launch of Business OAO, from requirements and client pilots through go-live and early adoption.
- Drive adoption and ROI for Consumer OAO and In-Branch OAO by working with clients on funnel performance, conversion rates, and deposit growth, and by turning those insights into product improvements.
- Lead the product strategy and roadmap for Youth Account Opening, including the compliance and user experience considerations specific to minors.
- Guide clients on filling the top of the funnel for account acquisition, and use client and funnel data to prioritize enhancements.
- Collaborate with engineering to prioritize roadmap work while balancing maintenance and enhancement requests across OAO and OLA.
- Partner with the implementation team to support client onboarding, launches, and product training.
- Manage integrations with core systems, identity verification and decisioning providers, and loan origination systems (LOS) as they affect account opening and loan application flows.
- Mentor and coach the product owner to ensure effective documentation, agile ceremonies, and Jira task management.

🎯 What You Bring

- 7+ years of experience in product management, preferably in fintech, banking, or digital onboarding.
- Experience taking a new product from concept to launch, with a track record of driving adoption and measurable business results afterward.
- Strong understanding of account opening and onboarding flows, conversion funnel optimization, and the metrics that matter (completion rate, funding rate, time to open, deposit growth).
- Familiarity with business account opening (KYB, beneficial ownership) or youth and minor account requirements is a plus.
- Strong client-facing and stakeholder management skills, with the ability to work cross-functionally across teams.
- Deep understanding of agile methodologies, with experience balancing competing priorities across teams.
- Familiarity with core banking integrations, loan origination systems, and decisioning engines is a plus.
- Excellent leadership, communication, and mentoring skills.

Salary Range $135,000 – $145,000 CAD

🎁 What You Get

- A fast-paced and collaborative environment
- Competitive compensation
- Stock options at a well-funded startup
- We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).
- We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture

⚖️ Equal Employment Opportunities at Bankjoy Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

🤖 Use of AI In Hiring We use AI-assisted tools in Ashby to help review applications. A member of our team reviews every application and makes all hiring decisions.

🤝Accessibility and Accommodations Bankjoy is committed to an accessible recruitment process. Accommodations are available on request at every stage. Email bankjoyhr@bankjoy.com to let us know what you need.

## About Bankjoy

## Company Overview
- **One-liner**: Bankjoy provides an all-in-one digital banking platform for community banks, credit unions, and neo-banks to deliver modern, megabank-level digital experiences while preserving their community focus.
- **Entity Type**: Private (Series A, backed by Y Combinator, Bessemer Venture Partners, SoftBank Vision Fund, and others)
- **Headquarters**: Detroit, Michigan, USA (remote-first team across North America)
- **Founded**: 2015
- **Founders**: Michael Duncan (CEO) and Weiwei Duncan (COO)

## Core Business
- **Primary industry**: Fintech / Digital Banking
- **Target customers**: B2B – Community banks, credit unions, and neo-banks (85+ client institutions nationwide)
- **Mission**: To provide technology that helps people take control of their finances and live with confidence, purpose, and joy.

## Products & Services
- **Consumer Banking Solutions**: Modern mobile and online banking apps, including automated statements, conversational AI, and advanced security.
- **Online Account Opening**: A fully digital, 90-second onboarding process with face-matching photo ID verification and customizable workflows.
- **Online Loan Application**: Easy-to-use application workflows allowing members to apply for loans online without a branch visit.
- **Business Banking Solutions**: Secure, elegant cash, loan, and credit management tools for small businesses.
- **JoyCompass**: A personal financial wellness platform that gamifies finance, offers savings goals, budgeting, account aggregation, and financial wellness scoring.
- **FraudSense**: A real-time fraud prevention system built across the entire product suite, reducing manual review time by 80%.
- **Vertical Banking**: Enables clients to launch fully functional niche brands quickly (e.g., Panacea Financial for healthcare professionals).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: $10M in annual revenue (reached in 2024).
- **Notable Investors/Partners**: Y Combinator, Bessemer Venture Partners, SoftBank Vision Fund, CheckAlt, Curql. Several clients also invested in the Series A, making Bankjoy a CUSO (Credit Union Service Organization).
- **Growth Signals**: Serves 85+ financial institutions, serves over 1 million members, has a 4.8 app rating, and clients grow membership 55% faster than competitors. The company has launched new products yearly (JoyCompass in 2023, FraudSense in 2024, vertical banking in 2025).

## Competitive Advantages
- **All-in-one ecosystem**: A unified, in-house-built platform (mobile, online, account opening, lending, fraud, financial wellness) that works seamlessly together, eliminating the need for multiple vendors.
- **Community focus**: Specifically designed for community financial institutions, not megabanks, with a CUSO structure that aligns incentives with clients.
- **Speed of innovation**: New product releases monthly, with a track record of rapid feature launches (e.g., FraudSense launched and showed 80% reduction in manual review within six months).
- **Client results**: Demonstrated ability to help clients grow membership 55% faster than competitors.

## Strategic Focus
- **Current priorities**: Deepening the unified ecosystem, expanding vertical banking solutions, continuing to innovate on fraud prevention and financial wellness, and scaling the client base beyond 85 institutions.
- **Direction**: Helping community banks and credit unions compete with megabanks by digitizing their "people helping people" advantage, while expanding into new niches (e.g., healthcare professionals) and business banking.

## Why Work Here
- **Culture**: Remote-first team across North America (US and Canada). Values include "Seek Joy," "Lift Each Other Up," "Be a Good Human," "Honesty is Clarity," and "Lead Today for an Exceptional Tomorrow." Emphasis on autonomy, clear thinking, and fast execution in small, nimble teams.
- **Remote/Hybrid policy**: Fully remote-first, with team members in cities including Vancouver, Calgary, Salt Lake City, Denver, Austin, Detroit, Philadelphia, Toronto, New York City, Montreal, Washington DC, and Los Angeles. Company-sponsored team meetups and travel stipends.
- **Perks (US)**: Competitive compensation, performance-based bonuses, stock options (well-funded startup in high growth), 100% family medical coverage, 401k matching, generous PTO (3 weeks year 1, 4 weeks year 2, 5 weeks at 5+ years), 5 sick/mental health days, 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing parents.
- **Perks (Canada)**: Similar package with RRSP matching, competitive family medical coverage, and equivalent PTO/parental leave.
- **Engineering culture**: Fast-paced, collaborative environment with career development opportunities. Team members work on digital infrastructure behind millions of online financial experiences.
- **Notable**: Virtual escape rooms, spontaneous speed meets, and travel stipends to bring remote team together in person.

## Sources
1. [bankjoy.com](https://www.bankjoy.com/)
2. [bankjoy.com/jobs](https://www.bankjoy.com/jobs)
3. [bankjoy.com/people](https://bankjoy.com/people)
4. [linkedin.com/company/bankjoy](https://www.linkedin.com/company/bankjoy)
5. [ycombinator.com/companies/bankjoy](https://www.ycombinator.com/companies/bankjoy)

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- [Events and Marketing Manager](https://feeny.ai/job/events-and-marketing-manager-bankjoy-canada-8cty9tg95203) — Canada
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