---
title: 'Product Manager – KYC / Compliance / Risk at Coins.ph'
canonical: 'https://feeny.ai/job/product-manager-kyc-compliance-risk-coins-ph-shanghai-n5gpjsmphbda'
type: 'job'
last_seen: '2026-09-07'
---

# Product Manager – KYC / Compliance / Risk at Coins.ph

- **Company:** Coins.ph
- **Location:** Shanghai, China
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/coins/a93bc0e5-548d-4b5c-8380-e3c7db569329

## Job description

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We are looking for a Product Manager – KYC / Compliance / Risk to help build and improve our customer verification, AML, compliance, and risk-control products.

You will work closely with Compliance, Risk Operations, Engineering, QA, Data, and external vendors to translate regulatory and operational requirements into scalable product solutions.

This role is suitable for someone who understands regulated financial products, is comfortable working with complex workflows and edge cases, and can independently drive projects from requirement analysis through production launch and iteration.

## Responsibilities

- KYC & Customer Onboarding
- Own and improve KYC/KYB onboarding and verification flows, including data collection, document verification, OCR, liveness checks, automated decisions, manual review, and result handling.
- Design and optimize CDD/EDD, risk tiering, verification rules, retry flows, exception handling, and operational review processes.
- Analyze KYC funnel performance, approval rates, rejection reasons, review time, automation rates, and vendor performance to identify opportunities for improvement.
- Balance customer conversion, verification accuracy, fraud exposure, regulatory requirements, and operational cost.
- Compliance & AML Products
- Work with Compliance and Risk teams to translate AML/CFT, sanctions, transaction monitoring, and regulatory requirements into clear product requirements and system rules.
- Support the development and optimization of compliance capabilities such as: AML / sanctions screening, transaction monitoring, risk scoring and rule engines, case management and investigation workflows, STR/SAR reporting and regulatory reporting, and audit trails and internal compliance tools.
- Design decision logic, exception handling, manual review workflows, and escalation mechanisms for different risk scenarios.
- Risk & Fraud Control
- Support product solutions for fraud and financial-crime risks such as account takeover, scams, mule accounts, identity fraud, and suspicious transaction behavior.
- Work with Data and Risk teams to improve risk rules, alerting, monitoring, and automated decision strategies.
- Use data to evaluate rule effectiveness, false-positive / false-rejection rates, operational workload, and overall risk impact.
- Product Delivery & Integration
- Independently conduct requirement analysis, product design, process mapping, and solution design.
- Write clear PRDs, business rules, user flows, API requirements, acceptance criteria, and edge-case handling.
- Work closely with Engineering and QA throughout development, testing, UAT, launch, and post-launch monitoring.
- Integrate and manage external compliance and identity-verification vendors, including KYC providers, sanctions screening services, and blockchain analytics providers.
- Evaluate vendor solutions based on accuracy, coverage, stability, compliance suitability, user experience, and cost.

## Requirements

- 3+ years of Product Management experience, preferably in fintech, payments, digital banking, crypto, financial services, or other regulated industries.
- Hands-on experience with at least one of the following areas: KYC / KYB / identity verification, AML / sanctions screening, transaction monitoring, fraud / risk-control systems, or compliance / case-management platforms.
- Good understanding of KYC and AML concepts, including CDD/EDD, risk-based approaches, screening, manual review, and transaction monitoring.
- Ability to translate ambiguous compliance or operational requirements into structured product flows, system rules, and executable requirements.
- Strong analytical mindset and ability to use funnel, approval, rejection, accuracy, and operational data to diagnose product problems.
- Able to independently drive projects and work effectively with Compliance, Risk, Operations, Engineering, QA, and Data teams.
- Strong attention to detail, especially around system states, decision rules, exception cases, and auditability.
- Strong ownership, communication, execution, and problem-solving skills.

## Nice to Have

- Experience in crypto, digital assets, exchanges, cross-border payments, e-wallets, or remittance products.
- Familiarity with regulatory environments such as BSP / AMLC or other financial regulators.
- Experience with KYC vendors such as Sumsub, Jumio, Onfido, Persona, or similar providers.
- Experience with blockchain analytics or transaction-monitoring tools such as Elliptic, Chainalysis, TRM Labs, or similar platforms.
- Knowledge of fraud typologies such as scams, mule accounts, phishing, account takeover, and identity fraud.
- Experience building internal compliance tools, rules engines, workflow systems, or case-management platforms.
- Background in compliance, risk, operations, data analytics, or financial institutions is a plus.

