--- title: 'Product Manager, Maintain Ops at Ditto' canonical: 'https://feeny.ai/job/product-manager-maintain-ops-ditto-atlanta-mbm42q6md3v6' type: 'job' last_seen: '2026-10-17' --- # Product Manager, Maintain Ops at Ditto - **Company:** Ditto - **Location:** Atlanta, GA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-30 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.ashbyhq.com/ditto/0fe27496-183a-4e4a-9074-4e609f43b563 ## Job description About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. ## Role Overview MaintainOps is Ditto's new maintenance management (CMMS) product, built on our platform and currently in private beta. It gives maintenance teams work orders, preventive maintenance scheduling, asset management, parts and inventory, procedures, and request portals in native mobile and web apps that keep working when the network doesn't. It is one of the company's key growth bets. As the Product Manager for MaintainOps, you will own the product end to end as it moves from private beta to a broadly available, self-serve product. You'll work directly with senior product leadership and our CEO, and partner across engineering, sales, and marketing to shape what we build, how we take it to market, and how we win customers away from incumbent tools. This is a builder role for someone who wants to take a new product from early traction to real scale. As the Product Manager, MaintainOps, you will: - Own the MaintainOps roadmap and backlog, prioritizing the work that drives adoption, and revenue - Spend real time with customers and frontline users (technicians, maintenance supervisors, facility and operations managers) to understand how work actually gets done on the floor and turn that into clear product requirements - Lead the product through beta and into general availability, defining launch criteria, running beta feedback loops, and deciding what ships and when - Partner with engineering on scope and tradeoffs to deliver core CMMS workflows: work orders, preventive maintenance, assets, parts and inventory, procedures and SOPs, requests, and reporting - Work with leadership, marketing and sales to define positioning, pricing and packaging, onboarding, and the self-serve conversion journey - Shape the migration and switching experience so teams can move off their current CMMS quickly and with confidence - Define and track success metrics across activation, engagement, conversion, and retention - Build a deep understanding of the CMMS market and competitive landscape, and use it to sharpen our differentiation - Represent customer and field feedback internally to influence platform priorities that MaintainOps depends on What you'll need: - 3+ years of Product Management experience, or equivalent experience as a founder or early startup team member - A strong understanding of the CMMS, EAM, or field service space, OR deep experience with and empathy for frontline and deskless workers (maintenance, facilities, manufacturing, retail operations, or similar) - A startup mentality: high ownership, comfort with ambiguity, and a passion for shipping early-stage products to real customer adoption - Strong communicator who writes crisp requirements and keeps engineering, sales, and marketing aligned - Comfort working directly with customers, from technicians on the floor to operations leaders, and turning what you hear into clear priorities - Willingness to travel up to 25% for on-site customer visits and quarterly company meetups - US-based and authorized to work in the United States Nice to Haves: - Experience with product-led growth, self-serve onboarding, freemium or trial conversion, or pricing and packaging - Technical fluency to work with engineers on mobile, web, and data tradeoffs - Experience with compliance or audit requirements in regulated maintenance environments - Experience working in remote, globally distributed teams The Benefits of Building with Us We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta office is always open if you ever want a place to work or meet up with teammates. Apply Anyway At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? - Grit. - Curiosity. - Adaptability. - And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. ## Equal Opportunity Employer Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know. ## About Ditto ## Company Overview - **One-liner**: Ditto provides an edge-native, offline-first distributed database with built-in peer-to-peer networking, enabling devices to sync data resiliently without relying on a centralized server or constant internet connectivity. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States - **Founded**: 2018 - **Founders**: Adam Fish (CEO) and co-founders ## Core Business - Primary industry/industries: Edge Computing, Distributed Databases, Developer Infrastructure, Peer-to-Peer Networking - Target customers: B2B — primarily enterprises in aviation (Delta, Japan Airlines, Lufthansa), logistics, retail, manufacturing, and public sector; also serves developers building mobile or IoT applications. - Mission or purpose statement: To make data resilient and accessible anywhere, on any device, by replacing complex data infrastructure with a simple, peer-to-peer database. ## Products & Services - **Ditto Edge Sync SDK**: An embeddable software development kit (SDK) that allows mobile or edge devices to store, sync, and process data locally via Bluetooth, P2P WiFi, or LAN — without needing a cloud server. It uses CRDT (Conflict-free Replicated Data Type) technology for automatic conflict resolution. - **Ditto Cloud Sync (Bidirectional Cloud Connector)**: An option that syncs data from edge devices to existing cloud databases (e.g., MongoDB) when internet is available, providing a hybrid architecture. - **Ditto Server**: A self-managed or edge server deployment option for customers who need dedicated infrastructure. ## Market Standing - **Valuation**: $462 million post-money (Series B, March 2025) - **Key Metric**: Total Funding of $136 million (Seed: $9M in 2021; Series A: $45M in 2023; Series B: $82M in 2025) - **Annual Revenue**: Estimated at $3.0M per LinkedIn (private company, not officially disclosed); ARR grew 250% in the year prior to March 2025 - **Notable Investors/Partners**: Lead investors: Acrew Capital, Top Tier Capital Partners. Participants include True Ventures, Amity Ventures, Advance Venture Partners, Fundrise, Internet Initiative Japan (IIJ). Key strategic partner: MongoDB (native Connector launched). - **Growth Signals**: Customer count doubled to 30+ (incl. major airlines); secured a $950M contract with the U.S. Air Force (2022); headcount grew 16% YoY to 131 employees; acquired Kubernetes consultancy SuperOrbital and KeySquare Labs in 2025. ## Competitive Advantages - **Edge-Native Architecture**: Unlike traditional databases, Ditto is built for mobile and edge devices from the ground up, not retrofitted. It replaces physical edge servers with software on devices like smartphones, eliminating costly hardware. - **Offline-First & Resilient**: Apps can read, write, and process data completely offline; mesh networks form automatically and sync opportunistically when connections are available. - **Peer-to-Peer Mesh Networking**: Built-in support for BLE, P2P WiFi, and LAN allows devices to discover each other and sync directly, without a centralized cloud or server bottleneck. - **CRDT-Powered Conflict Resolution**: Automatically resolves concurrency conflicts in decentralized systems without requiring a central arbiter. - **Developer-Friendly**: Supports all major mobile and frontend frameworks (Flutter, React, SwiftUI, Jetpack Compose) with simple query-based APIs. ## Strategic Focus - **Scaling the team and product** (Series B funds allocated to growth). - **Forging deeper cloud database partnerships** (building on MongoDB Connector and seeking more). - **Capitalizing on AI edge computing tailwinds**: enabling real-time AI model inference at the edge with low latency and improved data privacy. - **Expanding into public sector and government** (dedicated public sector team, Air Force contract). - **Growing international presence** (operations in 15 countries, team across 5 continents). ## Why Work Here - **Built Remote-First, Globally Distributed**: Ditto has been fully remote since its founding in 2018. The team spans 5 continents and 15 countries (including the US, UK, Netherlands, France, Japan, Sweden). HQ is in SF but operational flexibility is a core principle. - **Culture Anchored in Values**: The company emphasizes Trust, Communication, and Continual Improvement. Employees describe the environment as focused on “builders” who enjoy deep technical challenges. - **Engineering-Heavy Team**: 36% of employees are in technical roles (engineering, data sync, networking, Bluetooth, platform). Strong talent attraction from companies like MongoDB, Couchbase, dbt Labs, and Pinecone, indicating a high-caliber engineering culture. - **High-Growth Trajectory**: ARR grew 250%, customer count doubled, and headcount grew 16% YoY. Recent acquisitions signal aggressive expansion. - **Remote/Office Policy**: Remote-first; no mandatory in-office requirement, though SF HQ exists as an option. - **Notable Perks & Approach**: Focus on autonomy and deep technical ownership; frequent hiring for senior-level roles (23% seniority); strong support for open-source and peer-to-peer technology. ## Sources 1. [ditto.com - About](https://www.ditto.com/about) 2. [ditto.com - Technology](https://www.ditto.com/?iss=https%3A%2F%2Fditto.auth0.com%2F) 3. [TechCrunch - Ditto lands $82M](https://techcrunch.com/2025/03/12/ditto-lands-82m-to-synchronize-data-from-the-edge-to-the-cloud/) 4. [LinkedIn - Ditto Company Page](https://www.linkedin.com/company/dittolive) 5. [Built In - What's It Like to Work at Ditto](https://builtin.com/company/ditto/faq/workplace-perception) 6. [Ashby Careers Page](https://jobs.ashbyhq.com/ditto) ## Other roles at Ditto - [Senior Forward Deployed Engineer - Platform](https://feeny.ai/job/senior-forward-deployed-engineer-platform-ditto-san-francisco-jb0ph9t8ahgz) — San Francisco, CA - [Senior Enterprise Account Executive](https://feeny.ai/job/senior-enterprise-account-executive-ditto-atlanta-x4df3s2xebg7) — Atlanta, GA - [Senior Technical Program Manager](https://feeny.ai/job/senior-technical-program-manager-ditto-atlanta-7p49da7ez4x3) — Atlanta, GA - [Technical Support Engineer](https://feeny.ai/job/technical-support-engineer-ditto-united-kingdom-qecwqxhxcx3r) — United Kingdom - [Director, FP&A](https://feeny.ai/job/director-fp-a-ditto-atlanta-5r1ytg3jn9ve) — Atlanta, GA / Washington, DC / San Francisco, CA