## About Coins.ph

## Company Overview
- **One-liner**: Coins.ph is the Philippines' most trusted crypto wallet and exchange, providing easy access to Web3, digital assets, and a broad range of financial services for both consumers and businesses.
- **Entity Type**: Private (acquired by Gojek in 2019; last funding round: Series C in 2022)
- **Headquarters**: Manila, Philippines
- **Founded**: 2014
- **Founders**: Not publicly available (founder names are not disclosed in the provided sources)

## Core Business
- **Primary industries**: Financial services, cryptocurrency exchange, digital payments, remittances, blockchain / Web3
- **Target customers**: B2C (Filipino consumers and underbanked/unbanked individuals) and B2B (financial institutions, businesses needing cross-border payments and treasury services)
- **Mission statement**: "To create an open financial system by providing everyone easy access to Web3 and digital assets" (from [coins.ph](https://www.coins.ph/en-ph/careers))

## Products & Services
- **Coins.ph Mobile App**: A cryptocurrency wallet and exchange where users can buy and sell 20+ cryptocurrencies with low minimums (₱5), plus access payments, remittances, and bill payments.
- **Coins Business Platform**: A suite for businesses and financial institutions enabling stable-powered settlements, cross-border money movement, currency conversion, digital asset access, cards, credit, investments, and treasury management — available 24/7/365.
- **Coins Remittance**: International money transfer services leveraging crypto rails to lower costs and speed up settlement.

## Market Standing
- **Valuation**: Not disclosed
- **Annual Revenue**: $33.4 million (per [LinkedIn](https://ph.linkedin.com/company/coins-ph))
- **Total Funding**: $40 million (across multiple rounds, including Series A led by Quona Capital and Series C led by Ribbit Capital)
- **Other Key Metrics**: 16+ million registered users, 7+ million monthly active users, 300+ headcount
- **Notable Investors/Partners**: Quona Capital, Ribbit Capital, Gojek (parent company, acquired Coins.ph in 2019 for $72M)
- **Growth Signals**: +15.7% YoY headcount growth (236 employees as of recent data), active job postings up +165% year-over-year; expanding beyond crypto into full-stack financial services

## Competitive Advantages
- Fully regulated by the **Bangko Sentral ng Pilipinas (BSP)** — one of the first crypto-based companies in Asia to hold both Virtual Currency and Electronic Money Issuer licenses, providing trust and compliance.
- **First-mover & brand trust**: Most established crypto brand in the Philippines since 2014, with 16M+ users.
- **Integrated with Gojek ecosystem**: Access to a larger regional network of services and capital.
- **Broad product range**: Single platform for crypto, payments, remittances, cards, credit, and treasury — reducing fragmentation for users.

## Strategic Focus
- Building the "next generation of global money movement" by merging stable-powered settlements with local payment rails to make transactions faster, cheaper, and available 24/7.
- Expanding into adjacent financial services (cards, credit, investments) and deepening B2B offerings for financial institutions.
- Scaling compliance/AML capabilities to serve a growing user base and support international expansion.

## Why Work Here
- **Culture & Flexibility**: Flexible work arrangements (hybrid/remote options reported); work-from-equipment provided; a culture built on trust.
- **Benefits**: Comprehensive HMO for employees and dependents (dental, vision, mental health support); 15 vacation days, 15 sick days, birthday leave, quarterly mental health day; continuous learning and career development programs.
- **Growth**: Fast-growing startup with 200+ active openings; yearly headcount growth of 15.7%; roles span engineering, compliance, product, sales, and operations.
- **Compensation**: Competitive base plus performance-based rewards; salary data indicates operations roles around ₱336K/month and manager roles around ₱1.32M/month (though actual offers vary).
- **Engineering culture**: Emphasis on Web3 and blockchain; product teams work on compliance/risk platforms, trading UX, and backend infrastructure.

## Sources
1. [coins.ph – Careers](https://www.coins.ph/en-ph/careers)
2. [coins.ph – About](https://www.coins.ph/en-ph/about)
3. [LinkedIn – Coins.ph](https://ph.linkedin.com/company/coins-ph)
4. [Lever – Coins.ph Jobs](https://jobs.lever.co/coins)
5. [Built In – Coins.ph](https://builtin.com/company/coinsph)

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